Introducing the Financial Relief Navigator

In response to the COVID-19 pandemic and the complexities of the benefits and financial relief measures available to Canadians, we developed the Financial Relief Navigator (FRN), an online resource that helps vulnerable Canadians and those that work with them access critical emergency benefits and financial relief from governments, financial institutions, telecoms, utility and internet providers.

In this one-hour webinar you'll hear from Galen MacLusky and Janet Flynn of Prosper Canada who will give you an overview of the FRN and provide tips on how to support your clients to access critical benefits and financial relief. 

Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.

Access the Financial Relief Navigator here.

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Handouts, slides, and time-stamps

Presentation slides for this webinar

Handouts for this webinar
Introducing the Financial Relief Navigator (FRN)
Access the Financial Relief Navigator here.

Time-stamps for the video recording:
3:22 – Agenda and Introductions
6:00 – Audience poll
9:00 – Why we created the Financial Relief Navigator (Speaker: Janet Flynn)
11:55 – What’s in the Financial Relief Navigator (Speaker: Janet Flynn)
16:35 – FRN Walkthrough using a Persona (Speaker: Galen McLusky)
33:15 – Tips for using the FRN (Speaker: Galen McLusky)
36:00 – The Working Centre experience using the FRN (Speaker: Sue Collison)
41:15 – Q&A

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