Supported Self-File: Piloting a new way to empower individuals to file taxes independently
Author:
Topic: Tax filing and benefits
Publisher: Prosper Canada
Location: Canada, Ontario
Format: Infographic
Content Type: Programs
Publication Date: April 30, 2020
Topic: Tax filing and benefits
Publisher: Prosper Canada
Location: Canada, Ontario
Format: Infographic
Content Type: Programs
Publication Date: April 30, 2020
WoodGreen Community Services, a large multi-service frontline social service agency in Toronto, provides free tax preparation services year-round to people living on low incomes. WoodGreen was interested in designing a novel solution to address the tax filing needs of people who are interested in and capable of filing their own taxes. Specifically, WoodGreen wanted to know...How might we support CVITP clients who have simple tax situations to gain the confidence and skills needed to file their personal income taxes on their own? Prosper Canada and a leading commercial tax preparation software company partnered with WoodGreen, in order to answer this design question.
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