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Virtual tax filing: Piloting a new way to file taxes for homebound seniors
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WoodGreen Community Services, a large multi-service frontline social service agency in Toronto, provides free tax preparation services year-round to people living on low incomes. WoodGreen was interested in designing a novel solution to address the tax filing needs of homebound seniors who are unable to access WoodGreen’s free in-person tax-preparation services due to physical or mental health challenges. Specifically, WoodGreen wanted to know… How might we provide high-quality professional tax preparation services to all clients whether or not they are onsite? Prosper Canada and a leading commercial tax preparation software company partnered with WoodGreen Community Services in order to answer this design question.

Author: Prosper Canada
Topic: Tax filing and benefits
Publisher: Prosper Canada
Location: Canada, Ontario
Format: Infographic
Content Type: Programs
Publication Date: April 30, 2020