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Workforce Toolkit: A toolkit for embedding financial coaching into workforce programs

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Financial coaching (FC) is a transformative approach that empowers individuals to take control of their financial future. Through personalized interventions such as assessing financial positions, creating budgets, managing credit, accessing benefits, and filing taxes, financial coaching equips participants with the tools and confidence to define and achieve their financial goals. Coaches work alongside clients, providing ongoing support and guidance to turn financial aspirations into reality. 

Despite its potential, participants often face barriers to accessing and staying engaged in financial coaching programs. Challenges like technological and socio-economic obstacles, low awareness of the value of financial coaching, and immediate survival needs overshadowing long-term goals can impede engagement. Additionally, those already struggling to access employment services may find it even harder to connect with financial coaching resources. 

The Embedded Financial Coaching Initiative, led by Prosper Canada, addresses these challenges by integrating financial coaching directly into workforce programs. This approach aims to reduce poverty and improve financial well-being for individuals facing barriers to employment. By aligning financial coaching with workforce development, participants receive holistic support that addresses both employment and financial stability. 

This Workforce Toolkit was created to support workforce programs and financial empowerment service providers in embedding financial coaches into their services. It provides practical guidance and strategies for integrating financial coaching into workforce development programs, helping organizations empower participants to overcome financial and employment challenges.  

As the first iteration, this toolkit will be expanded upon in future versions. Prosper Canada is deeply grateful to West Neighbourhood House, Building Up, and EBO Financial Education Centre  for their invaluable contributions, as well as to LISC, whose pioneering US-based work served as inspiration for this initiative. 

This resource was made possible through the generous funding of JPMC and RBC. Prosper Canada is committed to continuously updating this toolkit to ensure it remains a relevant and effective resource for workforce programs across Canada. 

English

The resources below introduce the Embedded Financial Coaching model in the context of workforce programs.  They are designed to generate the interest of financial empowerment service providers and workforce programs about the promising possibilities of this model.  Future phases of the toolkit will assist with initial planning and implementation stages for embedding FE into workforce programs. 

  • The Literature review summarizes the promising practices to improve participant retention for multi session interventions that lead to deeper financial wellbeing outcomes (for detailed summaries refer to additional resources section). 

Canadian Publications 

Prosperity Gateways: Cities for financial empowerment – Building the case outlines evidence for embedding FE. 

US Publications 

The US Department of Health and Human Services through its Office of Planning. Research and Evaluation supported MEF Associates and the Urban Institute to conduct a large-scale research project of the over 15 years of integrating financial capability and workforce programming.  As part of this research project two research reports are highly relevant for attempts to replicate integrated service delivery in the Canadian context.  The first report is a literature synthesis on Integrating Financial Capability into Employment Services. The second report is a summary of the approaches, motivations and types of services and participant perspectives on integrated services Understanding Financial Capability Interventions within Employment-Related Contexts for Adults with Low Incomes

The Local Initiatives Support Corporation runs over 100 Financial Opportunity Centres across the USA.  These FOCs deliver integrated financial empowerment and employment programs.  A 2016 study evaluated the impacts of integrated service delivery…  more recently LISC developed an Implementation Academy.

In 2015 The Administration for Children and Families, a division of the US Department of Health and Human Services, in collaboration with the Prosperity Now developed Building Financial Capability: A Planning Guide for Integrated Services. This resource is technical guide for community-based organizations that serve low- and moderate-income individuals.  

Author: Prosper Canada
Topic: Financial coaching & counselling
Publisher: Prosper Canada
Location: Canada
Format: Guides, Toolkit
Content Type: Prosper Canada Toolkits
Publication Date: November 25, 2024