There is a large and sophisticated industry of financial professionals available to give financial information and advice to Canadians who can afford their services, but Canadians with low or modest incomes and wealth lack the means to purchase that help. What’s more, sometimes mainstream information and advice from financial services can be inaccurate or inappropriate for vulnerable clients. This report draws on a review of academic and applied research, program evaluation findings, as well as insights from experienced community practitioners. It assesses what we currently know about the impacts and limitations of financial literacy programs for vulnerable Canadians and highlights the next set of research, policy and practice questions.
Highlights of The Case for Financial Literacy