English
The Embedded Financial Coaching Pilot
The resources below introduce the Embedded Financial Coaching model in the context of workforce programs. They are designed to generate the interest of financial empowerment service providers and workforce programs about the promising possibilities of this model. Future phases of the toolkit will assist with initial planning and implementation stages for embedding FE into workforce programs.
- The Embedded Financial Coaching Primer gives a quick overview of the “what” and “why” of embedding financial empowerment into workforce programs
- The Integrating Financial Coaching into Employment Services Landscape Scan summarizes the literature and promising practices from the USA.
- The Literature review summarizes the promising practices to improve participant retention for multi session interventions that lead to deeper financial wellbeing outcomes (for detailed summaries refer to additional resources section).
Learn more about embedding financial empowerment
Canadian Publications
Prosperity Gateways: Cities for financial empowerment – Building the case outlines evidence for embedding FE.
US Publications
The US Department of Health and Human Services through its Office of Planning. Research and Evaluation supported MEF Associates and the Urban Institute to conduct a large-scale research project of the over 15 years of integrating financial capability and workforce programming. As part of this research project two research reports are highly relevant for attempts to replicate integrated service delivery in the Canadian context. The first report is a literature synthesis on Integrating Financial Capability into Employment Services. The second report is a summary of the approaches, motivations and types of services and participant perspectives on integrated services Understanding Financial Capability Interventions within Employment-Related Contexts for Adults with Low Incomes.
The Local Initiatives Support Corporation runs over 100 Financial Opportunity Centres across the USA. These FOCs deliver integrated financial empowerment and employment programs. A 2016 study evaluated the impacts of integrated service delivery… more recently LISC developed an Implementation Academy.
In 2015 The Administration for Children and Families, a division of the US Department of Health and Human Services, in collaboration with the Prosperity Now developed Building Financial Capability: A Planning Guide for Integrated Services. This resource is technical guide for community-based organizations that serve low- and moderate-income individuals.
Additional resources: Literature summaries
Citi Financial Capability Demonstration Project
Matched Savings Account Program Study
Financial Coaching Impact Evaluation
Pathfinders Re-Entry Mentoring Program
CFPB Financial Coaching Strategy
GreenPath Virtual Financial Coaching Pilot
Understanding Family Engagement in Home Visiting: Literature Synthesis
Study on Efficacy of Health Coaching and an Electronic Health Management Program
French
Financier intégré dans le contexte des programmes pour la main-d’œuvre
Les ressources ci-dessous présentent le modèle d’accompagnement financier intégré dans le contexte des programmes pour la main-d’œuvre. Elles ont été créées dans le cadre du projet pilote d’accompagnement financier intégré et sont destinées à susciter l’intérêt des fournisseurs de services d’autonomisation financière et des programmes d’emploi quant aux possibilités prometteuses du modèle. Les prochaines étapes de la trousse à outils contribueront à la planification initiale et aux étapes de mise en œuvre de l’intégration de l’éducation financière dans les programmes de formation de la main-d’œuvre.
- Le guide d’introduction à l’accompagnement financier intégré donne un aperçu du « quoi » et du « pourquoi » de l’intégration de l’autonomisation financière dans les programmes destinés à la main-d’œuvre.
- L’analyse documentaire sur l’intégration de l’accompagnement financier dans les programmes destinés à la main-d’œuvre présente une synthèse de la littérature et des pratiques prometteuses des États-Unis, ainsi que des connaissances acquises par les partenaires du projet d’accompagnement financier intégré.
- La revue de la littérature résume les pratiques prometteuses pour améliorer la rétention des participants dans le cadre d’interventions en plusieurs séances qui mènent à des résultats plus profonds en matière de bien-être financier.
En savoir plus sur l’intégration de l’autonomisation financière
Publications canadiennes
Sur la voie de la prospérité : les villes pour l’autonomisation financière (en anglais seulement)— Le dossier présente des données relatives à l’intégration de l’éducation financière.
Publications américaines
Le ministère de la Santé et des Services sociaux des États-Unis, par l’intermédiaire de son bureau de la planification, de la recherche et de l’évaluation a soutenu le cabinet MEF Associates et l’Urban Institute pour mener un projet de recherche de grande envergure (en anglais seulement) portant sur l’intégration des programmes de capacité financière et de main-d’œuvre sur une période de plus de 15 ans. Dans le cadre de ce projet de recherche, deux rapports de recherche sont très pertinents pour les tentatives de reproduction de la prestation de services intégrés dans le contexte canadien. Le premier rapport est une synthèse de la littérature sur l’intégration de la capacité financière dans les services d’emploi (en anglais seulement). Le deuxième rapport est un résumé des approches, des motivations et des types de services, ainsi que des points de vue des participants sur les services intégrés : Comprendre les interventions en matière de capacité financière dans les contextes liés à l’emploi pour les adultes ayant de faibles revenus (en anglais seulement).
La Local Initiatives Support Corporation (LISC) gère plus de 120 centres de ressources financières (Financial Opportunity CenterMD — FOC) à travers les États-Unis. Ces centres FOC proposent des programmes intégrés d’autonomisation financière et d’emploi depuis 2005. Une étude de 2016 a évalué les impacts de la prestation de services intégrés… La LISC a mis en œuvre un centre de ressources en ligne (en anglais seulement) pour les praticiens, qui comprend des ressources sur la prestation de services, l’accompagnement financier, leur système de gestion des clients Salesforce, ainsi que sur les opérations et l’administration. Récemment, la LISC a publié un résumé des résultats (en anglais seulement) à propos d’une académie de mise en œuvre visant à former les organismes de main-d’œuvre sur la façon d’intégrer l’accompagnement financier individuel dans leur modèle de prestation de services existant.
En 2015, l’Administration for Children and Families, une division du ministère de la Santé et des Services sociaux des États-Unis, en collaboration avec Prosperity Now, a élaboré le Guide de planification pour les services intégrés : Renforcer la capacité financière. Cette ressource est un guide technique destiné aux organismes communautaires qui s’occupent des personnes ayant de faibles revenus ou des revenus modestes.
Ressources Additionnelles : La synthèse de la littérature
Projet de démonstration de la capacité financière de Citi
L’étude portant sur le programme de compte d’épargne jumelée
L’évaluation portant sur les répercussions de l’accompagnement financier
Programme de mentorat pour la réintégration de l’organisme Pathfinders
Projet pilote d’accompagnement financier virtuel de GreenPath
L’efficacité de l’accompagnement en matière de sante et d’un programme de gestion en cyber santé
English
Dealing with debt: Tips and tools to help you manage your debt
Dealing with debt – About this resource
DWD Worksheet #1 – Your money priorities – Fillable PDF
DWD Worksheet #2: What do I owe? – Fillable PDF
DWD Worksheet #3: Making a debt action plan – Fillable PDF
DWD Worksheet #4: Tracking fluctuating expenses – Fillable PDF
DWD Worksheet #5: Making a spending plan – Fillable PDF including calculations
DWD Worksheet #6: Your credit report and credit score – Fillable PDF
DWD Worksheet #7: Know your rights and options
Dealing with debt – Full booklet
Dealing with debt: Training tools
Resources
Managing debt , Ontario Securities Commission
Options you can trust to help you with your debt, Office of the Superintendent of Bankruptcy Canada
Debt advisory marketplace/ consumer awareness, Office of the Superintendent of Bankruptcy Canada
Navigating Finances: Paying Down Debt vs. Investing, CIRO
Loan and Trust, FSRA
French
Gestion de la dette: Conseils et outils pour vous aider à gérer votre dette
01 – Vos priorités financières
02 – Combien ai-je de dettes?
03 – Faire un plan d’action
04 – Suivi des dépenses variables
05 – Faire un plan de dépense
06 – Dossier de crédit et cote de solvabilité
07 – Connaître nos droits et nos options
Ressources : Pour en savoir plus
Gestion de la dette : Livret complet
Ressources
Gestion de la dette, La Commission des valeurs mobilières de l’Ontario
Des options fiables pour vous aider avec vos dettes, Bureau du surintendant des faillites
Marché des services-conseils en redressement financier et sensibilisation des consommateurs, Bureau du surintendant des faillites
Early Planning Toolkit
A toolkit for parents/caregivers with a child with a disability ages 2 to 10, containing:
Practitioner tools for navigating financial exchanges with family and friends
Financial educators are particularly aware of the prevalence of these types of financial arrangements – otherwise known as family financial exchanges (FFEs). To support practitioners helping clients through these often sensitive conversations about these arrangements, the Consumer Financial Protection Bureau released the Friends and Family Exchanges Toolkit , a four-part guide for coaching clients in asking for financial help or changing an existing agreement due to their own financial hardship.
National Indigenous History Month 2021
In June, we commemorate National Indigenous History Month 2021 to recognize the history, heritage and diversity of First Nations, Inuit and Métis peoples in Canada. The Crow-Indigenous Relations and Northern Affairs Canada website contains resources on Indigenous history, promotional and educational materials, and information on how the Government of Canada is responding to the Truth and Reconciliation Commission's Calls to Action.
Guaranteed Income Community of Practice resources
The Guaranteed Income Community of Practice (GICP) convenes guaranteed income stakeholders, including policy experts, researchers, community and program leaders, funders, and elected officials to learn and collaborate on guaranteed income pilots, programs and policy. The GICP website includes resources on:
Money Mentors – Savings & Debt Resources
Collection of money management resources, including how create effective budgets, realistic spending plans, deal with your debts, save more money, build a stronger credit rating, and prepare for retirement.
COVID-19: Exclusive resources for service provider heroes
Families Canada is the national association of Family Support Centres. With a network of 500+ member agencies and thousands of frontline family service workers across Canada, they committed to providing leadership and support in the campaign for Canada’s children. Families Canada has compiled resources for service providers to support families during COVID-19.
Financial Literacy Month – 10th anniversary Resources
For the 10th anniversary of Financial Literacy Month in Canada, Financial Consumer Agency of Canada (FCAC) has released resources to help Canadians learn how to manage their finances in challenging times. Resources include the following topics:
COVID-19 Resources for people with disabilities
National Disability Institute (NDI)'s Financial Resilience Center offers resources and assistance to help those with disabilities and chronic health conditions navigate financially through the COVID-19 crisis. Resource topics include:
COVID-19 Financial Resilience Hub
The Global Financial Literacy Excellence Center (GFLEC) focuses on financial literacy research, policy, and solutions. This toolkit contains suggestions and resources for managing personal finances and protection against the financial emergencies caused by COVID-19.
National Strategies for Financial Education: OECD/INFE Policy Handbook
Financial education has become an important complement to market conduct and prudential regulation and improving individual financial behaviours a long-term policy priority in many countries. The OECD and its International Network on Financial Education (INFE) conducts research and develops tools to support policy makers and public authorities to design and implement national strategies for financial education. This handbook provides an overview of the status of national strategies worldwide, an analysis of relevant practices and case studies and identifies key lessons learnt. The policy handbook also includes a checklist for action, intended as a self-assessment tool for governments and public authorities.
COVID-19 Financial Resource Centre
Credit Canada has pulled together financial information from trusted sources and released original content to help Canadians manage their finances during COVID-19.
Human Insights Tools & Resources
Human insights are used when designing programs and improving services through understanding clients’ hidden preferences, environment factors and behaviors. The Human Insights Tools from Prosperity Now are intended to take you through the process of discovering opportunities for innovation from clients’ point of view, designing solutions to meet those needs, and testing your ideas to ensure they bring about the needed change. Tools and resources are presented for each of the discover, design, and test phases.
Data literacy training
Statistics Canada presents a learning catalogue to share knowledge on data literacy. Data literacy is the ability to derive meaningful information from data. It focuses on the competencies involved in working with data including the knowledge and skills to read, analyze, interpret, visualize and communicate data as well as understand the use of data in decision-making. Their aim is to provide learners with information on the basic concepts and skills with regard to a range of data literacy topics. The training is aimed at those who are new to data or those who have some experience with data but may need a refresher or want to expand their knowledge.
Building financial capability through financial coaching: A guide for community colleges
This guide was created to be a resource for community college educators, staff, and administrators interested in implementing financial coaching as a way to empower students to build money management skills and make healthy financial decisions. Strategies for integrating financial coaching into a variety of services that can be offered to students in a community college setting are offered. A step-by-step toolkit for implementing financial coaching services, along with recommendations, best practices, and resources is also provided.
Service Design Tools
This website shares tools, tutorials, and resources on service design. The tools will help you prepare for different stages of the service design process, think through who to engage and how, and plan or improve a service. Includes templates for tools such as empathy maps, personas, service blueprints, and more.
Money Circle toolkit
Financial decisions are influenced by our own personal feelings and attitudes around money, and by the feelings, attitudes, and actions by our family and friends. This CFPB toolkit offers financial education practitioners three tools (Money Choices, Money Styles, and Money Network), each with a brief, interactive exercise, to initiate conversations about the feelings and personal relationships that shape financial choices.
Tools and Ethics for Applied Behavioural Insights: The BASIC Toolkit
A better understanding of human behaviour can lead to better policies. If you are looking for a more data-driven and nuanced approach to policy making, then you should consider what actually drives the decisions and behaviours of citizens rather than relying on assumptions of how they should act. You can start applying behavioural insights (BI) to policy now. No matter where you are in the policy cycle, policies can be improved with BI through a process that looks at Behaviours, Analysis, Strategies, Interventions, Change (BASIC). This allows you to get to the root of the policy problem, gather evidence on what works, show your support for government innovation, and ultimately improve policy outcomes. This toolkit guides policy officials through these BASIC stages to start using an inductive and experimental approach for more effective policy making.
Family-Centred Coaching Toolkit
This is a set of tools and resources developed by The Prosperity Agenda to implement a holistic vision of financial coaching for individuals and families. (Note: Accessing the toolkit requires submitting user information).
Your Money, Your Goals: A Financial Empowerment Toolkit for community volunteers
The goal of the Your Money, Your Goals toolkit is to make it easier for volunteers, lay counselors and workers, mentors, and coaches to help the people they serve become more financially empowered. Module 1-2: Setting goals, saving, and planning. Module 3-5: Managing income and spending money. Module 6-7: Debt and credit reports. Module 8: Money services, cards, accounts, and loans. Module 9: Protecting your money.
