Handouts, videos and time stamps
Presentation slides and video time stamps
View the Making the most of your money course.
View the Investing with interest booklet.
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Time stamps for the video:
0:50 – Welcome, introductions, and warm-up
3:10 – Making the most of your money overview
12:57 – Demo
25:26 – Investing with interest overview
40:00 – Other resources
44:04 – Q&A
Handouts, slides and video time stamps
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Download the promotional postcard.
Download the promotional poster.
Time-stamps for the video recording:
1:26 – Welcome and introductions
3:30 – Our goals for today’s session
5:04 – Why these tools were created
7:12 – The Benefits Wayfinder and the Disability Benefits Compass
46:11 – Ways to use the Benefits Wayfinder – tax clinics
49:37 – Access to Benefits training available
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Time stamps for the video recording:
Presentation slides, handouts, and video time-stamps
Read the presentation slides for this webinar.
Download the Overview of Financial vulnerability of Low-Income Canadians: A Rising Tide
Time-stamps for the video recording:
00:00 – Start
6:05 – Agenda and Introductions
8:24 – Overview of Financial vulnerability, of low-income Canadians: A rising tide (Speaker: Eloise Duncan)
25:40 – Panel discussion: how increasing financial vulnerability is playing out in community and how policy makers should respond.
45:35 – Q&A
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Time-stamps for the video recording:
3:24 – Agenda and Introductions
6:36 – Audience poll questions
9:33 – FAIR Canada presentation (speaker: Tasmin Waley)
24:07 – Ontario Securities Commission presentation (speaker: Christine Allum)
39:10 – Investor Protection Clinic at Osgoode Hall Law School (speaker: Brigitte Catellier)
51:34 – Q&A
Presentation slides, handouts, and video time-stamps
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Download the handout for this webinar: Flyer for ‘Redefining Financial Vulnerability in Canada: The Embedded Experience of Households’.
Time-stamps for the video recording:
3:31 – Agenda and Introductions
7:15 – Redefining financial vulnerability in Canada (speaker: Jerry Buckland and Brenda Spotton Visano)
24:33 – Audience poll question 1
27:07– Audience poll questions 2 & 3
33:57 – Audience poll question 4
38:00 – Financial Empowerment (Speaker: Margaret Yu)
52:15– Q&A
With speakers from CCFWE, Johannah Brockie - Program Manager for Advocacy and System Change and Jessica Tran - Program Manager for Education and Awareness, this webinar will guide you through the definition of economic abuse, how to identify an economic abuser, impacts of economic abuse, Covid-19 impacts, tactics, what you should do if you are a victim of economic abuse, and key safety tips. Economic Abuse occurs when a domestic partner interferes with a partner’s access to finances, employment or social benefits, such as fraudulently racking up credit card debt in their partner’s name or preventing their partner from going to work has a devastating effect on victims and survivors of domestic partner violence, yet it’s rarely talked about in Canada. It’s experienced by women from all backgrounds, regions and income levels but women from marginalized groups, including newcomers, refugees, racialized and Indigenous women, are at a higher risk of economic abuse due to other systemic factors.
Last year, the expanded Child Tax Credit (CTC) helped to lift nearly four million children out of poverty and provided economic relief to millions of struggling households. However, many first-time and lapsed filers from underserved and vulnerable populations missed out on these critical benefits. Locating and serving eligible low-income youth, formerly incarcerated individuals, people experiencing homelessness, immigrants, survivors of domestic violence, and isolated tribal populations has presented a challenging opportunity to free tax prep service providers across the country. This research highlights the key findings and recommendations to increase the accessibility to the CTC.
This webinar hosted by FCAC (originally broadcast on November 17, 2021) targets women who want to learn more about managing money and building saving habits. Guest speaker, personal financial expert, Rubina Ahmed-Haq has also contributed to Canada's financial literacy blog on "Women face unique money challenges". Helpful links related to the content matter in this video: Getting help from a credit counsellor
Opening and Welcome
Session: Tackling pandemic hardship: The financial impact of COVID-19 on low-income households
Tackling pandemic hardship: The financial impact of COVID-19 on low-income households – YouTube
Download summary and detailed reports: The financial resilience and financial well-being of Canadians with low incomes: insights and analysis to support the financial empowerment sector
Download slide deck: The differential impact of the pandemic on low income families
Booth Chats: Big ideas for a more equitable recovery
Resolve Financial and Credit Counselling
Video Pitch: Booth chat: Jeri Bittorf, Resolve Financial and Credit Counselling Services Coordinator – YouTube
Slide Deck: K3C Credit Counselling (ablefinancialempowerment.org)
Seniors Financial Empowerment Network
Video Pitch: Booth Chat: Sarah Ramsey, City of Edmonton, Community Development Social Worker – YouTube
Seneca College
Video Pitch: Booth Chat: Varinder Gill, Seneca College, Professor & Program Co-ordinator – YouTube
Prosper Canada: Integrating Financial Empowerment into Ontario Works
Video Pitch: Booth Chat: Ana Fremont, Prosper Canada Manager, Program Delivery and Integration – YouTube
Slide Deck: Thunder Bay Financial Empowerment Integration (ablefinancialempowerment.org)
Prosper Canada: Prosperity Gateways – Cities for Financial Empowerment, Toronto Public Library
Video Pitch: Booth Chat: John Stephenson, Manager, Program Delivery and Integration – YouTube
Slide Deck: PowerPoint Presentation (ablefinancialempowerment.org)
Session: Measuring the divide: Has COVID-19 widened economic disparities for Canada’s BIPOC communities
Download slide deck: Income Support During COVID-19and ongoing challenges
Download slide deck: Re thinking income adequacy in the COVID-19 recovery
Session: Financial wellness and healing: Can building financial wellness help Indigenous communities?
Session recording: Financial wellness and healing: Can building financial wellness help Indigenous communities? – YouTube
Download slide deck: Indigenous Financial Literacy: Behaviour Insights from an Indigenous Perspective
Download slide deck: Financial wellness and Indigenous Healing
Session: When money meets race: Addressing systemic racism through financial empowerment
Session: Tous ensemble maintenant : Rétablissement de la santé financière de la population canadienne : l’affaire de tous les secteurs/ All together now: How all sectors have a role to play in rebuilding Canadians’ financial health
Session: When opportunity knocks: Poverty, disability, and Canada’s proposed new disability benefit
Session recording unavailable
Download slide deck: When Opportunity Knocks: Disability without Poverty
Session: The good, the bad and the innovation: The pandemic redesign of tax filing and benefit assistance
Closing remarks from Adam Fair, Vice President, Strategy and Impact, Prosper Canada; Helen Bobiwash
Over 50+ mayors in the United States have joined a national initiative Mayor’s for Guaranteed Income (MGI). Many advocates and practitioners now believe the moment has arrived for a guaranteed Income with an equity lens. In this webinar, perspectives from a diverse group of thought leaders involved in GI initiatives including practitioners, government representatives and philanthropy were heard. Panelists shared outcomes and new research results from some of the most successful GI pilots in the country (Stockton and Mississippi); goals for the newly launched Mayor’s for Guaranteed Income; how philanthropy can play a catalytic role and what this moment tells us about the future of guaranteed income initiatives.
Webinar (May 19th): Self-care for practitioners - strategies and challenges
Connect and Share (May 27th): Self-care strategies
Webinar (June 9, 2021): Virtual one-on-one client support
Read the slides for the ‘Virtual one-on-one client support’ webinar.
Watch the video recording for ‘Virtual one-on-one client support’
Download the handouts:
Client tool: Information to remember
Tip sheet: Supporting client intake, triage, and referral in virtual financial help services
Financial coaching at a distance: Tips for practitioners
Connect and Share (June 17, 2021): Tax-time debrief
Read the slides for ‘Connect and Share: Tax time debrief’.
View additional resources in Prosper Canada’s Tax filing toolkit.
Workshop (June 21, 2001): Beyond bubble baths - self-care during a pandemic
Workshop slides: Beyond bubble baths – self-care during a pandemic
Handout: Beyond bubble baths – Self-care during a pandemic
Resources shared during session:
Native-land.ca
Indigenous languages list in British Columbia
Self-compassion.org
Tara Brach mindfulness resources
Headspace
Boho beautiful guided meditations
Webinar (June 23, 2021): Diversity and inclusion - A conversation with SEED Winnipeg
Workshop (June 24, 2021): Visualizing client experiences - Using journey maps
Handouts, slides, and time-stamps
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Click ‘Get it’ above for video link for this webinar.
Handout: Implementing a practice of self-care
This is a three-part webinar series exploring how practitioners, policymakers, and product developers are supporting the diverse savings needs of LMI households during the ongoing crisis. Solutions that help families save flexibly for short, intermediate, and/or long-term goals that address their current and future needs are discussed.
Widespread financial precarity for women of color with disabilities existed before the pandemic. Rooted in existing systemic inequities, COVID worsened the situation and created new access barriers. Race, gender, and disability impact financial stability in complex ways. Having a disability may increase living costs and limit economic opportunities. At the same time, women of color face significant disparities in education, income, employment, financial services, and wealth. Faced with institutional barriers that limit earning and wealth building, disabled women of color are more likely to be unbanked, use alternative financial services, have medical debt, lack access to affordable health care, and experience food insecurity. Given these challenges and the dire need to address them, this webinar explored:
In this webinar, Commonwealth in partnership with DCIIA Retirement Research Center (RRC) and SPARK Institute present findings from our new research about drivers and considerations of recordkeeper-provided emergency savings and host a discussion with industry experts.
Nearly a year since the outbreak began, and eight months since it was declared a global pandemic, COVID-19 has devastated hundreds of thousands of lives and millions of people’s economic prospects throughout the country. To date, the effects of this crisis have been wide-reaching and profound, impacting every individual and sector throughout the U.S. For communities of color, however, the pandemic has been particularly damaging as these communities have not only been more likely to contract and succumb to the virus, but also more likely to bear the brunt of the many economic impacts that have come from it—including more likely to be unemployed and slower to regain jobs lost. The Asset Building Policy Network and a panel of experts discuss the impact COVID-19 has had on communities of color, the fiscal policy measures congress has enacted to curtail those impacts and what can be done through policy and programs to foster an equitable recovery and more inclusive economy moving forward.
This webinar series released by the Global Financial Literacy Excellence Center (GFLEC) features speakers from the public, private, and academic sectors. Past and upcoming webinar topics include: Optimizing National Strategies for Financial Education Crafting Policies that Address Inequality in Saving, Wealth, and Economic Opportunities Investor Knowledge and Behaviors in Times of Crisis Increasing Financial Knowledge for Better Rebuilding Designing an Inclusive Recovery Millennials: Buttressing a Generation at Risk
The unemployment rate for young workers ages 16–24 jumped from 8.4% to 24.4% from spring 2019 to spring 2020 in the United States, representing four million youth. While unemployment for their counterparts ages 25 and older rose from 2.8% to 11.3% the Spring 2020 unemployment rates were even higher for young Black, Hispanic, and Asian American/Pacific Islander (AAPI) workers (29.6%, 27.5%, and 29.7%, respectively. The following speakers discuss how to build financial security for youth (16-24) in this webinar: Monique Miles, Aspen Institute, Forum for Community Solutions, Margaret Libby, My Path, Amadeos Oyagata, Youth Leader, and Don Baylor, The Annie E. Casey Foundation (moderator).
Handouts, slides, and video time-stamps
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Download the handout for this webinar: Process map: Virtual Self-File model overview
Time-stamps for the video recording:
4:01 – Agenda and introductions
5:59 – Audience polls
10:27 – Project introduction (Speaker: Ana Fremont, Prosper Canada)
14:31 – Tour of TurboTax for Tax Clinics (Speaker: Guy Labelle, Intuit)
17:59 – Woodgreen project pilot (Speaker: Ansley Dawson, Woodgreen Community Services)
27:35 – EBO 2-step process (Speaker: Marc D’Orgeville, EBO)
39:26 – Woodgreen program modifications (Speaker: Ansley Dawson, Woodgreen)
46:03 – Q&A
Real Money, Real Experts is a personal finance podcast written and produced by AFCPE (Association for Financial Counseling & Planning Education). Their membership community offers a place for financial counsellors and financial fitness coaches to share best practices, solve similar struggles, and access tools and resources. Recent episodes include the following topics:
Handouts, slides, and time-stamps
Managing financial health is difficult during ordinary times—and especially so in challenging times like the ones we're currently facing. Guest speaker RuthAnne Corley, the Senior Stakeholder Engagement Officer with the Financial Consumer Agency of Canada (FCAC), discusses how to manage your financial health despite external challenges. RuthAnne joined FCAC in 2015 where she’s been instrumental in the development of Canada’s "National Strategy for Financial Literacy - Count me in, Canada" and its implementation. Prior to joining FCAC in 2015, RuthAnne managed stakeholder engagement and outreach activities at numerous federal departments and agencies.
This webinar hosted by Credit Canada features guest expert Prosper Canada's Manager of Learning and Training, Glenna Harris. She shares some of their tried-and-true resources to help get people started on budgeting and debt management. She also provides a new tool - Financial Relief Navigator - that can help connect people with income supports they might be eligible for.
The town hall with CFPB Director Kraninger and Pro Linebacker Brandon Copeland includes steps, and tools to help people plan and persevere during financial challenges. The page also includes access to free resources on a number of topics including mortgage help, dealing with student loans, paying bills, building savings and more.
During the Four Actions that Can Hurt Credit Scores webinar, you'll learn about: Their guest speaker is Julie Kuzmic, the Director of Consumer Advocacy at Equifax Canada, and a recognized authority on consumer credit. In her role leading consumer advocacy within the organization, Julie helps Canadians build credit confidence.
Handouts, slides, and time-stamps
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Handouts for this webinar:
Report: Roadblock to recovery: Consumer debt of low- and moderate-income Canadian households in the time of COVID-19 (Prosper Canada)
Survey results: Canadians with incomes under $40K bearing the financial brunt of COVID-19 (Leger and Prosper Canada)
Time-stamps for the video recording:
4:42 – Agenda and introductions
7:52 – Audience polls
10:55 – Researching consumer debt (Speaker: Alex Bucik)
18:55 – How much does debt cost? (Speaker: Alex Bucik)
23:17 – How do different kinds of debt work? (Speaker: Alex Bucik)
29:17 – What are people using their credit for? (Speaker: Vivian Odu)
40:49 – What help is available to Canadian borrowers? (Speaker: Alex Bucik)
45:22 – Q&A
More than 44 million people in America have taken on student debt to pursue a post-secondary education. These borrowers collectively owe around $1.6 trillion in student loan debt. Borrowers exist in every community, but some are particularly vulnerable to its impact. Women hold two-thirds of all outstanding student debt and Black and Latinx borrowers disproportionately struggle with repayment. This webinar discussed the disparate impact of student loan debt on black and Latinx students and the following topics:
A series of webinars hosted by ABC Life Literacy Canada to support literacy practitioners across the country to implement remote program delivery. Topics include:
Handouts, slides, and time-stamps
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Handouts for this webinar:
Online financial tools and calculators (Prosper Canada)
Virtual tools for participant engagement (Prosper Canada)
Online delivery check-list (Momentum)
Jeopardy game template (SEED)
Time-stamps for the video recording:
3:26 – Agenda and introductions
5:10 – Audience polls
8:19 – Virtual delivery considerations (Speaker: Glenna Harris, Prosper Canada)
12:39 – Virtual workshops best practices (Speaker: Fatima Esmail, Momentum)
33:12 – Online money management training (Speaker: Millie Acuna, SEED)
49:07 – Q&A
On June 30th, AFN presented an Expert Insights briefing on what it takes to center women of color in the relief, recovery, and rebuild plans for the current health and economic crisis and beyond. The speaker is Dominique Derbigny, deputy director of Closing the Women’s Wealth Gap (CWWG) and author of the report, On the Margins: Economic Security for Women of Color through the Coronavirus Crisis and Beyond. Learn why women of color are suffering severely from the COVID-19 public health and economic crisis, opportunities to advance gender economic equity in near-term recovery efforts, and possible strategies to prevent wealth extraction and foster long-term economic security for women of color.
COVID-19 is radically reshaping many aspects of people’s financial health in America, including their housing security. The economic fallout is disproportionately impacting communities of color due to systemic inequities related to race, housing, employment, and more. As the protections put in place at the start of the pandemic fade away, the United States are facing an eviction tsunami that will disparately displace Black and Latinx families. On August 25, AFN’s summer Expert Insights briefed attendees on rental risks and evictions related to COVID-19. Speakers were Solomon Greene with The Urban Institute and Dr. Christie Cade of NeighborWorks America.
In light of COVID-19, the financial security of workers has never been more in question. The workplace is an important delivery channel for tailored financial products and services that can help meet employee’s immediate financial needs and build long-term financial stability. The workplace is a unique platform to identify, target, and meet the specific financial needs of employees. This webinar gives funders the tools and inspiration to respond effectively to the low- and moderate-income workforce in this moment and beyond.
While social finance could have a transformative impact on the funding and financial landscape, relatively little is understood about its implications for charities. This webinar presents the results of a national survey of over 1,000 registered charities undertaken by Imagine Canada to better understand charities’ current readiness to participate in Canada’s growing social finance market
The Center for Disability-Inclusive Community Development’s (CDICD) Keys to Financial Inclusion podcast series brings awareness to disability-inclusive community development. The CDICD works to improve the financial health and well-being of low- and moderate-income (LMI) individuals with disabilities and their families by increasing awareness and usage of opportunities available under the Community Reinvestment Act.
L’Explorateur d’allègements financiers : un outil pour connaître les mesures d’aide et d’allègement liées à la COVID-19 dont vos clients pourraient bénéficier En réponse à la pandémie de COVID-19 et en raison de la complexité des mesures d’aide et d’allègement offertes à la population canadienne, nous avons créé l’Explorateur d’allègements financiers (EAF), un outil en ligne qui aide les gens vulnérables au Canada et ceux qui les accompagnent à accéder aux mesures d’aide d’urgence et d’allègement financier proposées par les gouvernements, les établissements financiers, les fournisseurs de services de télécommunication, de services publics et de services Internet. Soyez des nôtres pour assister à notre webinaire d’une heure animé par Elodie Young, de Prospérité Canada, qui vous présentera l’EAF et vous donnera des conseils sur la manière d’aider vos clients à accéder aux mesures d’aide et d’allègement financier. Que vous travailliez dans le secteur de la salubrité des aliments, de la santé mentale, de l'autonomisation financière, de l’établissement ou encore dans le secteur privé, venez apprendre comment aider vos clients à augmenter leur revenu et à réduire leurs dépenses pendant la crise. Ce webinaire concerne tous les fournisseurs de services de première ligne qui gagnent un faible revenu et les populations vulnérables du Canada.
Handouts, slides, and time-stamps
Presentation slides for this webinar
Handouts for this webinar
Introducing the Financial Relief Navigator (FRN)
Access the Financial Relief Navigator here.
Time-stamps for the video recording:
3:22 – Agenda and Introductions
6:00 – Audience poll
9:00 – Why we created the Financial Relief Navigator (Speaker: Janet Flynn)
11:55 – What’s in the Financial Relief Navigator (Speaker: Janet Flynn)
16:35 – FRN Walkthrough using a Persona (Speaker: Galen McLusky)
33:15 – Tips for using the FRN (Speaker: Galen McLusky)
36:00 – The Working Centre experience using the FRN (Speaker: Sue Collison)
41:15 – Q&A
Handouts, slides, and time-stamps
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Handouts for this webinar:
How Savings Circles Works
Information about the Strive program
Time-stamps for the video recording:
3:35 – Agenda and introductions
6:00 – Audience polls
10:58 – Financial empowerment interventions (Speaker: Glenna Harris)
14:00 – Savings Circles program at Momentum (Speaker: Anna Jordan)
33:18 – Strive program (Speaker: Monica daPonte)
55:50 – Q&A
Handouts, slides, and time-stamps
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Access the handouts for this webinar:
Poster presentation: Financial Empowerment for Newcomers project
Infographics: Newcomer settlement stages, money matters, and client personas
Time-stamps for the video recording:
3:11 – Agenda and introductions
5:21 – Audience poll
8:25 – Introduction to Financial Empowerment for Newcomers project (Speaker: Glenna Harris)
11:25 – AXIS financial coaching program (Speaker: Sheri Abbot)
30:05 – North York Community House financial coaching program (Speaker: Noemi Garcia)
45:40 – Q&A
Handouts, slides, and time-stamps
Read the presentation slides for this webinar:
Bridgeable’s handouts for this webinar:
Key takeaways for Service Design
Prosper Canada’s handouts for this webinar:
Benefits Screening Tool Phase 2 report
Pathways to benefits
Client Journey Map for ODSP application
Practitioner Workflows
Time-stamps for the video recording:
3:14 – Agenda and introductions
5:51 – Audience polls
9:19 – All about service design (Speaker: Glenna Harris)
11:00 – Bridgeable: Introduction to service design (Speakers: Bonnie Tang and Minyan Wong)
35:00 – Benefits Screening tool design process (Speaker: Trisha Islam)
50:20 – Q&A
Handouts, slides, and time-stamps
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Access the handouts for this webinar:
How we help people – An overview (Webinar handout) – Credit Counselling Society
Our services (Webinar handout) – Credit Counselling Society
Debt solutions 101 (Webinar handout) – msi Spergel Inc
Time-stamps for the video-recording:
4:13 – Agenda and introductions
7:00 – Audience polls
12:31 – Debt in Canada (Speaker: Glenna Harris)
15:20 – Credit Counselling Society on debt management plans (Speaker: Anne Arbour)
34:05 – Spergel Msi on Consumer Proposals and Bankruptcy plans (Speaker: Gillian Goldblatt)
56:00 – Q&A
Handouts, slides, and time-stamps
Read the presentation slides for this webinar
Handouts for this webinar:
Tax time insights research report – webinar handout (Prosper Canada)
Income tax checklist – webinar handout (The Working Centre)
Form for missing income information – webinar handout (The Working Centre)
Income tax return summary sheet – webinar handout (The Working Centre)
Host checklist for tax clinics – webinar handout (The Working Centre)
Forms for rental information – webinar handout (The Working Centre)
Referral to FEPS – webinar handout (The Working Centre)
Time-stamps for the video-recording:
3:10 – Introductions and Agenda
6:32 – Audience polls
10:52 – Tax time insights: Experiences of people living on low incomes (Speaker: Nirupa Varatharasan)
26:00 – The Working Centre tax clinic experiences (Speaker: Jen Smerdon)
Handouts, slides, and time-stamps
Presentation slides for this webinar
Handouts for this webinar:
Brief: Matched Savings programs – webinar handout (Momentum)
Matched Savings programs chart – webinar handout (Momentum)
Budget Tracker – webinar handout (Credit Counselling Sudbury)
Monthly Budget – webinar handout (Credit Counselling Sudbury)
Time-stamps for the video-recording:
3:26 – Agenda and introduction
6:17 – Audience polls
9:41 – Reasons to save (Speaker: Glenna Harris)
12:08 – Effectiveness of Matched Savings (Speaker: Dean Estrella from Momentum)
32:10 – Savings strategies for clients on low incomes (Speaker: John Cockburn from Credit Counselling Sudbury)
47:50 – Q&A
Handouts, slides, and time-stamps
Presentation slides for this webinar
Handouts for this webinar:
RESP case plan – webinar handout (from Credit Counselling Sault Ste. Marie)
RESP tracking sheet – webinar handout (from Credit Counselling Sault Ste. Marie)
RESP quick reference sheet – webinar handout (from FSGV)
RESP sample letter to schools – webinar handout (from Credit Counselling Sault Ste. Marie)
Time-stamps for the video recording:
3:00 – Agenda and introductions
5:05 – Audience polls
9:00 – Importance of education savings (Speaker: Glenna Harris)
16:00 – Credit Counselling Services Sault Ste. Marie and District (Speaker: Allyson Schmidt)
33:00 – Family Services of Greater Vancouver (Speaker: Rocio Vasquez)
54:45 – Q&A