Community volunteer income tax program (CVITP)

Need help filing your taxes? You may be able to avail of the Community Volunteer Income Tax Program. 

The Community Volunteer Income Tax Program (CVITP) has existed since 1971 and is a longstanding partnership between the Canada Revenue Agency (CRA), and community organizations and their volunteers.

Tax clinic volunteers complete tax and benefit returns for eligible individuals to ensure they receive, or continue to receive, their entitled benefit payments. In Québec, volunteers prepare both the federal and provincial tax return.

The CVITP service is offered free of charge to everyone who meets the eligibility criteria, and includes doing taxes for the current and previous years.

For the 2022 tax season, community organizations are hosting free in-person and virtual tax clinics.



How income tax works

Filing your taxes might be one of the most important financial actions you’ll take each year. It can also feel confusing or stressful at times. 

Find out more about how income tax works, including tax deductions and tax credits using the Ontario Securities Commission's interactive chart to see what tax bracket you are in.



Learn about your taxes (free CRA online course)

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency.

Contents include:

  1. Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip.
  2. Preparing to do your taxes: Find out what you’ll need to know before doing your taxes and the different ways to do them.
  3. Completing a basic tax return: An introduction to a basic income tax and benefit return. What you need to report, how to claim deductions and tax credits, and finding out whether you will get a refund or owe tax.

Additional resources for teachers and facilitators are available.

 



Questions and answers about filing your taxes

Questions and answers released by the Canada Revenue Agency (CRA) about filing your taxes, including information on:

  • Prior to filing your tax return
    • changing your address
    • getting someone else permission to access your tax information
    • getting free tax help
  • Filing your tax return
    • deadline to file your taxes
    • common mistakes people make on their taxes
    • what is a non-refundable tax credit
  • Digital services available to file your tax return
  • After filing your tax return
    • when you can expect a refund
    • how long you should keep receipts or records
    • what to do if you cannot pay your balance owing



Disability Alliance BC

Disability Alliance BC supports people in British Columbia with disabilities through direct services, community partnerships, advocacy, research and publications.

Their website provides information on disability benefits including the Disability Tax Credit (DTC), CPP Disability, Registered Disability Savings Plans (RDSP) and more.



Reaching Out: Improving the Canada Revenue Agency’s Community Volunteer Income Tax Program

The position of Taxpayers’ Ombudsman (the Ombudsman) was created to support the government priorities of stronger democratic institutions, increased transparency within institutions, and fair treatment. As an independent and impartial officer, the Ombudsman handles complaints about the service of the Canada Revenue Agency (CRA).

The Office of the Taxpayers’ Ombudsman hears first-hand the concerns of individuals, tax practitioners, and community support organizations. The Ombudsman visited with Community Volunteer Income Tax Program (CVITP) partner organizations, volunteers, and the Canada Revenue Agency’s (CRA) CVITP coordinators to learn more about the program and to understand the success stories and challenges they all experience. This report gives voice to what they have heard and provides recommendations on how to address the issues raised.



My money in Canada

Are you a newcomer to Canada, or someone who works with newcomers? This online tool will help you explore five money modules to better manage your finances in Canada. Learn about the financial system in Canada, income and expenses, setting goals and saving, credit and credit reports, and filing taxes. 



My money in Canada

This online tool will help you learn about the financial system in Canada and how to manage your money. Explore five money modules on banking, income and expenses, money goals and savings, credit, and taxes. 

Clients can do the modules in the order they appear, or just the ones they want to use. The tool is intended to be used with clients and settlement workers together, but can also be used by the client on their own if they are comfortable. 



Tax filing toolkit


In this toolkit you'll find materials to help you learn about what's involved in tax filing, and some materials to support setting up your own community tax clinic. 

Update on February 23, 2022

The Canada Revenue Agency (CRA) has compiled information pertaining to tax filing for each province and territory:

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Nova Scotia
Ontario
Prince Edward Island
Quebec
Saskatchewan 
Yukon, Nunavut and Northwest Territories

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Update on September 27, 2021: Added resource to Community tax clinic guidesEncouraging tax filing at virtual clinics (sample "active choice" email)

April 13, 2021: Last-minute tax tips

March 1, 2021:
Common tax deductions
Common sources of income and their tax slips
Notice of Assessment - how to read it

February 26, 2021:
2021 Tax benefits resources - Canada Revenue Agency