This report provides a call to action for more targeted support from policymakers, financial institutions and community non profit organizations for low-income households and Canadian households who are more financially vulnerable. This is particularly important given inequities, systemic barriers and challenges many of these households face, along with difficulties in accessing financial help.
A key component of the Financial Consumer Agency of Canada’s (FCAC’s) mandate is to monitor and evaluate trends and emerging issues that may have an impact on consumers of financial products and services. Technological innovations in financial services and shifting consumer behaviours have resulted in a steady increase in retail e-commerce sales over the past several years, and the COVID-19 pandemic has had a significant impact on how consumers make retail purchases. Retail e-commerce sales reached record levels during the pandemic. This has further contributed to the proliferation of buy now, pay later (BNPL) services in Canada.
While much research has been conducted on how giving is correlated to factors like educational attainment or income level, the influence of ethnicity has been elusive. This research attempts to better understand how newcomers to Canada and second-generation Canadians perceive and approach giving and volunteerism.
The Social Assistance Summaries series tracks the number of recipients of social assistance (welfare payments) in each province and territory. It was established by the Caledon Institute of Social Policy to maintain data previously published by the federal government as the Social Assistance Statistical Report. The data is provided by provincial and territorial government officials.
In 2019, the Australian Government committed to additional actions to improve the financial outcomes of Australians, including undertaking an immediate review of the coordination and funding of financial counselling services that disadvantaged Australians rely on. The review noted the benefits of financial counselling to the community, including early intervention and prevention of further financial hardship, advocacy support, and referral to other services for complex issues. The review also highlighted the challenges faced by the financial counselling sector, including increasing demand, fragmented delivery, and the array of complex situations and financial products that can lead to financial hardship. The review:
This report examines how diary participants achieve the financial wellbeing that they have. The evidence we found is that low-income people work very hard to manage their finances. They endeavor to control their finances so that, as one participant said, their finances don’t control them. They must prioritize needs and wants because there is not enough for both. One participant talked about her goal of having a ‘little bit more’ than her needs so that there was a little extra for savings or small purchases or trips. Finally, we saw that family and friends are terribly important for achieving financial wellbeing because social supports can provide loans, gifts, and emotional support. Having a low-income means that banks offer few financial supports. Of course, family and friends also make demands.
This report summarizes the results of a follow-up survey with nineteen low- and modest-middle income Winnipeggers, undertaken in June through September 2020. These respondents were drawn from the 29 Canadian Financial Diaries (CFD) participants who completed a year-long diary in 2019. The results of the survey illustrate that low- and moderate-income earners are feeling stressed with increased expenses and uncertainty about future economic stability.
Given the scope and the diversity of the reports and studies that examined the impacts of the pandemic on well-being, it can be challenging to absorb and understand all the ways in which quality of life has been affected by COVID-19. The well-being literature offers an approach that may help. This report brings together diverse findings that illuminate changes in quality of life since the start of the COVID-19 pandemic and provides valuable insights through examining these results through a well-being lens. Several widely used frameworks exist to describe the dimensions of well-being, such as the Organisation for Economic Co-operation and Development (OECD) Framework for Measuring Well-Being and Progress.
Based on an extensive literature review and re-analysis of existing qualitative data, this report offers a working definition and an a priori conceptual model of financial well-being and its possible determinants. Using survey data from Norway (2016), ten regression models have been conducted to identify the key drivers of financial well-being and enhance the understanding of the underlying mechanisms responsible for the unequal spread of well-being across the population. The preliminary analyses in this report were consistent with both the definition and the model, albeit with some nuances and unexplained effects. The empirical analysis identified three sub-domains of financial well-being. It was found that all three measures share three behaviours as their main drivers: ‘active saving’, ‘spending restraints’ and ‘not borrowing for daily expenses’. Also, ‘locus of control’ stood out as an important explanatory variable, with significant impacts on all three levels of well-being. Beyond that, some distinguishing characteristics were identified for each of the measures.
The TIAA Institute-GFLEC Personal Finance Index (P-Fin Index) measures knowledge and understanding that enable sound financial decision making and effective management of personal finances among U.S. adults. The P-Fin Index is an annual survey developed by the TIAA Institute and the Global Financial Literacy Excellence Center, in consultation with Greenwald & Associates. It is unique in its breadth of questions and its coverage of the topics that measure financial literacy. The index is based on responses to 28 questions across eight functional areas: earning, consuming, saving, investing, borrowing/managing debt, insuring, comprehending risk, and go-to information sources.
Women are less financially literate than men. It is unclear whether this gap reflects a lack of knowledge or, rather, a lack of confidence. This survey experiment shows that women tend to disproportionately respond “do not know” to questions measuring financial knowledge, but when this response option is unavailable, they often choose the correct answer. The authors find that about one-third of the financial literacy gender gap can be explained by women’s lower confidence levels. Both financial knowledge and confidence explain stock market participation.
In this webinar, Commonwealth in partnership with DCIIA Retirement Research Center (RRC) and SPARK Institute present findings from our new research about drivers and considerations of recordkeeper-provided emergency savings and host a discussion with industry experts.
The charitable sector is a major social and economic force, offering vital services to Canadians and people around the world. The Canada Revenue Agency's Charities Directorate employs an education-first approach and client-centric philosophy. It aims to promote compliance with the charity-related income tax legislation and regulations in order to support charitable giving and development of the sector, while protecting charities and the public from abuse. This report provides an update on the Directorate’s activities over the past two years, including the initial impact of the COVID-19 pandemic.
This report analyzes Toronto's home internet and device access, quality, affordability, and usage, during pandemic closures of businesses, schools, and community organizations. Read this report to help you:
This report presents the results of a large-scale field experiment that the tax preparation company H&R Block (the Company) conducted in collaboration with the Consumer Financial Protection Bureau (the CFPB). The field experiment investigated whether customers could be encouraged, through consumer communications with and without the offer of a small financial incentive, to use a savings feature on a prepaid card to save a portion of their tax refunds from all sources, including state and federal refunds. The CFPB was particularly interested in whether consumers who receive the Earned Income Tax Credit (EITC) would be receptive to messages about saving.
This research report compares the long-term financial outcomes of Canadians, based on a study comparing consumers who used a debt management program (DMP), bankruptcy (BK), or a consumer proposal (CP) to obtain relief from debt.
The Review of Financial Literacy Research in Canada highlights past and current advancements in financial literacy research (produced by government and non-governmental stakeholders) while identifying existing gaps within the financial landscape. The overriding goal is to help strengthen the financial well-being of all Canadians. The review contains four research priorities: managing debt, navigating the financial marketplace, building savings, and budgeting.
The Organisation for Economic Co-operation and Development (OECD) is an international organisation establishes evidence-based international standards and finding solutions to a range of social, economic and environmental challenges. The OECD/INFE Toolkit includes a financial literacy questionnaire that captures the financial literacy of diverse populations, first piloted in 2010. In 2015/16 around 40 countries and economies participated in an international survey of adult financial literacy competencies; using data collected using this toolkit. The OECD/INFE financial literacy and financial inclusion measurement toolkit incorporates:
Recent years have seen an explosion in interventions designed to improve financial outcomes of participants. Yet on-the-ground evidence suggests that not all financial education programs are equally successful at achieving this aim. This paper examines the difference between interventions that work, and those than do not. It attempts to answer the question: “How do you actually build financial capability?” In doing so, we aim to help interested parties enhance the effectiveness of their programs and policies by providing them with evidence-based recommendations to drive positive outcomes in participants.
The September Labour Force Survey (LFS) results reflect labour market conditions as of the week of September 13 to 19. At the beginning of September, as Canadian families adapted to new back-to-school routines, public health restrictions had been substantially eased across the country and many businesses and workplaces had re-opened. Throughout the month, some restrictions were re-imposed in response to increases in the number of COVID-19 cases. In British Columbia, new rules and guidelines related to bars and restaurants were implemented on September 8. In Ontario, limits on social gatherings were tightened for the hot spots of Toronto, Peel and Ottawa on September 17 and for the rest of the province on September 19.
Building on the Asset Funders Network’s the Health and Wealth Connection: Investment Opportunities Across the Life Course brief, this paper details: On September 29th, AFN hosted a webinar to release the paper with featured speakers: Dr. Annie Harper, Ph.D., Program for Recovery and Community Health, Yale School of Medicine
Joelle-Jude Fontaine, Sr. Program Officer, Human Services, The Kresge Foundation
Dedrick Asante-Muhammad, Chief of Race, Wealth, and Community, National Community Reinvestment Coalition
Statistics Canada presents a learning catalogue to share knowledge on data literacy. Data literacy is the ability to derive meaningful information from data. It focuses on the competencies involved in working with data including the knowledge and skills to read, analyze, interpret, visualize and communicate data as well as understand the use of data in decision-making. Their aim is to provide learners with information on the basic concepts and skills with regard to a range of data literacy topics. The training is aimed at those who are new to data or those who have some experience with data but may need a refresher or want to expand their knowledge.
A fact sheet released by Statistics Canada shows that, in March and April 2020, the proportion of young Canadians who were not in employment, education or training (NEET) increased to unprecedented levels. The COVID-19 pandemic—and the public health interventions that were put in place to limit its spread—have affected young people in a number of ways, including high unemployment rates, school closures and education moving online.
Even before the COVID-19 pandemic, many Canadians were having difficulty making ends meet, and the pandemic has further impacted the financial well-being of financially vulnerable Canadians. In this webinar, we present research on how COVID-19 has impacted the financial security of Canadians and how additional financial challenges are likely to arise over the next year. The research was conducted in partnership with Prosper Canada by BCG’s Social Impact Ambassador program. The speakers are Common Good Founder Steven Ayer, BCG interns Abhijit Bhamidipati, Ada Kwong, and Brian Page, and Prosper Canada CEO Liz Mulholland. This one-hour webinar is relevant for practitioners across all sectors who want to learn how Canadians are being financially impacted by COVID-19, and to share and learn what can be done in response. Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.
This study looks at the differences in after-tax low income measure (LIM) statistics from two data sources which both use administrative tax data as their principal inputs: the 2016 Census of Population and the T1 Family file (T1FF). It presents a summary of the two data sources and compares after-tax LIM statistics by focussing on unit of analysis, LIM thresholds and the percentage of population below the LIM. The study also explores what factors users may want to consider when choosing one data source over the other.
Since 2017, the Canadian Observatory on Homelessness and A Way Home Canada have been implementing and evaluating three program models that are situated across the continuum of prevention, in 10 communities and 12 sites in Ontario and Alberta. Among these is an early intervention called Youth Reconnect. This document describes the key elements of the YR program model, including program elements and objectives, case examples of YR in practice, and necessary conditions for implementation. It is intended for communities who are interested in pursuing similar early intervention strategies. The key to success, regardless of the approaches taken, lies in building and nurturing community partnerships with service providers, educators, policy professionals, and young people.
This report reveals that women of color encounter systemic obstacles to their advancement over and above the barriers faced by white women and men of color. Education and training are not the solution—women of color with high levels of education are more likely to be in administrative roles and are more likely to report frustrations about inadequate and inequitable salaries. BMP’s call to action focuses on systems change, organizational change, and individual support for women of color in the sector.
This report provides an overview of financial health and the policy responses around the world. Based on this, and the key questions of whether financial health measure more than income and if financial inclusion supports financial health, the report offers recommendations to policy makers on strategies for measuring the financial health of their population.
This report provides a view into the state of financial well-being in America. It presents results from the National Financial Well-Being Survey, conducted in late 2016. The findings include the distribution of financial well-being scores for the overall adult population and for selected subgroups, which show that there is wide variation in how people feel about their financial well-being. The report provides insight into which subgroups are faring relatively well and which ones are facing greater financial challenges, and identifies opportunities to improve the financial well-being of significant portions of the U.S. adult population through practice and research.
There were 85 shelters for victims of abuse that had ties to First Nations, Métis or Inuit communities or organizations operating across Canada in 2017/2018. These Indigenous shelters, which are primarily mandated to serve victims of abuse, play an important role for victims leaving abusive situations by providing a safe environment and basic living needs, as well as different kinds of support and outreach services. Over a one-year period, there were more than 10,500 admissions to Indigenous shelters; the vast majority of these admissions were women (63.7%) and their accompanying children (36.1%). This article uses data from the Survey of Residential Facilities for Victims of Abuse (SRFVA). Valuable insight into shelter use in Canada and the challenges that shelters and victims of abuse were facing in 2017/2018 is presented.
This paper explores the intersection of digital innovation, digital services, access, and taxpayer rights in the Canadian context, in light of the experiences of vulnerable populations in Canada, from the perspective of the Taxpayers’ Ombudsman. Many aspects of the CRA’s digitalization can further marginalize vulnerable populations but there are also opportunities for digital services to help vulnerable persons in accessing the CRA’s services.
One-on-one financial help is a key financial empowerment (FE) intervention that Prosper Canada is working to pilot, scale and integrate into other social services, in collaboration with FE partners across the country. FE is increasingly gaining traction as an effective poverty reduction measure. FE interventions include financial coaching and supports that assist people to build money management skills, access income benefits, tackle debt, learn about safe financial products and services and find ways to save for emergencies. This report shares insights on providing one-on-one financial coaching to newcomers captured through two financial coaching pilot projects that Prosper Canada conducted in collaboration with several frontline community partners.
This infographic presents information on the impact of COVID-19 on the Canadian labour market, based from the Labour Force Survey conducted each month. Over three million Canadians were affected by job loss or reduced hours.
An infographic on the findings from a web panel online survey conducted by Statistics Canada between March 29 and April 3 on how Canadians are responding to the COVID-19 situation. A summary of how many Canadians are feeling anxious, what they are doing during the crisis, and the main precautions that they are taking are presented.
Findings from a web panel survey developed by Statistics Canada on how Canadians are coping with COVID-19. More than 4,600 people in the 10 provinces responded to this survey from March 29 to April 3. In addition to content on the concerns of Canadians and the precautions they took to reduce the risk of exposure to COVID-19, the survey includes questions on work location, perceptions of job security, and the impact of COVID-19 on financial security.
Research has shown that even short-term isolation can have long-term impacts to mental health. Social and community supports are essential for vulnerable persons, especially during times of severe impacts to routine and imposed social distancing. This report discusses the findings of the Rx: Community - Social Prescribing in Ontario pilot, using social prescribing as a tool to better connect social and clinical care and broaden the definition of health and well-being.
This report explores the behaviors and outcomes related to savings and financial well-being of low- and moderate-income (LMI) tax filers in the United States. Findings from research conducted by Prosperity Now, the Social Policy Institute at Washington University in St. Louis and SaverLife (formerly EARN) during the 2019 tax season are presented. This analysis is unique in that it compares tax filers' outcomes over time across three different tax-filing and savings program platforms: volunteer income tax assistance (VITA) sites, online tax filing through the Turbo Tax Free File Product (TTFFP), and SaverLife's saving program.
Ending homelessness in Canada requires partnerships across public, private, and not-for-profit sectors. Preventative measures, and providing safe, appropriate, and affordable housing with supports for those experiencing homelessness is needed. This paper provides a series of joint recommendations – drafted by the Canadian Observatory on Homelessness and the Canadian Alliance to end Homelessness – for the National Housing Strategy.
The Collaborative to Advance Social Health Integration (CASHI) is composed of a community of 21 innovative primary care teams and community partners committed to increasing the number of patients, families and community members who have access to the essential resources they need to be healthy. CASHI focused efforts to improve social health practices, spread them to additional sites, and work toward financial sustainability plans. This report discusses the key learnings and successes as a result of this 18-month collaboration to spread social health integration.
The Financial Literacy Outcome Evaluation Tool offers organizations a collection of evidence-based financial literacy outcomes and indicators. The tool guides users through a series of questions about their program and evaluation goals and then suggests scales (sets of questions) and individual questions they can use.
This paper discusses the concept of disposable income used in the MBM. Disposable income is a measure of the means available to a Canadian family to meet its basic needs and achieve a modest standard of living. The disposable income of families surveyed in the Canadian Income Survey (CIS) is compared to the cost of the MBM basket for the size of the family and the region, and families with disposable incomes below that cost are deemed to be living in poverty.
This report explores consumer financial health, wellness/ stress and resilience for Canadians across a range of financial health indicators, demographics and all provinces excluding Quebec. This report provides topline results from the 2019 Financial Health Index study and three-year trends from 2017 to 2019.
This report responds to a call made by APEC Finance Ministers at their 23rd Ministerial Meeting in Lima in 2016 to advance “the design and implementation of financial literacy policies building on the expertise and standards developed by the OECD International Network on Financial Education”. The findings illustrate that the majority of APEC economies are well-advanced in their efforts to collect relevant data, implement appropriate financial education policies, and address the remaining issues related to financial literacy, inclusion and consumer
protection. They are applying international best practices and making good use of available tools and resources to develop and refine strategic approaches and specific initiatives. However, there is still some way to go in ensuring that everyone living in an APEC
economy has the financial literacy that they need and concerns about financial fraud or abuse, the high complexity of financial services and the low financial literacy of specific population groups are driving policy interest in improving financial education.
The G20 Fukuoka Policy Priorities for Ageing and Financial Inclusion is jointly prepared by the GPFI and the OECD. The document identifies eight priorities to help policy makers, financial service providers, consumers and other actors in the real economy to identify and address the challenges associated with ageing populations and the global increase in longevity. They reflect policies and practices to improve the outcomes of both current generations of older people and future generations.
The Financial Consumer Agency of Canada (FCAC) co-hosted the 2018 National Research Symposium on Financial Literacy on November 26 and 27, 2018 at the University of Toronto, in partnership with Behavioural Economics in Action at Rotman (BEAR). This report presents the key ideas and takeaways from the event, while shining a light on the research shaping new solutions designed to enhance financial well-being in Canada and around the world.
The study examines consumers’ financial knowledge and confidence levels; financial and money stressors, financial capability aspects and financial management behaviours and practices (across the financial services spectrum). The study also explores external or environmental factors such as income variability and the extent to which Canadians have access to and lever their social capital (i.e. their family and friends who can provide financial advice and/or support in times of hardship). The study also explores consumer financial product and service usage, debt management and debt stress, access to financial products, services, advice and tools, usage of more predatory financial services (e.g. payday lending) and perceived levels of support by consumers’ primary Financial Institution for their financial wellness. The study also provides benefits of improved support for financial providers improving the financial wellness of their customers – including from a banking share of wallet and brand perspective.
An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought. This report investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.
An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought. This study investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.
This is a study released by Insights on Canadian Society based on 2016 Census data. Census information on immigration and income is used to better understand the factors associated with low income among senior immigrants. This study examines the factors associated with the low-income rate of senior immigrants, with a focus on access to Old Age Security (OAS) and Guaranteed Income Supplement (GIS) benefits.
Canada’s population is increasingly racialized. The 2016 census counted 7.7 million racialized individuals in Canada. That number represented 22% of the population, up sharply from 16% just a decade earlier. Unfortunately, the rapid growth in the racialized population is not being matched by a corresponding increase in economic equality. This paper uses 2016 census data to paint a portrait of income inequality between racialized and non-racialized Canadians. It also looks at the labour market discrimination faced by racialized workers in 2006 and 2016. These data provide a glimpse of the likely differences in wealth between racialized and non-racialized Canadians. This paper also explores the relationship between race, immigration and employment incomes. Taken together, the data point to an unequivocal pattern of racialized economic inequality in Canada. In the absence of bold policies to combat racism, this economic inequality shows no signs of disappearing.
These reports look at the total incomes available to those relying on social assistance (often called “welfare”), taking into account tax credits and other benefits along with social assistance itself. The reports look at four different household types for each province and territory. Established by the Caledon Institute of Social Policy, Welfare in Canada is a continuation of the Welfare Incomes series originally published by the National Council of Welfare, based on the same approach.
This report examines the financial health and vulnerability of households in Canada’s 35 largest cities, using a new composite index of household financial health at the neighbourhood level, the Neighbourhood Financial Health Index or NFHI. The NFHI is designed to shine a light on the dynamics underlying national trends, taking a closer look at what is happening at the provincial/territorial, community and neighbourhood levels. Update July 22, 2022: Please note that the Neighbourhood Financial Health Index is no longer available
This report provides results from the 2019 Canadian Financial Capability Survey (CFCS). It offers a first look at what Canadians are doing to take charge of their finances by budgeting, planning and saving for the future, and paying down debt. While the findings show that many Canadians are acting to improve their financial literacy and financial well-being, there are also emerging signs of financial stress for some Canadians. For example, about one third of Canadians feel they have too much debt, and a growing number are having trouble making bill, rent/mortgage and other payments on time. Over the past 5 years, about 4 in 10 Canadians found ways to increase their financial knowledge, skills and confidence. They used a wide range of methods, such as reading books or other printed material on financial issues, using online resources, and pursuing financial education through work, school or community programs. Findings from the survey support evidence that financial literacy, resources and tools are helping Canadians manage their money. For example, those who have a budget have greater financial well-being based on a number of indicators, such as managing cashflow, making bill payments and paying down debt. Further, those with a
financial plan to save are more likely to feel better prepared and more confident about their retirement.
Financial well-being is the extent to which you can comfortably meet all of your current financial commitments and needs while also having the financial resilience to continue doing so in the future. But it is not only about income. It is also about having control over your finances, being able to absorb a financial setback, being on track to meet your financial goals, and—perhaps most of all—having the financial freedom to make choices that allow you to enjoy life. The Financial Consumer Agency of Canada (FCAC) participated in a multi-country initiative that sought to measure financial well-being. FCAC conducted this survey to understand and describe the realities of Canadians across the financial well-being spectrum and help policy-makers, practitioners and Canadians themselves achieve better financial well-being. This is in keeping with the Agency’s ongoing work to monitor trends and emerging issues that affect Canadians and their finances.
This report examines data from the Federal Reserve System’s 2016 Survey of Consumer Finances to understand how the wealth of median Black, Latino and White families have changed since the findings of its previous survey were released in 2013.
This brief discusses the benefits that Children's Savings Accounts (CSAs) bring to help more families save for their children's education. Recommendations to federal policies in the United States are made for the purpose of helping families to start saving early to build greater savings and impact.
This brief uses the experiences of participants in a service design process called the Savings Innovation Learning Cluster (SILC) to gather key insights into client perspectives and how it can be used to better program design. Four human insights research and design methods are explored—client interviews, client journey mapping, concept boards and prototyping—which can be used to develop more effective savings programs.
Women own, on average, only 32 cents for every $1 owned by a man in America. Women of color have even less. Both the gender wage gap and the gender wealth gap need to be taken into account to address threats to women's economic security.
The Rainbow Framework organizes different methods and processes that can be used in monitoring and evaluation. The range of tasks are organised into seven colour-coded clusters: Manage, Define, Frame, Describe, Understand Causes, Synthesise, and Report & Support Use. Users can use the framework to plan an evaluation that covers all necessary tasks or choose from an approach which contains a pre-packaged combination of task options.
This fact sheet provides insights from Prosper Canada's Financial Empowerment for Newcomers pilot project conducted with three newcomer-serving organizations, Saskatoon Open Door Society (SODS), AXIS Employment Services (AXIS), and North York Community House (NYCH), who implemented and integrated financial coaching into their existing services for newcomers. The project objectives were to provide newcomer-serving front-line staff with training and resources to enable them to accurately assess newcomers’ financial literacy and connect them to appropriate information and resources and to coach newcomers to achieve successful financial independence.
This infographic displays data gathered from interviewing 53 newcomer participants in three provinces (Saskatchewan, Ontario, and Newfoundland) between August and October 2017. Learn more about the stages of newcomer settlement, key money topics and experiences of newcomers, and three types of newcomer client personas.
This infographic released by Statistics Canada shows some of the ways the Canadian workforce has changed from 1981 to 2018. Some of these changes include industry, pension coverage, whether jobs are full-time and permanent, and whether they are unionized. These changes have also not been uniform for men and women.
This infographic released from Statistics Canada compiles some of the data collected from the 2017 Canadian Survey on Disability. 22% of Canadians had at least one disability, representing 6.2 million people.
Bank On coalitions are locally-led partnerships between local public officials; city, state, and federal government agencies; financial institutions; and community organizations that work together to help improve the financial stability of unbanked and underbanked individuals and families in their communities. The CFE Fund’s Bank On national initiative builds on this grassroots movement, supporting local coalitions with strategic and financial support, as well as by liaising nationally with banking, regulatory, and nonprofit organization partners to expand banking access. This tool details the 2017 Bank On Data Pilot and includes instructions for accessing the local Bank On data at the city and zip code level.
Not having a Social Insurance Number (SIN) and not filing taxes may represent challenges to access government programs and supports such as the Canada Education Savings Grant (CESG) and the Canada Learning Bond (CLB). Limited data availability has prevented a full assessment of the extent of these access challenges. This study attempts to address this knowledge gap by analyzing overall differences in SIN possession and tax-filing uptake by family income, levels of parental education, family type and Indigenous identity of the child and age of children using the 2016 Census data augmented with tax-filing and Social Insurance Number possession indicator flags.
This report examines the relationship between the earnings of Canadians in the labour market and their post-secondary education credentials. Findings are based upon information gathered from the 2016 Census on adults between the ages of 25 to 64 with different levels of education and working in different parts of the country.
The Canadian Financial Diaries Research Project is using the financial diaries methodology to understand the financial dynamics of vulnerable Canadians in a rapidly changing socio-economic context. This includes understanding the barriers and opportunities that people face in trying to improve their financial and overall well-being. The website shares research insights and news about the project as the different phases of research are synthesized.
This one-hour webinar shares insights on why service design is so valuable for organizations and businesses, and what is involved in the service design process. The purpose of this webinar is to introduce you to what service design is, how it works, and what elements of service design you can take and apply to your own work. The speakers are: Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.
Handouts, slides, and time-stamps
Read the presentation slides for this webinar:
Bridgeable’s handouts for this webinar:
Key takeaways for Service Design
Prosper Canada’s handouts for this webinar:
Benefits Screening Tool Phase 2 report
Pathways to benefits
Client Journey Map for ODSP application
Practitioner Workflows
Time-stamps for the video recording:
3:14 – Agenda and introductions
5:51 – Audience polls
9:19 – All about service design (Speaker: Glenna Harris)
11:00 – Bridgeable: Introduction to service design (Speakers: Bonnie Tang and Minyan Wong)
35:00 – Benefits Screening tool design process (Speaker: Trisha Islam)
50:20 – Q&A
This report builds on previous work on financial resilience in Australia and represents the beginning of an exploration of the financial resilience of Aboriginal and Torres Strait Islander peoples. Overall, we found significant economic disparity between Indigenous and non-Indigenous Australians. This is not surprising, given the histories of land dispossession, stolen wages and the late entry of Indigenous Australians into free participation in the economy (it is only 50 years since the referendum to include Aboriginal and Torres Strait Islander peoples as members of the Australian population). Specifically, we found: Severe financial stress is present for half the Indigenous population, compared with one in ten in the broader Australian population. Read the report to find out more about the financial barriers faced by Indigenous people in Australia, and the sharing economy in which money as a commodity can both help and hurt financial resilience.
This backgrounder reports preliminary findings from a survey of financial well-being among Canadian adults. Preliminary analysis of the survey data indicates that two behaviours are particularly important in supporting the financial well-being of Canadians. First, our analysis indicates that Canadians who practice active savings behaviour have higher levels of financial resilience as well as higher levels of overall financial well-being. In other words, regardless of the amount of money someone makes, regular efforts to save for unexpected expenses and other future priorities appears to be the key to feeling and being in control of personal finances. Secondly, Canadians who often use credit to pay for daily expenses because they have run short of money have lower levels of financial well-being. While this behaviour is likely symptomatic of low levels of financial well-being, our analysis indicates that a person can substantially improve their financial resilience and financial well-being by implementing strategies to reduce the frequency of running out of money and of having to rely on credit to get by.
This webinar shares results on Statistics Canada research on barriers to uptake for the Canada Learning Bond (CLB). Specifically, this research examines whether tax filing or Social Insurance Number (SIN) access are greater barriers to accessing the CLB. Read the slides which accompany this Statistics Canada webinar. (Lire les diapositives en francais). Regarder la vidéo en français.
Short-term cushions are key to longer-term financial security and well-being. This report shines a light on the central role that short-term financial stability plays in a person’s ability to reach broader financial security and upward economic mobility, a measurement of whether an individual moves up the economic ladder over one’s lifetime or across generations. The insights presented in this report draw primarily on evidence provided by members of the Consumer Insights Collaborative (CIC), a group of nine leading nonprofits across the United States convened by the Aspen Institute Financial Security Program. These diverse organizations offer a window into the financial lives of the low- and moderate-income individuals they serve.
Introduced in 1998, the Canadian Education Savings Program (CESP) was designed as an incentive to encourage education savings for the post-secondary education of a child. The program is centred on Registered Education Savings Plans (RESPs), where savings accumulate tax-free until withdrawn, to pay for full- or part-time postsecondary studies such as a trade school, CEGEP, college, or university, or in an apprenticeship program. The CLB was introduced in 2004 specifically for children from low income families. CLB provides, without family contribution being required, eligible families with an initial RESP payment which may be followed by annual payments up until the child is aged 15 years old. The objective of this paper is to assess the extent to which not tax-filing and not having a SIN for a child could pose a challenge to accessing the CLB and the CESG. This study will address the knowledge gap by analyzing overall differences in SIN and tax-filing uptake by family income, levels of parental education, family type and Indigenous identity of the child. The findings will help understand access issues related to the CLB but also to other programs with similar administrative conditions. En francais: Accéder au Bon d’études canadien: l’atteinte des critères d’identification et d’éligibilité selon le revenu.
A large majority of American households live in a state of financial vulnerability. Across a range of incomes, people struggle to build savings, pay down debt, and manage irregular cash flows. Even modest savings cushions could help households take care of unexpected expenses or disruptions in income without relying on costly credit. But in practice, setting aside savings can be difficult. Research from the field of behavioral science shows that light-touch interventions can help address these barriers. For example, changing default settings or bringing financial management to the forefront of everyday life have had powerful effects on savings activity. The Financial Health Check (FHC) draws on such insights to offer a new model of scalable support for achieving financial goals.
In this report, The Common Cents Lab and MetLife Foundation share findings from the experiments we have run over the past several years with VITA providers to improve tax-related outcomes. We encourage you to consider implementing these ideas and engaging in additional conversations about how to use behavioral science to increase financial capability for all taxpayers. The report outlines a series of interventions that exemplify
ways these best practices have been implemented in the field and
how to use behavioral science to further extend their impact. We’ve
organized these interventions into two categories:
Habits are incredibly powerful. Good habits can make people highly successful, and bad habits can ruin people’s lives. Still, it is important to go beyond the anecdotal evidence of the many self-help books on habit, and to take stock of the scientific evidence. This literature review discusses we discuss how habits are formed, how bad habits can be abandoned, how approach-avoidance training can help adopting good habits and abandoning bad habits, and, finally, how habits can be measured properly.
A lack of emergency savings renders low-income households vulnerable to material hardships resulting from unexpected expenses or loss of income. Having emergency savings helps these households respond to unexpected events, maintain consumption, and avoid high-cost credit products. Because many low-income households receive sizable federal tax refunds, tax time is an opportunity for these households to allocate a portion of refunds to savings. We hypothesized that low-income tax filers who deposit at least part of their tax refunds into a savings account will experience less material and health care hardship compared to non-depositors. Six months after filing taxes, depositors have statistically significant better outcomes than non-depositors for five of six hardship outcomes. Findings affirm the importance of saving refunds at tax time as a way to lower the likelihood of experiencing various hardships. Findings concerning race suggest that Black households face greater hardship risks than White households, reflecting broader patterns of social inequality.
Financial problems can be a significant source of distress, putting pressure on people's mental health, particularly if they are treated insensitively by creditors. Some people in financial difficulty cut back on essentials, such as heating and eating, or social activities that support their well being, to try and balance their budget. In many cases this has a negative impact on people's mental health. This policy note from draws on nationally representative data to update key statistics on the relationship between debt and mental health problems, and sets out implications for policymakers, service providers and essential services firms.
A better understanding of human behaviour can lead to better policies. If you are looking for a more data-driven and nuanced approach to policy making, then you should consider what actually drives the decisions and behaviours of citizens rather than relying on assumptions of how they should act. You can start applying behavioural insights (BI) to policy now. No matter where you are in the policy cycle, policies can be improved with BI through a process that looks at Behaviours, Analysis, Strategies, Interventions, Change (BASIC). This allows you to get to the root of the policy problem, gather evidence on what works, show your support for government innovation, and ultimately improve policy outcomes. This toolkit guides policy officials through these BASIC stages to start using an inductive and experimental approach for more effective policy making.
Using data from the Survey of Financial Security (SFS), this article looks at changes in debt, assets and net worth among senior Canadian families over the period from 1999 to 2016. It also examines changes in the debt-to income ratio and the debt to-asset ratio of senior families with debt. This study finds that the proportion of senior families with debt increased from 27% to 42% between 1999 and 2016.
Tax time financial capability services offered at Volunteer Income Tax Assistance (VITA) sites range from encouraging taxpayers to save a portion of their refund to free credit reviews, to referrals to financial coaching, and others in between. This report from Prosperity Now summarizes research findings on VITA programs offering asset-building and financial capability services. Specifically, findings address barriers to be overcome, facilitating factors, and the opportunities for targeted outreach, tailored messages, and policy improvements to move the needle on Earned Income Tax Credit (EITC) take-up rates.
This study uses data from the Longitudinal and International Study of Adults (LISA) to analyze the association between health and household income. Using data on both self-reported general health and self-report mental health, as well as self-reported labour-market outcomes and linked tax records, the association between spouse-pair labour-market income and health is further decomposed into an employment effect reflecting the association between health and the probability of employment, an hours worked effect reflecting the association between health and the number of hours worked, and a wage effect reflecting
the association between health and hourly wages.
The CFPB conducted research on consumer challenges in tracking spending and keeping to a budget. The research found that consumers aspire to manage their spending but for many reasons, many consumers spend more than intended and sometimes have\ difficulty in staying within their budgets. In addition, we found that although most people would like to use budgets and plans, they often don’t use them to guide spending decisions in the moment. Budgeting and tracking spending are often considered to be overwhelming or too much of a hassle, and even those consumers who have a budget generally do not benchmark their spending to their budget frequently or regularly.
This study from Statistics Canada explores how increases in top earnings and the representation of women among top earners affect the overall gender earnings gap in Canada. Results show that even though the representation of women in top earnings groups increased from 1978 to 2015, their continued under-representation in these groups accounted for a substantial and growing share of the gender gap in total annual earnings.
This infographic from Statistics Canada shows the labour market outcomes for college and university graduates between 2010 and 2014. It shows the median employment income achieved by graduates of different education levels, 2 years and 5 years post-graduation. Overall, it shows that people with higher levels of post-secondary education report higher employment income post-graduation.
Using pooled data from the 2012 and 2015 waves of the National Financial Capability Study (NFCS), this research finds that young adults who were required to take personal finance courses in high school were significantly less likely to borrow payday loans than their peers who were not. These effects do not significantly differ by race/ethnicity or gender, suggesting that financial education may be useful regardless of demographics.
This article in the Economic Insights series from Statistics Canada examines the economic well-being of millennials by comparing their household balance sheets to those of previous generations of young Canadians. Measured at the same point in their life course, millennials were relatively better off than young Gen-Xers in terms of net worth, but also had higher debt levels. Higher values for principal residences and mortgage debt mainly explain these patterns. Financial outcomes varied considerably among millennial households. Home ownership, living in Toronto or Vancouver, and having a higher education were three factors associated with higher net worth.
This Economic Insights article quantifies the degree to which families who expect their financial situation to get better in the next two years have, all else equal, more debt than comparable families. The study shows that even after a large set of socioeconomic characteristics is controlled for, families who expect their financial situation to improve in the near future have significantly more debt and generally higher debt-to-income ratios than other families.
The Who’s Hungry Report provides quantitative and qualitative data about the experience of hunger and poverty in Toronto. To create the reports, trained volunteers conduct face-to-face interviews with over 1,400 food bank clients at nearly 40 member agencies, collecting demographic data as well as information about the day-to-day experience of living with hunger.
This annual report on poverty in Canada reports that a staggering 5.8 million people in Canada (or 16.8%) live in poverty. The report uses several low-income indicators, including the Low-Income Measure (LIM), the Census Family Low Income Measure (CFLIM) and the Market Basket Measure (MBM). Each measure of low income provides different information on poverty using different methodologies to calculate rates of poverty.
These results are from the new study "Debt and assets among senior Canadian families." released in April 2018. The study examines changes in debt, assets and net worth among Canadian families whose major income earner was 65 years of age or older. In recent years, household debt has increased. The level of debt and value of assets are especially important for the financial security of seniors. Because income typically declines during the retirement years, seniors often need accumulated assets to finance their consumption, especially if they do not benefit from a private pension plan. Debt can also be particularly problematic for seniors as repayment can be more difficult on a reduced income.
Economic well-being has both a present component and a future component. In the present, economic well-being is characterized by the ability of individuals and small groups, such as families or households, to consistently meet their basic needs, including food, clothing, housing, utilities, health care, transportation, education, and paid taxes. It is also characterized by the ability to make economic choices and feel a sense of security, satisfaction, and personal fulfillment with respect to finances and employment pursuits. Using Statistics Canada data from a variety of sources, including the Survey of Labour and Income Dynamics, the Canadian Income Survey, the Survey of Financial Security, and the 2016 Census of Population, this chapter of Women in Canada examines women’s economic well-being in comparison with men’s and, where relevant, explores how it has evolved over the past 40 years. In addition to gender, age and family type (i.e., couple families with or without children; lone mothers and fathers; and single women and men without children) are important determinants of economic well-being. Hence, many of the analyses distinguish between women and men in different age groups and/or types of families.
This infographic shows results from the 2018 Survey of Employees conducted by the Canadian Payroll Association. It shows some marginal improvements but also some concerns. 44% of Canadians are living paycheque to paycheque, 40% feel overwhelmed by debt, and 72% have saved only one quarter or less of what they feel they'll need to retire. View full suite of news release and infographics from this survey, by province.
Working Canadians seem to be making some minor progress towards improving their financial health. But, while 66% report being in a better financial position than a year ago, their debt levels remain high, they chronically undersave for retirement, and put themselves at severe risk in the event of economic changes. According to the Canadian Payroll Association’s tenth annual survey, 44% of working Canadians report it would be difficult to meet their financial obligations if their pay cheque was delayed by even a single week (down from the three-year average of 48%). View full suite of news release and infographics from this survey, by province.
In this video presentation Derek Burleton of TD Economics shares findings from the report 'Pervasive and Profound,' which examines income volatility trends in Canada. The survey found that nearly 40% of Canadians experience moderate to high income volatility. This presentation was given at the Prosper Canada Policy Research Symposium on March 9, 2018. Read the slide deck that accompanies this presentation. View the full video playlist of all presentations from this symposium.
The research and policy symposium on income volatility was held on March 9, 2018, in Toronto, Ontario. Speakers from Canada and the United States present on key research findings on the nature of income and expense volatility in the early 21st Century. Speakers also suggest policy solutions to address the challenges of increasingly volatile household income.
Talking to our neighbours: America’s household balance sheets
Household Financial Stability and Income Volatility, Ray Boshara, Federal Reserve Bank of St. Louis
Income volatility: What banking data can tell us, if we ask, Fiona Greig, JP Morgan Chase Institute
Up Close and Personal: Findings from the U.S. Financial Diaries, Rob Levy, CFSI
The good, the bad, and the ugly: Canada’s household balance sheets
Canada’s household balance sheets, Andrew Heisz, Statistics Canada
Income volatility and its effects in Canada: What do we know?
Pervasive and Profound: The impact of income volatility on Canadians, Derek Burleton, TD Economics
Income and Expense Volatility Survey Results, Patrick Ens, Capital One
Neighbourhood Financial Health Index: Making the Invisible Visible, Katherine Scott, Canadian Council on Social Development
What gets inspected, gets respected: Do we have the data we need to tackle household financial instability?
Do we have the data we need to tackle household financial instability?, Catherine Van Rompaey, Statistics Canada
Emerging solutions
Income volatility: Strategies for helping families reduce or manage it, David S. Mitchell, Aspen Intitute
Building consumer financial health: The role of financial institutions and FinTech, Rob Levy, CFSI
Redesigning Social Policy for the 21st Century, Sunil Johal, Mowat Centre
Strengthening retirement security for low- and moderate-income workers, Johnathan Weisstub, Common Wealth
This is a one-hour webinar on the tax filing experiences of Canadians living on low incomes, and some successful strategies frontline practitioners can use to reduce stress at tax time for participants, in their delivery of community tax clinics. The speakers in this webinar are: Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.
Handouts, slides, and time-stamps
Read the presentation slides for this webinar
Handouts for this webinar:
Tax time insights research report – webinar handout (Prosper Canada)
Income tax checklist – webinar handout (The Working Centre)
Form for missing income information – webinar handout (The Working Centre)
Income tax return summary sheet – webinar handout (The Working Centre)
Host checklist for tax clinics – webinar handout (The Working Centre)
Forms for rental information – webinar handout (The Working Centre)
Referral to FEPS – webinar handout (The Working Centre)
Time-stamps for the video-recording:
3:10 – Introductions and Agenda
6:32 – Audience polls
10:52 – Tax time insights: Experiences of people living on low incomes (Speaker: Nirupa Varatharasan)
26:00 – The Working Centre tax clinic experiences (Speaker: Jen Smerdon)
The research symposium "Overcoming barriers to tax filing for people with low incomes" was held in Ottawa on Thursday, February 7, 2019, hosted by Prosper Canada and Intuit. The symposium presents research results and insights from practitioners in the field on barriers to tax filing experienced by people with low incomes, challenges and opportunities in tax filing and benefits assistance programs, strategies to boost tax filing, and innovations in tax filing assistance.
Barriers to tax filing experienced by people with low incomes
Income tax filing and benefits take-up: Challenges and opportunities for Canadians living on low income, Uttam Bajwa, University of Toronto
Tax time insights, Nirupa Varatharasan, Prosper Canada
“Stories from the field”: Contextualizing the barriers Indigenous People face, Erin Jeffery, Canada Revenue Agency (CRA)
Closing the tax-filing gap: Challenges and opportunities
The Community Volunteer Income Tax Program, Nancy McKenna, CVITP, Canada Revenue Agency
Supporting organizations in the CVITP, Aaron Kozak, Employment and Social Development Canada, and Melissa Valencia, Canada Revenue Agency
A Realist analysis of nonprofit tax filing services, Kevin Schachter, University of Manitoba and SEED Winnipeg
National and regional strategies to boost tax filing
The Community Volunteer Income Income Tax Program, Nancy McKenna, Canada Revenue Agency
GetYourBenefits! Diagnose and Treat Poverty, Dr. Noralou Roos, Manitoba Centre for Health Policy
Get your piece of the money pie, Althea Arsenault, New Brunswick Economic and Social Inclusion Corporation
Innovations in tax filing assistance
Scaling tax filing assistance, John Silver, Community Financial Counselling Service (CFCS)
Virtual Tax Filing Pilot, Radya Cherkaoui, Intuit Canada, and Steve Vanderherberg, Woodgreen Community Services
Innovative use of technology for VITA, German Tejeda,
In this presentation, Kevin Schachter, Graduate Student at University of Manitoba and Information Manager at SEED Winnipeg, presents a realist analysis of nonprofit tax filing services. This presentation is from the session 'Closing the tax-filing gap: Challenges and opportunities', at the tax research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.
In this presentation, Aaron Kozak, ESDC and Melissa Valencia, CRA, present findings from their research on the Community Volunteer Income Tax Program (CVITP). This includes recommendations for structural changes to the program, review of CVITP training, changes to registration, and more. This presentation is from the session 'Closing the tax-filing gap: Challenges and opportunities', at the tax research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.
In this presentation, Nirupa Varatharasan, Research & Evaluation Officer with Prosper Canada, explains the research methods and insights gathered in the report 'Tax time insights: Experiences of people living on low income in Canada.' This includes demographic information, the type of tax filing resources accessed by this population, and insights on the types of challenges and opportunities that result from their tax filing processes. This presentation is from the session 'Barriers to tax filing experienced by people with low incomes', at the research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.
In this presentation, Uttam Bajwa, Global Health and Research Associate with the Dalla Lana School of Public Health, University of Toronto, reports on tax filing challenges and opportunities for Canadians living on low incomes. This includes the challenges of not knowing what to do, fear and mistrust, and challenges accessing supports. This presentation is based on the research conducted for the Prosper Canada report 'Tax time insights: Experiences of people living on low incomes in Canada'. This presentation is from the session 'Barriers to tax filing experienced by people with low incomes', at the research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.
