Research – Prosper Canada Learning Hub

Canadians’ Financial Well-being: Summary of FCAC survey findings

FCAC Financial wellbeing survey edited copy

Empowering Futures: Boosting Girls’ Financial Confidence Through Gamified Learning – A Gender Equality Research Brief

From Clicks to Confidence: Using Quick Online Interventions to Increase Young Women’s Financial Confidence and Behaviours – A Gender Equality Research Brief

Workforce Toolkit: A toolkit for embedding financial coaching into workforce programs

English

The Embedded Financial Coaching Pilot

The resources below introduce the Embedded Financial Coaching model in the context of workforce programs. They are designed to generate the interest of financial empowerment service providers and workforce programs about the promising possibilities of this model. Future phases of the toolkit will assist with initial planning and implementation stages for embedding FE into workforce programs.

The Embedded Financial Coaching Primer gives a quick overview of the “what” and “why” of embedding financial empowerment into workforce programs

The Integrating Financial Coaching into Employment Services Landscape Scan summarizes the literature and promising practices from the USA.

The Literature review summarizes the promising practices to improve participant retention for multi session interventions that lead to deeper financial wellbeing outcomes (for detailed summaries refer to additional resources section).

Learn more about embedding financial empowerment

Canadian Publications

Prosperity Gateways: Cities for financial empowerment – Building the case outlines evidence for embedding FE.

US Publications

The US Department of Health and Human Services through its Office of Planning. Research and Evaluation supported MEF Associates and the Urban Institute to conduct a large-scale research project of the over 15 years of integrating financial capability and workforce programming. As part of this research project two research reports are highly relevant for attempts to replicate integrated service delivery in the Canadian context. The first report is a literature synthesis on Integrating Financial Capability into Employment Services. The second report is a summary of the approaches, motivations and types of services and participant perspectives on integrated services Understanding Financial Capability Interventions within Employment-Related Contexts for Adults with Low Incomes.

The Local Initiatives Support Corporation runs over 100 Financial Opportunity Centres across the USA. These FOCs deliver integrated financial empowerment and employment programs. A 2016 study evaluated the impacts of integrated service delivery… more recently LISC developed an Implementation Academy.

In 2015 The Administration for Children and Families, a division of the US Department of Health and Human Services, in collaboration with the Prosperity Now developed Building Financial Capability: A Planning Guide for Integrated Services. This resource is technical guide for community-based organizations that serve low- and moderate-income individuals.

Additional resources: Literature summaries

Citi Financial Capability Demonstration Project

Matched Savings Account Program Study

Financial Coaching Impact Evaluation

Pathfinders Re-Entry Mentoring Program

CFPB Financial Coaching Strategy

GreenPath Virtual Financial Coaching Pilot

Understanding Family Engagement in Home Visiting: Literature Synthesis

Study on Efficacy of Health Coaching and an Electronic Health Management Program

French

Financier intégré dans le contexte des programmes pour la main-d’œuvre

Les ressources ci-dessous présentent le modèle d’accompagnement financier intégré dans le contexte des programmes pour la main-d’œuvre. Elles ont été créées dans le cadre du projet pilote d’accompagnement financier intégré et sont destinées à susciter l’intérêt des fournisseurs de services d’autonomisation financière et des programmes d’emploi quant aux possibilités prometteuses du modèle. Les prochaines étapes de la trousse à outils contribueront à la planification initiale et aux étapes de mise en œuvre de l’intégration de l’éducation financière dans les programmes de formation de la main-d’œuvre.

Le guide d’introduction à l’accompagnement financier intégré donne un aperçu du « quoi » et du « pourquoi » de l’intégration de l’autonomisation financière dans les programmes destinés à la main-d’œuvre.
L’analyse documentaire sur l’intégration de l’accompagnement financier dans les programmes destinés à la main-d’œuvre présente une synthèse de la littérature et des pratiques prometteuses des États-Unis, ainsi que des connaissances acquises par les partenaires du projet d’accompagnement financier intégré.
La revue de la littérature résume les pratiques prometteuses pour améliorer la rétention des participants dans le cadre d’interventions en plusieurs séances qui mènent à des résultats plus profonds en matière de bien-être financier.

En savoir plus sur l’intégration de l’autonomisation financière

Publications canadiennes

Sur la voie de la prospérité : les villes pour l’autonomisation financière (en anglais seulement)— Le dossier présente des données relatives à l’intégration de l’éducation financière.

Publications américaines

Le ministère de la Santé et des Services sociaux des États-Unis, par l’intermédiaire de son bureau de la planification, de la recherche et de l’évaluation a soutenu le cabinet MEF Associates et l’Urban Institute pour mener un projet de recherche de grande envergure (en anglais seulement) portant sur l’intégration des programmes de capacité financière et de main-d’œuvre sur une période de plus de 15 ans. Dans le cadre de ce projet de recherche, deux rapports de recherche sont très pertinents pour les tentatives de reproduction de la prestation de services intégrés dans le contexte canadien. Le premier rapport est une synthèse de la littérature sur l’intégration de la capacité financière dans les services d’emploi (en anglais seulement). Le deuxième rapport est un résumé des approches, des motivations et des types de services, ainsi que des points de vue des participants sur les services intégrés : Comprendre les interventions en matière de capacité financière dans les contextes liés à l’emploi pour les adultes ayant de faibles revenus (en anglais seulement).

La Local Initiatives Support Corporation (LISC) gère plus de 120 centres de ressources financières (Financial Opportunity Center^MD — FOC) à travers les États-Unis. Ces centres FOC proposent des programmes intégrés d’autonomisation financière et d’emploi depuis 2005. Une étude de 2016 a évalué les impacts de la prestation de services intégrés… La LISC a mis en œuvre un centre de ressources en ligne (en anglais seulement) pour les praticiens, qui comprend des ressources sur la prestation de services, l’accompagnement financier, leur système de gestion des clients Salesforce, ainsi que sur les opérations et l’administration. Récemment, la LISC a publié un résumé des résultats (en anglais seulement) à propos d’une académie de mise en œuvre visant à former les organismes de main-d’œuvre sur la façon d’intégrer l’accompagnement financier individuel dans leur modèle de prestation de services existant.

En 2015, l’Administration for Children and Families, une division du ministère de la Santé et des Services sociaux des États-Unis, en collaboration avec Prosperity Now, a élaboré le Guide de planification pour les services intégrés : Renforcer la capacité financière. Cette ressource est un guide technique destiné aux organismes communautaires qui s’occupent des personnes ayant de faibles revenus ou des revenus modestes.

Ressources Additionnelles : La synthèse de la littérature

Projet de démonstration de la capacité financière de Citi

L’étude portant sur le programme de compte d’épargne jumelée

L’évaluation portant sur les répercussions de l’accompagnement financier

Programme de mentorat pour la réintégration de l’organisme Pathfinders

La stratégie d’accompagnement financier de L’Office de la protection du consommateur en matière financière.

Projet pilote d’accompagnement financier virtuel de GreenPath

La synthèse de la littérature sur l’engagement des familles dans les programmes de visites a domicile

L’efficacité de l’accompagnement en matière de sante et d’un programme de gestion en cyber santé

New data on household food insecurity in 2023

Artificial intelligence and investor behaviour

What is herd behaviour?

Understanding Financial Capability Interventions within Employment-Related Contexts for Adults with Low Incomes

Annual information about your investment fees

Insights summary: Building financial wellness in First Nations

Understanding disruptions in tax filing

2024 Investor Survey

Social Assistance Summaries

From Surviving to Thriving: Embedding a well-being framework into financial counselling practice

Impact: The Benefits Wayfinder Tool

Prosper Canada Learning Hub Digest

Motivations and barriers to seeking debt advice

OECD/INFE toolkit for measuring Financial Literacy and Financial Inclusion 2022

Scam Tracker Risk Report

Annual Fund 2023

Unfunded: Black communities overlooked by Canadian Philanthropy

Financial Vulnerability of Low-Income Canadians: A Rising Tide

Pilot study: Buy now, pay later services in Canada

A key component of the Financial Consumer Agency of Canada’s (FCAC’s) mandate is to monitor and evaluate trends and emerging issues that may have an impact on consumers of financial products and services. Technological innovations in financial services and shifting consumer behaviours have resulted in a steady increase in retail e-commerce sales over the past several years, and the COVID-19 pandemic has had a significant impact on how consumers make retail purchases. Retail e-commerce sales reached record levels during the pandemic. This has further contributed to the proliferation of buy now, pay later (BNPL) services in Canada.

Multicultural and newcomer charitable giving study

While much research has been conducted on how giving is correlated to factors like educational attainment or income level, the influence of ethnicity has been elusive. This research attempts to better understand how newcomers to Canada and second-generation Canadians perceive and approach giving and volunteerism.

Social assistance summaries

The Social Assistance Summaries series tracks the number of recipients of social assistance (welfare payments) in each province and territory. It was established by the Caledon Institute of Social Policy to maintain data previously published by the federal government as the Social Assistance Statistical Report. The data is provided by provincial and territorial government officials.

Countervailing Power: Review of the coordination and funding for financial counselling services across Australia

In 2019, the Australian Government committed to additional actions to improve the financial outcomes of Australians, including undertaking an immediate review of the coordination and funding of financial counselling services that disadvantaged Australians rely on.

The review noted the benefits of financial counselling to the community, including early intervention and prevention of further financial hardship, advocacy support, and referral to other services for complex issues. The review also highlighted the challenges faced by the financial counselling sector, including increasing demand, fragmented delivery, and the array of complex situations and financial products that can lead to financial hardship.

The review:

Assessed whether existing financial counselling services adequately support clients’ current, emerging or changing needs, including areas such as small business and natural disasters;
Explored the most efficient and appropriate way to deliver financial counselling services;
Considered how to improve the coordination and consistency of delivery of financial counselling services across all jurisdictions in Australia;
Recommended options for improving the predictability and sustainability of funding financial counselling services, including by drawing on successful international funding models and considering options for industry funding; and
Considered how the use of data can inform policy, service delivery and demand trends.

Control, Sufficiency, and Social Support Lessons from Low-income Canadians about Financial Wellbeing

This report examines how diary participants achieve the financial wellbeing that they have. The evidence we found is that low-income people work very hard to manage their finances. They endeavor to control their finances so that, as one participant said, their finances don’t control them. They must prioritize needs and wants because there is not enough for both. One participant talked about her goal of having a ‘little bit more’ than her needs so that there was a little extra for savings or small purchases or trips. Finally, we saw that family and friends are terribly important for achieving financial wellbeing because social supports can provide loans, gifts, and emotional support. Having a low-income means that banks offer few financial supports. Of course, family and friends also make demands.

The Differential Impact of the Pandemic and Recession on Family Finances

This report summarizes the results of a follow-up survey with nineteen low- and modest-middle income Winnipeggers, undertaken in June through September 2020. These respondents were drawn from the 29 Canadian Financial Diaries (CFD) participants who completed a year-long diary in 2019. The results of the survey illustrate that low- and moderate-income earners are feeling stressed with increased expenses and uncertainty about future economic stability.

Canadians’ Well-being in Year One of the COVID-19 Pandemic

Financial Well-Being: A Conceptual Model and Preliminary Analysis

Based on an extensive literature review and re-analysis of existing qualitative data, this report offers a working definition and an a priori conceptual model of financial well-being and its possible determinants. Using survey data from Norway (2016), ten regression models have been conducted to identify the key drivers of financial well-being and enhance the understanding of the underlying mechanisms responsible for the unequal spread of well-being across the population. The preliminary analyses in this report were consistent with both the definition and the model, albeit with some nuances and unexplained effects.

The empirical analysis identified three sub-domains of financial well-being. It was found that all three measures share three behaviours as their main drivers: ‘active saving’, ‘spending restraints’ and ‘not borrowing for daily expenses’. Also, ‘locus of control’ stood out as an important explanatory variable, with significant impacts on all three levels of well-being. Beyond that, some distinguishing characteristics were identified for each of the measures.

The TIAA Institute-GFLEC Personal Finance Index (P-Fin Index)

The TIAA Institute-GFLEC Personal Finance Index (P-Fin Index) measures knowledge and understanding that enable sound financial decision making and effective management of personal finances among U.S. adults. The P-Fin Index is an annual survey developed by the TIAA Institute and the Global Financial Literacy Excellence Center, in consultation with Greenwald & Associates. It is unique in its breadth of questions and its coverage of the topics that measure financial literacy. The index is based on responses to 28 questions across eight functional areas: earning, consuming, saving, investing, borrowing/managing debt, insuring, comprehending risk, and go-to information sources.

Fearless Woman: Financial Literacy and Stock Market Participation

Women are less financially literate than men. It is unclear whether this gap reflects a lack of knowledge or, rather, a lack of confidence. This survey experiment shows that women tend to disproportionately respond “do not know” to questions measuring financial knowledge, but when this response option is unavailable, they often choose the correct answer. The authors find that about one-third of the financial literacy gender gap can be explained by women’s lower confidence levels. Both financial knowledge and confidence explain stock market participation.

Recordkeepers’ Role in Providing Emergency Savings for an Inclusive Recovery

In this webinar, Commonwealth in partnership with DCIIA Retirement Research Center (RRC) and SPARK Institute present findings from our new research about drivers and considerations of recordkeeper-provided emergency savings and host a discussion with industry experts.

Report on the Charities Program 2018 to 2020

The charitable sector is a major social and economic force, offering vital services to Canadians and people around the world. The Canada Revenue Agency's Charities Directorate employs an education-first approach and client-centric philosophy. It aims to promote compliance with the charity-related income tax legislation and regulations in order to support charitable giving and development of the sector, while protecting charities and the public from abuse.

This report provides an update on the Directorate’s activities over the past two years, including the initial impact of the COVID-19 pandemic.

Mapping Toronto’s Digital Divide

This report analyzes Toronto's home internet and device access, quality, affordability, and usage, during pandemic closures of businesses, schools, and community organizations.

Read this report to help you:

Understand the demographics and geographies of who is not connected or cannot afford home internet in Toronto, with comparisons to provincial and national data, how they get online, and where in Toronto they live.
Unpack the digital divide beyond basic access: speed, affordability, quality, and devices per household member.
Identify gaps in existing programs and services meant to close the digital divide.

Planning for tax-time savings

This report presents the results of a large-scale field experiment that the tax preparation company H&R Block (the Company) conducted in collaboration with the Consumer Financial Protection Bureau (the CFPB). The field experiment investigated whether customers could be encouraged, through consumer communications with and without the offer of a small financial incentive, to use a savings feature on a prepaid card to save a portion of their tax refunds from all sources, including state and federal refunds. The CFPB was particularly interested in whether consumers who receive the Earned Income Tax Credit (EITC) would be receptive to messages about saving.

Debt Relief Options in Canada – Long Term Outcome Comparison

This research report compares the long-term financial outcomes of Canadians, based on a study comparing consumers who used a debt management program (DMP), bankruptcy (BK), or a consumer proposal (CP) to obtain relief from debt.

creditcounsellingcanada-debtreliefoptions

Review of Financial Literacy Research in Canada: An Environmental Scan and Gap Analysis

The Review of Financial Literacy Research in Canada highlights past and current advancements in financial literacy research (produced by government and non-governmental stakeholders) while identifying existing gaps within the financial landscape. The overriding goal is to help strengthen the financial well-being of all Canadians. The review contains four research priorities: managing debt, navigating the financial marketplace, building savings, and budgeting.

OECD/INFE Toolkit for measuring financial literacy and financial inclusion, 2018

How to really build financial capability

Recent years have seen an explosion in interventions designed to improve financial outcomes of participants. Yet on-the-ground evidence suggests that not all financial education programs are equally successful at achieving this aim.

This paper examines the difference between interventions that work, and those than do not. It attempts to answer the question: “How do you actually build financial capability?” In doing so, we aim to help interested parties enhance the effectiveness of their programs and policies by providing them with evidence-based recommendations to drive positive outcomes in participants.

Labour Force Survey, September 2020

The September Labour Force Survey (LFS) results reflect labour market conditions as of the week of September 13 to 19. At the beginning of September, as Canadian families adapted to new back-to-school routines, public health restrictions had been substantially eased across the country and many businesses and workplaces had re-opened. Throughout the month, some restrictions were re-imposed in response to increases in the number of COVID-19 cases. In British Columbia, new rules and guidelines related to bars and restaurants were implemented on September 8. In Ontario, limits on social gatherings were tightened for the hot spots of Toronto, Peel and Ottawa on September 17 and for the rest of the province on September 19.

Accessing Financial Literacy Education Programs: Barriers and opportunities for women living on low incomes

When women living on low incomes are able to access effective Financial Literacy Education (FLE) programs, they will be better positioned to fully participate in economic life, help build a stronger economy, and improve the quality of life for themselves, their families, and their communities.

This needs assessment was part of Families Canada’s 3-year project titled “Increasing financial literacy opportunities for women living on low incomes: An action plan for change.” Partners included the Canadian Credit Union Association and Vancity. Funding was generously provided by the Department for Women and Gender Equality. The project seeks to ensure organizations have the information they need to adapt their existing financial literacy initiatives and programs to better meet the needs of women living on low incomes.

Wealth and Health Equity: Investing in Structural Change

Building on the Asset Funders Network’s the Health and Wealth Connection: Investment Opportunities Across the Life Course brief, this paper details:

What we know about the health-wealth connection for adults.
Why investment in integration is important.
How philanthropy can contribute to improving health-wealth outcomes for adults.

On September 29th, AFN hosted a webinar to release the paper with featured speakers:

Dr. Annie Harper, Ph.D., Program for Recovery and Community Health, Yale School of Medicine
Joelle-Jude Fontaine, Sr. Program Officer, Human Services, The Kresge Foundation
Dedrick Asante-Muhammad, Chief of Race, Wealth, and Community, National Community Reinvestment Coalition

Data literacy training

Statistics Canada presents a learning catalogue to share knowledge on data literacy. Data literacy is the ability to derive meaningful information from data. It focuses on the competencies involved in working with data including the knowledge and skills to read, analyze, interpret, visualize and communicate data as well as understand the use of data in decision-making.

Their aim is to provide learners with information on the basic concepts and skills with regard to a range of data literacy topics. The training is aimed at those who are new to data or those who have some experience with data but may need a refresher or want to expand their knowledge.

Impact of the COVID-19 pandemic on the NEET (not in employment, education or training) indicator, March and April 2020

A fact sheet released by Statistics Canada shows that, in March and April 2020, the proportion of young Canadians who were not in employment, education or training (NEET) increased to unprecedented levels.

The COVID-19 pandemic—and the public health interventions that were put in place to limit its spread—have affected young people in a number of ways, including high unemployment rates, school closures and education moving online.

Building household financial security during COVID-19 and beyond

Resources

Presentation slides and time-stamps

Read the presentation slides for this webinar.

Time-stamps for the video recording:
3:26 – Agenda and introductions
6:18 – Audience polls
10:39 – Research presentation begins (BCG and Steven Ayer)
36:18 – What Prosper Canada is doing (Liz Mulholland)
42:31 – Q&A

Dimensions of Poverty Hub

The Dimensions of Poverty Hub, sponsored by Employment and Social Development Canada (ESDC), enables Canadians to track progress on poverty reduction. The updates as of September 2020 include poverty statistics based upon the new 2018-base Market Basket Measure (MBM).

Low Income Measure: Comparison of Two Data Sources, T1 Family File and 2016 Census of Population

This study looks at the differences in after-tax low income measure (LIM) statistics from two data sources which both use administrative tax data as their principal inputs: the 2016 Census of Population and the T1 Family file (T1FF). It presents a summary of the two data sources and compares after-tax LIM statistics by focussing on unit of analysis, LIM thresholds and the percentage of population below the LIM. The study also explores what factors users may want to consider when choosing one data source over the other.

Youth Reconnect Program Guide: An Early Intervention Approach to Preventing Youth Homelessness

Since 2017, the Canadian Observatory on Homelessness and A Way Home Canada have been implementing and evaluating three program models that are situated across the continuum of prevention, in 10 communities and 12 sites in Ontario and Alberta. Among these is an early intervention called Youth Reconnect.

This document describes the key elements of the YR program model, including program elements and objectives, case examples of YR in practice, and necessary conditions for implementation. It is intended for communities who are interested in pursuing similar early intervention strategies. The key to success, regardless of the approaches taken, lies in building and nurturing community partnerships with service providers, educators, policy professionals, and young people.

Race to Lead: Women of Color in the Nonprofit Sector

This report reveals that women of color encounter systemic obstacles to their advancement over and above the barriers faced by white women and men of color. Education and training are not the solution—women of color with high levels of education are more likely to be in administrative roles and are more likely to report frustrations about inadequate and inequitable salaries. BMP’s call to action focuses on systems change, organizational change, and individual support for women of color in the sector.

Measuring financial health: What policymakers need to know

This report provides an overview of financial health and the policy responses around the world. Based on this, and the key questions of whether financial health measure more than income and if financial inclusion supports financial health, the report offers recommendations to policy makers on strategies for measuring the financial health of their population.

Financial well-being in America

This report provides a view into the state of financial well-being in America. It presents results from the National Financial Well-Being Survey, conducted in late 2016. The findings include the distribution of financial well-being scores for the overall adult population and for selected subgroups, which show that there is wide variation in how people feel about their financial well-being. The report provides insight into which subgroups are faring relatively well and which ones are facing greater financial challenges, and identifies opportunities to improve the financial well-being of significant portions of the U.S. adult population through practice and research.

Shelters for victims of abuse with ties to Indigenous communities or organizations in Canada, 2017/2018

There were 85 shelters for victims of abuse that had ties to First Nations, Métis or Inuit communities or organizations operating across Canada in 2017/2018. These Indigenous shelters, which are primarily mandated to serve victims of abuse, play an important role for victims leaving abusive situations by providing a safe environment and basic living needs, as well as different kinds of support and outreach services. Over a one-year period, there were more than 10,500 admissions to Indigenous shelters; the vast majority of these admissions were women (63.7%) and their accompanying children (36.1%).

This article uses data from the Survey of Residential Facilities for Victims of Abuse (SRFVA). Valuable insight into shelter use in Canada and the challenges that shelters and victims of abuse were facing in 2017/2018 is presented.

Taxpayer Rights in the Digital Age

This paper explores the intersection of digital innovation, digital services, access, and taxpayer rights in the Canadian context, in light of the experiences of vulnerable populations in Canada, from the perspective of the Taxpayers’ Ombudsman. Many aspects of the CRA’s digitalization can further marginalize vulnerable populations but there are also opportunities for digital services to help vulnerable persons in accessing the CRA’s services.

Providing one-on-one financial coaching to newcomers: Insights for frontline service providers

One-on-one financial help is a key financial empowerment (FE) intervention that Prosper Canada is working to pilot, scale and integrate into other social services, in collaboration with FE partners across the country. FE is increasingly gaining traction as an effective poverty reduction measure. FE interventions include financial coaching and supports that assist people to build money management skills, access income benefits, tackle debt, learn about safe financial products and services and find ways to save for emergencies.

This report shares insights on providing one-on-one financial coaching to newcomers captured through two financial coaching pilot projects that Prosper Canada conducted in collaboration with several frontline community partners.

Infographic: The impact of COVID-19 on the Canadian labour market

This infographic presents information on the impact of COVID-19 on the Canadian labour market, based from the Labour Force Survey conducted each month. Over three million Canadians were affected by job loss or reduced hours.

Infographic: How are Canadians coping with the COVID-19 situation?

An infographic on the findings from a web panel online survey conducted by Statistics Canada between March 29 and April 3 on how Canadians are responding to the COVID-19 situation. A summary of how many Canadians are feeling anxious, what they are doing during the crisis, and the main precautions that they are taking are presented.

Canadian Perspectives Survey Series 1: Impacts of COVID-19 on job security and personal finances, 2020

Findings from a web panel survey developed by Statistics Canada on how Canadians are coping with COVID-19. More than 4,600 people in the 10 provinces responded to this survey from March 29 to April 3. In addition to content on the concerns of Canadians and the precautions they took to reduce the risk of exposure to COVID-19, the survey includes questions on work location, perceptions of job security, and the impact of COVID-19 on financial security.

Social Prescribing in Ontario

Research has shown that even short-term isolation can have long-term impacts to mental health. Social and community supports are essential for vulnerable persons, especially during times of severe impacts to routine and imposed social distancing. This report discusses the findings of the Rx: Community - Social Prescribing in Ontario pilot, using social prescribing as a tool to better connect social and clinical care and broaden the definition of health and well-being.

Evaluating Tax Time Savings Interventions and Behaviors

This report explores the behaviors and outcomes related to savings and financial well-being of low- and moderate-income (LMI) tax filers in the United States. Findings from research conducted by Prosperity Now, the Social Policy Institute at Washington University in St. Louis and SaverLife (formerly EARN) during the 2019 tax season are presented. This analysis is unique in that it compares tax filers' outcomes over time across three different tax-filing and savings program platforms: volunteer income tax assistance (VITA) sites, online tax filing through the Turbo Tax Free File Product (TTFFP), and SaverLife's saving program.

prosperity now - taxtime savings behaviours

State of homelessness in Canada 2016

Ending homelessness in Canada requires partnerships across public, private, and not-for-profit sectors. Preventative measures, and providing safe, appropriate, and affordable housing with supports for those experiencing homelessness is needed.

This paper provides a series of joint recommendations – drafted by the Canadian Observatory on Homelessness and the Canadian Alliance to end Homelessness – for the National Housing Strategy.

The Collaborative to Advance Social Health Integration: What We’re Learning About Delivering Whole-Person Care

The Collaborative to Advance Social Health Integration (CASHI) is composed of a community of 21 innovative primary care teams and community partners committed to increasing the number of patients, families and community members who have access to the essential resources they need to be healthy. CASHI focused efforts to improve social health practices, spread them to additional sites, and work toward financial sustainability plans.

This report discusses the key learnings and successes as a result of this 18-month collaboration to spread social health integration.

Financial Literacy Outcome Evaluation Tool

The Financial Literacy Outcome Evaluation Tool offers organizations a collection of evidence-based financial literacy outcomes and indicators. The tool guides users through a series of questions about their program and evaluation goals and then suggests scales (sets of questions) and individual questions they can use.

Associations of Income Volatility With Incident Cardiovascular Disease and All-Cause Mortality in a US Cohort

Defining Disposable income in the Market Basket Measure

This paper discusses the concept of disposable income used in the MBM. Disposable income is a measure of the means available to a Canadian family to meet its basic needs and achieve a modest standard of living. The disposable income of families surveyed in the Canadian Income Survey (CIS) is compared to the cost of the MBM basket for the size of the family and the region, and families with disposable incomes below that cost are deemed to be living in poverty.

Financial Health Index: 2019 Findings and 3-Year Trends Report

This report explores consumer financial health, wellness/ stress and resilience for Canadians across a range of financial health indicators, demographics and all provinces excluding Quebec. This report provides topline results from the 2019 Financial Health Index study and three-year trends from 2017 to 2019.

OECD/INFE Report on Financial Education in APEC Economies: Policy and practice in a digital world

This report responds to a call made by APEC Finance Ministers at their 23rd Ministerial Meeting in Lima in 2016 to advance “the design and implementation of financial literacy policies building on the expertise and standards developed by the OECD International Network on Financial Education”.

The findings illustrate that the majority of APEC economies are well-advanced in their efforts to collect relevant data, implement appropriate financial education policies, and address the remaining issues related to financial literacy, inclusion and consumer
protection. They are applying international best practices and making good use of available tools and resources to develop and refine strategic approaches and specific initiatives. However, there is still some way to go in ensuring that everyone living in an APEC
economy has the financial literacy that they need and concerns about financial fraud or abuse, the high complexity of financial services and the low financial literacy of specific population groups are driving policy interest in improving financial education.

Ageing and Financial Inclusion: 8 key steps to design a better future

The G20 Fukuoka Policy Priorities for Ageing and Financial Inclusion is jointly prepared by the GPFI and the OECD. The document identifies eight priorities to help policy makers, financial service providers, consumers and other actors in the real economy to identify and address the challenges associated with ageing populations and the global increase in longevity. They reflect policies and practices to improve the outcomes of both current generations of older people and future generations.

Using Research to Improve the Financial Well-being of Canadians: Post-symposium Report

The Financial Consumer Agency of Canada (FCAC) co-hosted the 2018 National Research Symposium on Financial Literacy on November 26 and 27, 2018 at the University of Toronto, in partnership with Behavioural Economics in Action at Rotman (BEAR).

This report presents the key ideas and takeaways from the event, while shining a light on the research shaping new solutions designed to enhance financial well-being in Canada and around the world.

2018 White Paper: Financial Wellbeing Remains Challenged in Canada

The study examines consumers’ financial knowledge and confidence levels; financial and money stressors, financial capability aspects and financial management behaviours and practices (across the financial services spectrum). The study also explores external or environmental factors such as income variability and the extent to which Canadians have access to and lever their social capital (i.e. their family and friends who can provide financial advice and/or support in times of hardship).

The study also explores consumer financial product and service usage, debt management and debt stress, access to financial products, services, advice and tools, usage of more predatory financial services (e.g. payday lending) and perceived levels of support by consumers’ primary Financial Institution for their financial wellness. The study also provides benefits of improved support for financial providers improving the financial wellness of their customers – including from a banking share of wallet and brand perspective.

How personality traits and economic beliefs shape financial capability and literacy

An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought.

This report investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.

The impact of personality traits: a fresh look at gender differences in financial literacy

This study investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.

Results from the 2016 Census: Examining the effect of public pension benefits on the low income of senior immigrants

This is a study released by Insights on Canadian Society based on 2016 Census data. Census information on immigration and income is used to better understand the factors associated with low income among senior immigrants.

This study examines the factors associated with the low-income rate of senior immigrants, with a focus on access to Old Age Security (OAS) and Guaranteed Income Supplement (GIS) benefits.

Canada’s Colour Coded Income Inequality

Canada’s population is increasingly racialized. The 2016 census counted 7.7 million racialized individuals in Canada. That number represented 22% of the population, up sharply from 16% just a decade earlier. Unfortunately, the rapid growth in the racialized population is not being matched by a corresponding increase in economic equality. This paper uses 2016 census data to paint a portrait of income inequality between racialized and non-racialized Canadians. It also looks at the labour market discrimination faced by racialized workers in 2006 and 2016.

These data provide a glimpse of the likely differences in wealth between racialized and non-racialized Canadians. This paper also explores the relationship between race, immigration and employment incomes.

Taken together, the data point to an unequivocal pattern of racialized economic inequality in Canada. In the absence of bold policies to combat racism, this economic inequality shows no signs of disappearing.

Welfare in Canada, 2018

These reports look at the total incomes available to those relying on social assistance (often called “welfare”), taking into account tax credits and other benefits along with social assistance itself. The reports look at four different household types for each province and territory. Established by the Caledon Institute of Social Policy, Welfare in Canada is a continuation of the Welfare Incomes series originally published by the National Council of Welfare, based on the same approach.

Urban Spotlight: Neighbourhood Financial Health Index findings for Canada’s cities

This report examines the financial health and vulnerability of households in Canada’s 35 largest cities, using a new composite index of household financial health at the neighbourhood level, the Neighbourhood Financial Health Index or NFHI. The NFHI is designed to shine a light on the dynamics underlying national trends, taking a closer look at what is happening at the provincial/territorial, community and neighbourhood levels.

Update July 22, 2022: Please note that the Neighbourhood Financial Health Index is no longer available

Canadians and their money: Key findings from the 2019 Canadian Financial Capability Survey

This report provides results from the 2019 Canadian Financial Capability Survey (CFCS). It offers a first look at what Canadians are doing to take charge of their finances by budgeting, planning and saving for the future, and paying down debt. While the findings show that many Canadians are acting to improve their financial literacy and financial well-being, there are also emerging signs of financial stress for some Canadians. For example, about one third of Canadians feel they have too much debt, and a growing number are having trouble making bill, rent/mortgage and other payments on time.

Over the past 5 years, about 4 in 10 Canadians found ways to increase their financial knowledge, skills and confidence. They used a wide range of methods, such as reading books or other printed material on financial issues, using online resources, and pursuing financial education through work, school or community programs. Findings from the survey support evidence that financial literacy, resources and tools are helping Canadians manage their money. For example, those who have a budget have greater financial well-being based on a number of indicators, such as managing cashflow, making bill payments and paying down debt. Further, those with a
financial plan to save are more likely to feel better prepared and more confident about their retirement.

Financial well-being in Canada

Financial well-being is the extent to which you can comfortably meet all of your current financial commitments and needs while also having the financial resilience to continue doing so in the future. But it is not only about income. It is also about having control over your finances, being able to absorb a financial setback, being on track to meet your financial goals, and—perhaps most of all—having the financial freedom to make choices that allow you to enjoy life.

The Financial Consumer Agency of Canada (FCAC) participated in a multi-country initiative that sought to measure financial well-being. FCAC conducted this survey to understand and describe the realities of Canadians across the financial well-being spectrum and help policy-makers, practitioners and Canadians themselves achieve better financial well-being. This is in keeping with the Agency’s ongoing work to monitor trends and emerging issues that affect Canadians and their finances.

Running in Place: Why the Racial Wealth Divide Keeps Black and Latino Families From Achieving Economic Security

This report examines data from the Federal Reserve System’s 2016 Survey of Consumer Finances to understand how the wealth of median Black, Latino and White families have changed since the findings of its previous survey were released in 2013.

Expanding Educational Opportunity Through Savings

This brief discusses the benefits that Children's Savings Accounts (CSAs) bring to help more families save for their children's education. Recommendations to federal policies in the United States are made for the purpose of helping families to start saving early to build greater savings and impact.

Spurring Savings Innovations: Human Insight Methods for Savings Programs

This brief uses the experiences of participants in a service design process called the Savings Innovation Learning Cluster (SILC) to gather key insights into client perspectives and how it can be used to better program design. Four human insights research and design methods are explored—client interviews, client journey mapping, concept boards and prototyping—which can be used to develop more effective savings programs.

Fact File: Women Lack Sufficient Wealth to Achieve Economic Stability

Women own, on average, only 32 cents for every $1 owned by a man in America. Women of color have even less. Both the gender wage gap and the gender wealth gap need to be taken into account to address threats to women's economic security.

Rainbow Framework

The Rainbow Framework organizes different methods and processes that can be used in monitoring and evaluation. The range of tasks are organised into seven colour-coded clusters: Manage, Define, Frame, Describe, Understand Causes, Synthesise, and Report & Support Use. Users can use the framework to plan an evaluation that covers all necessary tasks or choose from an approach which contains a pre-packaged combination of task options.

Financial Empowerment for Newcomers: Evaluation insights from pilot project

This fact sheet provides insights from Prosper Canada's Financial Empowerment for Newcomers pilot project conducted with three newcomer-serving organizations, Saskatoon Open Door Society (SODS), AXIS Employment Services (AXIS), and North York Community House (NYCH), who implemented and integrated financial coaching into their existing services for newcomers. The project objectives were to provide newcomer-serving front-line staff with training and resources to enable them to accurately assess newcomers’ financial literacy and connect them to appropriate information and resources and to coach newcomers to achieve successful financial independence.

Financial Empowerment for Newcomers infographic

This infographic displays data gathered from interviewing 53 newcomer participants in three provinces (Saskatchewan, Ontario, and Newfoundland) between August and October 2017. Learn more about the stages of newcomer settlement, key money topics and experiences of newcomers, and three types of newcomer client personas.

Infographic: The Changing Characteristics of Canadian Jobs

This infographic released by Statistics Canada shows some of the ways the Canadian workforce has changed from 1981 to 2018. Some of these changes include industry, pension coverage, whether jobs are full-time and permanent, and whether they are unionized. These changes have also not been uniform for men and women.

stats can - changing characteristics of canadian jobs infographic

Infographic: New Data on Disability in Canada, 2017

This infographic released from Statistics Canada compiles some of the data collected from the 2017 Canadian Survey on Disability. 22% of Canadians had at least one disability, representing 6.2 million people.

2017 Bank On Data Pilot: Accessing Local Data

Bank On coalitions are locally-led partnerships between local public officials; city, state, and federal government agencies; financial institutions; and community organizations that work together to help improve the financial stability of unbanked and underbanked individuals and families in their communities. The CFE Fund’s Bank On national initiative builds on this grassroots movement, supporting local coalitions with strategic and financial support, as well as by liaising nationally with banking, regulatory, and nonprofit organization partners to expand banking access. This tool details the 2017 Bank On Data Pilot and includes instructions for accessing the local Bank On data at the city and zip code level.

Accessing the Canada Learning Bond: Meeting Identification and Income Eligibility Requirements

Not having a Social Insurance Number (SIN) and not filing taxes may represent challenges to access government programs and supports such as the Canada Education Savings Grant (CESG) and the Canada Learning Bond (CLB).

Limited data availability has prevented a full assessment of the extent of these access challenges. This study attempts to address this knowledge gap by analyzing overall differences in SIN possession and tax-filing uptake by family income, levels of parental education, family type and Indigenous identity of the child and age of children using the 2016 Census data augmented with tax-filing and Social Insurance Number possession indicator flags.

Does education pay? A comparison of earnings by level of education in Canada and its provinces and territories

This report examines the relationship between the earnings of Canadians in the labour market and their post-secondary education credentials. Findings are based upon information gathered from the 2016 Census on adults between the ages of 25 to 64 with different levels of education and working in different parts of the country.

Canadian Financial Diaries

The Canadian Financial Diaries Research Project is using the financial diaries methodology to understand the financial dynamics of vulnerable Canadians in a rapidly changing socio-economic context. This includes understanding the barriers and opportunities that people face in trying to improve their financial and overall well-being.

The website shares research insights and news about the project as the different phases of research are synthesized.

Service design done right

Resources

Handouts, slides, and time-stamps

Read the presentation slides for this webinar:

Prosper Canada: Webinar introduction / Improving the Benefits Screening Tool
Bridgeable: Introduction to Service Design

Bridgeable’s handouts for this webinar:
Key takeaways for Service Design

Prosper Canada’s handouts for this webinar:
Benefits Screening Tool Phase 2 report
Pathways to benefits
Client Journey Map for ODSP application
Practitioner Workflows

Time-stamps for the video recording:
3:14 – Agenda and introductions
5:51 – Audience polls
9:19 – All about service design (Speaker: Glenna Harris)
11:00 – Bridgeable: Introduction to service design (Speakers: Bonnie Tang and Minyan Wong)
35:00 – Benefits Screening tool design process (Speaker: Trisha Islam)
50:20 – Q&A

Money stories: Financial resilience among Aboriginal and Torres Strait Islander Australians

This report builds on previous work on financial resilience in Australia and represents the beginning of an exploration of the financial resilience of Aboriginal and Torres Strait Islander peoples. Overall, we found significant economic disparity between Indigenous and non-Indigenous Australians. This is not surprising, given the histories of land dispossession, stolen wages and the late entry of Indigenous Australians into free participation in the economy (it is only 50 years since the referendum to include Aboriginal and Torres Strait Islander peoples as members of the Australian population).

Specifically, we found:

Only one in ten Indigenous Australians are financially secure.
Fewer than two in five Indigenous people can access $2,000 for an emergency, compared with four in five in the broader Australian population.

Severe financial stress is present for half the Indigenous population, compared with one in ten in the broader Australian population. Read the report to find out more about the financial barriers faced by Indigenous people in Australia, and the sharing economy in which money as a commodity can both help and hurt financial resilience.

Backgrounder: Preliminary findings from Canada’s Financial Well-Being Survey

This backgrounder reports preliminary findings from a survey of financial well-being among Canadian adults.

Preliminary analysis of the survey data indicates that two behaviours are particularly important in supporting the financial well-being of Canadians. First, our analysis indicates that Canadians who practice active savings behaviour have higher levels of financial resilience as well as higher levels of overall financial well-being. In other words, regardless of the amount of money someone makes, regular efforts to save for unexpected expenses and other future priorities appears to be the key to feeling and being in control of personal finances.

Secondly, Canadians who often use credit to pay for daily expenses because they have run short of money have lower levels of financial well-being. While this behaviour is likely symptomatic of low levels of financial well-being, our analysis indicates that a person can substantially improve their financial resilience and financial well-being by implementing strategies to reduce the frequency of running out of money and of having to rely on credit to get by.

Webinar: SIN and Tax Filing Uptake in Canada

Short-term financial stability: A foundation for security and well-being

Short-term cushions are key to longer-term financial security and well-being.

This report shines a light on the central role that short-term financial stability plays in a person’s ability to reach broader financial security and upward economic mobility, a measurement of whether an individual moves up the economic ladder over one’s lifetime or across generations.

The insights presented in this report draw primarily on evidence provided by members of the Consumer Insights Collaborative (CIC), a group of nine leading nonprofits across the United States convened by the Aspen Institute Financial Security Program. These diverse organizations offer a window into the financial lives of the low- and moderate-income individuals they serve.

Accessing the Canada Learning Bond: Meeting Identification and Income Eligibility Requirements

Introduced in 1998, the Canadian Education Savings Program (CESP) was designed as an incentive to encourage education savings for the post-secondary education of a child. The program is centred on Registered Education Savings Plans (RESPs), where savings accumulate tax-free until withdrawn, to pay for full- or part-time postsecondary studies such as a trade school, CEGEP, college, or university, or in an apprenticeship program.

The CLB was introduced in 2004 specifically for children from low income families. CLB provides, without family contribution being required, eligible families with an initial RESP payment which may be followed by annual payments up until the child is aged 15 years old.

The objective of this paper is to assess the extent to which not tax-filing and not having a SIN for a child could pose a challenge to accessing the CLB and the CESG. This study will address the knowledge gap by analyzing overall differences in SIN and tax-filing uptake by family income, levels of parental education, family type and Indigenous identity of the child. The findings will help understand access issues related to the CLB but also to other programs with similar administrative conditions.

En francais: Accéder au Bon d’études canadien: l’atteinte des critères d’identification et d’éligibilité selon le revenu.

The Financial Health Check: Scalable Solutions for Financial Resilience

A large majority of American households live in a state of financial vulnerability. Across a range of incomes, people struggle to build savings, pay down debt, and manage irregular cash flows. Even modest savings cushions could help households take care of unexpected expenses or disruptions in income without relying on costly credit. But in practice, setting aside savings can be difficult.

Research from the field of behavioral science shows that light-touch interventions can help address these barriers. For example, changing default settings or bringing financial management to the forefront of everyday life have had powerful effects on savings activity. The Financial Health Check (FHC) draws on such insights to offer a new model of scalable support for achieving financial goals.

VITA: A step-by-step guide to increase your impact

In this report, The Common Cents Lab and MetLife Foundation share findings from the experiments we have run over the past several years with VITA providers to improve tax-related outcomes. We encourage you to consider implementing these ideas and engaging in additional conversations about how to use behavioral science to increase financial capability for all taxpayers.

The report outlines a series of interventions that exemplify
ways these best practices have been implemented in the field and
how to use behavioral science to further extend their impact. We’ve
organized these interventions into two categories:

Increasing uptake and retention in VITA, and
Increasing refund savings.

Habit Change: Literature Review

Habits are incredibly powerful. Good habits can make people highly successful, and bad habits can ruin people’s lives. Still, it is important to go beyond the anecdotal evidence of the many self-help books on habit, and to take stock of the scientific evidence.

This literature review discusses we discuss how habits are formed, how bad habits can be abandoned, how approach-avoidance training can help adopting good habits and abandoning bad habits, and, finally, how habits can be measured properly.

Do Tax-Time Savings Deposits Reduce Hardship Among Low-Income Filers? A Propensity Score Analysis

A lack of emergency savings renders low-income households vulnerable to material hardships resulting from unexpected expenses or loss of income. Having emergency savings helps these households respond to unexpected events, maintain consumption, and avoid high-cost credit products. Because many low-income households receive sizable federal tax refunds, tax time is an opportunity for these households to allocate a portion of refunds to savings. We hypothesized that low-income tax filers who deposit at least part of their tax refunds into a savings account will experience less material and health care hardship compared to non-depositors.

Six months after filing taxes, depositors have statistically significant better outcomes than non-depositors for five of six hardship outcomes. Findings affirm the importance of saving refunds at tax time as a way to lower the likelihood of experiencing various hardships. Findings concerning race suggest that Black households face greater hardship risks than White households, reflecting broader patterns of social inequality.

Debt and mental health: A statistical update

Financial problems can be a significant source of distress, putting pressure on people's mental health, particularly if they are treated insensitively by creditors. Some people in financial difficulty cut back on essentials, such as heating and eating, or social activities that support their well being, to try and balance their budget. In many cases this has a negative impact on people's mental health.

This policy note from draws on nationally representative data to update key statistics on the relationship between debt and mental health problems, and sets out implications for policymakers, service providers and essential services firms.

Tools and Ethics for Applied Behavioural Insights: The BASIC Toolkit

A better understanding of human behaviour can lead to better policies. If you are looking for a more data-driven and nuanced approach to policy making, then you should consider what actually drives the decisions and behaviours of citizens rather than relying on assumptions of how they should act.

You can start applying behavioural insights (BI) to policy now. No matter where you are in the policy cycle, policies can be improved with BI through a process that looks at Behaviours, Analysis, Strategies, Interventions, Change (BASIC). This allows you to get to the root of the policy problem, gather evidence on what works, show your support for government innovation, and ultimately improve policy outcomes.

This toolkit guides policy officials through these BASIC stages to start using an inductive and experimental approach for more effective policy making.

Debt and assets among senior Canadian families

Using data from the Survey of Financial Security (SFS), this article looks at changes in debt, assets and net worth among senior Canadian families over the period from 1999 to 2016. It also examines changes in the debt-to income ratio and the debt to-asset ratio of senior families with debt.

This study finds that the proportion of senior families with debt increased from 27% to 42% between 1999 and 2016.

More Than Just Taxes

Tax time financial capability services offered at Volunteer Income Tax Assistance (VITA) sites range from encouraging taxpayers to save a portion of their refund to free credit reviews, to referrals to financial coaching, and others in between.

This report from Prosperity Now summarizes research findings on VITA programs offering asset-building and financial capability services. Specifically, findings address barriers to be overcome, facilitating factors, and the opportunities for targeted outreach, tailored messages, and policy improvements to move the needle on Earned Income Tax Credit (EITC) take-up rates.

In sickness and in health: The association between health and household income

This study uses data from the Longitudinal and International Study of Adults (LISA) to analyze the association between health and household income.

Using data on both self-reported general health and self-report mental health, as well as self-reported labour-market outcomes and linked tax records, the association between spouse-pair labour-market income and health is further decomposed into an employment effect reflecting the association between health and the probability of employment, an hours worked effect reflecting the association between health and the number of hours worked, and a wage effect reflecting
the association between health and hourly wages.

Consumer Insights on Managing Spending

The CFPB conducted research on consumer challenges in tracking spending and keeping to a budget. The research found that consumers aspire to manage their spending but for many reasons, many consumers spend more than intended and sometimes have\ difficulty in staying within their budgets. In addition, we found that although most people would like to use budgets and plans, they often don’t use them to guide spending decisions in the moment.

Budgeting and tracking spending are often considered to be overwhelming or too much of a hassle, and even those consumers who have a budget generally do not benchmark their spending to their budget frequently or regularly.

Earnings Inequality and the Gender Pay Gap in Canada

This study from Statistics Canada explores how increases in top earnings and the representation of women among top earners affect the overall gender earnings gap in Canada. Results show that even though the representation of women in top earnings groups increased from 1978 to 2015, their continued under-representation in these groups accounted for a substantial and growing share of the gender gap in total annual earnings.

Infographic: Labour market outcomes for college and university graduates, 2010 to 2014

This infographic from Statistics Canada shows the labour market outcomes for college and university graduates between 2010 and 2014. It shows the median employment income achieved by graduates of different education levels, 2 years and 5 years post-graduation. Overall, it shows that people with higher levels of post-secondary education report higher employment income post-graduation.

Does State-Mandated Financial Education Affect High-Cost Borrowing?

Using pooled data from the 2012 and 2015 waves of the National Financial Capability Study (NFCS), this research finds that young adults who were required to take personal finance courses in high school were significantly less likely to borrow payday loans than their peers who were not. These effects do not significantly differ by race/ethnicity or gender, suggesting that financial education may be useful regardless of demographics.

Economic Well-being Across Generations of Young Canadians: Are Millenials Better or Worse Off?

This article in the Economic Insights series from Statistics Canada examines the economic well-being of millennials by comparing their household balance sheets to those of previous generations of young Canadians. Measured at the same point in their life course, millennials were relatively better off than young Gen-Xers in terms of net worth, but also had higher debt levels.

Higher values for principal residences and mortgage debt mainly explain these patterns. Financial outcomes varied considerably among millennial households. Home ownership, living in Toronto or Vancouver, and having a higher education were three factors associated with higher net worth.

Financial Expectations and Household Debt

This Economic Insights article quantifies the degree to which families who expect their financial situation to get better in the next two years have, all else equal, more debt than comparable families.

The study shows that even after a large set of socioeconomic characteristics is controlled for, families who expect their financial situation to improve in the near future have significantly more debt and generally higher debt-to-income ratios than other families.

The Who’s Hungry Report

The Who’s Hungry Report provides quantitative and qualitative data about the experience of hunger and poverty in Toronto. To create the reports, trained volunteers conduct face-to-face interviews with over 1,400 food bank clients at nearly 40 member agencies, collecting demographic data as well as information about the day-to-day experience of living with hunger.

Poverty Trends 2018 report

This annual report on poverty in Canada reports that a staggering 5.8 million people in Canada (or 16.8%) live in poverty. The report uses several low-income indicators, including the Low-Income Measure (LIM), the Census Family Low Income Measure (CFLIM) and the Market Basket Measure (MBM). Each measure of low income provides different information on poverty using different methodologies to calculate rates of poverty.

Debt and assets among senior Canadian families, 1999 to 2016

These results are from the new study "Debt and assets among senior Canadian families." released in April 2018. The study examines changes in debt, assets and net worth among Canadian families whose major income earner was 65 years of age or older.

In recent years, household debt has increased. The level of debt and value of assets are especially important for the financial security of seniors. Because income typically declines during the retirement years, seniors often need accumulated assets to finance their consumption, especially if they do not benefit from a private pension plan. Debt can also be particularly problematic for seniors as repayment can be more difficult on a reduced income.

The Economic Well-Being of Women in Canada

Economic well-being has both a present component and a future component. In the present, economic well-being is characterized by the ability of individuals and small groups, such as families or households, to consistently meet their basic needs, including food, clothing, housing, utilities, health care, transportation, education, and paid taxes. It is also characterized by the ability to make economic choices and feel a sense of security, satisfaction, and personal fulfillment with respect to finances and employment pursuits.

Using Statistics Canada data from a variety of sources, including the Survey of Labour and Income Dynamics, the Canadian Income Survey, the Survey of Financial Security, and the 2016 Census of Population, this chapter of Women in Canada examines women’s economic well-being in comparison with men’s and, where relevant, explores how it has evolved over the past 40 years. In addition to gender, age and family type (i.e., couple families with or without children; lone mothers and fathers; and single women and men without children) are important determinants of economic well-being. Hence, many of the analyses distinguish between women and men in different age groups and/or types of families.

Infographic: Canadian Payroll Association’s 2018 Survey of Employees

This infographic shows results from the 2018 Survey of Employees conducted by the Canadian Payroll Association. It shows some marginal improvements but also some concerns. 44% of Canadians are living paycheque to paycheque, 40% feel overwhelmed by debt, and 72% have saved only one quarter or less of what they feel they'll need to retire.

View full suite of news release and infographics from this survey, by province.

NPW 2018 Employee Research Survey

Working Canadians seem to be making some minor progress towards improving their financial health. But, while 66% report being in a better financial position than a year ago, their debt levels remain high, they chronically undersave for retirement, and put themselves at severe risk in the event of economic changes.

According to the Canadian Payroll Association’s tenth annual survey, 44% of working Canadians report it would be difficult to meet their financial obligations if their pay cheque was delayed by even a single week (down from the three-year average of 48%).

View full suite of news release and infographics from this survey, by province.

Pervasive and Profound: The Impact of Income Volatility on Canadians

In this video presentation Derek Burleton of TD Economics shares findings from the report 'Pervasive and Profound,' which examines income volatility trends in Canada. The survey found that nearly 40% of Canadians experience moderate to high income volatility.

This presentation was given at the Prosper Canada Policy Research Symposium on March 9, 2018.

Read the slide deck that accompanies this presentation.

View the full video playlist of all presentations from this symposium.

Policy and research symposium: Income volatility

Resources

Talking to our neighbours: America’s household balance sheets

Household Financial Stability and Income Volatility, Ray Boshara, Federal Reserve Bank of St. Louis
Income volatility: What banking data can tell us, if we ask, Fiona Greig, JP Morgan Chase Institute
Up Close and Personal: Findings from the U.S. Financial Diaries, Rob Levy, CFSI

The good, the bad, and the ugly: Canada’s household balance sheets

Canada’s household balance sheets, Andrew Heisz, Statistics Canada

Income volatility and its effects in Canada: What do we know?

Pervasive and Profound: The impact of income volatility on Canadians, Derek Burleton, TD Economics
Income and Expense Volatility Survey Results, Patrick Ens, Capital One
Neighbourhood Financial Health Index: Making the Invisible Visible, Katherine Scott, Canadian Council on Social Development

What gets inspected, gets respected: Do we have the data we need to tackle household financial instability?

Do we have the data we need to tackle household financial instability?, Catherine Van Rompaey, Statistics Canada

Emerging solutions

Income volatility: Strategies for helping families reduce or manage it, David S. Mitchell, Aspen Intitute
Building consumer financial health: The role of financial institutions and FinTech, Rob Levy, CFSI
Redesigning Social Policy for the 21st Century, Sunil Johal, Mowat Centre
Strengthening retirement security for low- and moderate-income workers, Johnathan Weisstub, Common Wealth

Take the stress out of tax filing for people on low incomes

Resources

Handouts, slides, and time-stamps

Read the presentation slides for this webinar

Handouts for this webinar:
Tax time insights research report – webinar handout (Prosper Canada)
Income tax checklist – webinar handout (The Working Centre)
Form for missing income information – webinar handout (The Working Centre)
Income tax return summary sheet – webinar handout (The Working Centre)
Host checklist for tax clinics – webinar handout (The Working Centre)
Forms for rental information – webinar handout (The Working Centre)
Referral to FEPS – webinar handout (The Working Centre)

Time-stamps for the video-recording:
3:10 – Introductions and Agenda
6:32 – Audience polls
10:52 – Tax time insights: Experiences of people living on low incomes (Speaker: Nirupa Varatharasan)
26:00 – The Working Centre tax clinic experiences (Speaker: Jen Smerdon)

Research symposium: Overcoming barriers to tax filing for people with low incomes

Resources

Barriers to tax filing experienced by people with low incomes

Income tax filing and benefits take-up: Challenges and opportunities for Canadians living on low income, Uttam Bajwa, University of Toronto
Tax time insights, Nirupa Varatharasan, Prosper Canada
“Stories from the field”: Contextualizing the barriers Indigenous People face, Erin Jeffery, Canada Revenue Agency (CRA)

Closing the tax-filing gap: Challenges and opportunities

The Community Volunteer Income Tax Program, Nancy McKenna, CVITP, Canada Revenue Agency
Supporting organizations in the CVITP, Aaron Kozak, Employment and Social Development Canada, and Melissa Valencia, Canada Revenue Agency
A Realist analysis of nonprofit tax filing services, Kevin Schachter, University of Manitoba and SEED Winnipeg

National and regional strategies to boost tax filing

The Community Volunteer Income Income Tax Program, Nancy McKenna, Canada Revenue Agency
GetYourBenefits! Diagnose and Treat Poverty, Dr. Noralou Roos, Manitoba Centre for Health Policy
Get your piece of the money pie, Althea Arsenault, New Brunswick Economic and Social Inclusion Corporation

Innovations in tax filing assistance

Scaling tax filing assistance, John Silver, Community Financial Counselling Service (CFCS)
Virtual Tax Filing Pilot, Radya Cherkaoui, Intuit Canada, and Steve Vanderherberg, Woodgreen Community Services
Innovative use of technology for VITA, German Tejeda,

A Realist Analysis of Nonprofit Tax Filing Services

In this presentation, Kevin Schachter, Graduate Student at University of Manitoba and Information Manager at SEED Winnipeg, presents a realist analysis of nonprofit tax filing services.

This presentation is from the session 'Closing the tax-filing gap: Challenges and opportunities', at the tax research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.

View all presentations from this event here.

Supporting Organizations in the CVITP

In this presentation, Aaron Kozak, ESDC and Melissa Valencia, CRA, present findings from their research on the Community Volunteer Income Tax Program (CVITP). This includes recommendations for structural changes to the program, review of CVITP training, changes to registration, and more.

This presentation is from the session 'Closing the tax-filing gap: Challenges and opportunities', at the tax research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.

View all presentations from this event here.

Tax time insights: Experiences of people living on low income in Canada

In this presentation, Nirupa Varatharasan, Research & Evaluation Officer with Prosper Canada, explains the research methods and insights gathered in the report 'Tax time insights: Experiences of people living on low income in Canada.'

This includes demographic information, the type of tax filing resources accessed by this population, and insights on the types of challenges and opportunities that result from their tax filing processes.

This presentation is from the session 'Barriers to tax filing experienced by people with low incomes', at the research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.

View all presentations from this event here.

Income tax filing and benefits take-up: Challenges and opportunities for Canadians living on low incomes

In this presentation, Uttam Bajwa, Global Health and Research Associate with the Dalla Lana School of Public Health, University of Toronto, reports on tax filing challenges and opportunities for Canadians living on low incomes. This includes the challenges of not knowing what to do, fear and mistrust, and challenges accessing supports.

This presentation is based on the research conducted for the Prosper Canada report 'Tax time insights: Experiences of people living on low incomes in Canada'.

This presentation is from the session 'Barriers to tax filing experienced by people with low incomes', at the research symposium hosted by Prosper Canada and Intuit, February 7, 2019, in Ottawa.

View all presentations from this event here.

Tax time insights: Experiences of people living on low income in Canada

English

Download in English

Tax time insights: Experiences of people living on low incomes in Canada

French

Download in French

Données sur la période des impôts: Expériences vécues par des personnes à faible revenu au Canada

The Perils of Living Paycheque to Paycheque

This report, 'The Perils of Living Paycheque to Paycheque: The relationship between income volatility and financial insecurity', examines the relationship between income instability and broader measures of financial well-being.

This study makes use of a unique dataset that collected self-reported month-to-month volatility in household income, measures of capability, financial knowledge and psychological variables.

One in three adult Canadians reported at least some volatility in their monthly incomes, with six per cent reporting that the source and amount were both uncertain. Income volatility is present across a wide swath of the survey respondents, regardless of gender, family status, region of the country, education level and even income sources. Income volatility is correlated with lower financial knowledge, lower financial capability, and stronger beliefs that financial outcomes are up to fate and outside of personal control.

Better Borrowing: How State-Mandated Financial Education Drives College Financing Behaviour

As student loan reform continues to dominate national discourse, a NEFE-funded study shows that financial education in states with state-mandated personal finance graduation requirements causes students to make better decisions about how to pay for college. It increases applications for aid, federal aid taken, and grants — all while decreasing credit card balances. Put simply, financial education makes better borrowers.

This study examines positive effects of state-mandated financial education graduation requirements. As of 2017, 25 states have implemented mandates for personal finance education prior to graduation.

Cross Canada Check-up: Provincial/territorial findings from Canada’s Neighbourhood Financial Health Index

Canada ranks consistently as one of the best places to live in the world and one of the wealthiest. When it comes to looking at the financial health of Canadian households, however, we are often forced to rely on incomplete measures, like income alone, or aggregate national statistics that tell us little about the distribution of financial health and vulnerability in our neighbourhoods, communities or provinces/territories.

The purpose of this report is to examine the financial heath and vulnerability of Canadian households in different provinces and territories using a new composite index of household financial health, the Neighbourhood Financial Health Index or NFHI. The NFHI has been designed to shine a light on the dynamics underlying these national trends, taking a closer look at what is happening at the provincial/territorial, community and neighbourhood levels.

Update July 22, 2022: Please note that the Neighbourhood Financial Health Index is no longer available

Financial Literacy of Indigenous Secondary Students in the Atlantic Provinces

Research conducted by agencies such as AFOA, Native Women’s Association of Canada, and various other Canadian entities, has identified the need for improved financial literacy education in Indigenous communities, particularly among youth and Elders. Such research reports are often equipped with a list of recommendations for improving and addressing the gaps in education around financial literacy.

In the spirit of building upon this research into financial literacy and Indigenous peoples, the Purdy Crawford Chair in Aboriginal Business Studies (PCC) proposed a project focused on Atlantic Canada’s 14-18 year old Indigenous population and their levels of financial literacy.

The results reveal that the majority of respondents would like to learn more about money. As well, they affirm that face-to-face learning from family members and in classroom settings remain the preferred way to learn about financial issues. Finally, based on the literature review, the environmental scan, survey data, and feedback from the community consultation process, a web application titled Seven Generations Financial Literacy was developed and is located at www.sevengenerationsfinancial.com.

Increasing Take-Up of the Canada Learning Bond

The Canada Learning Bond (CLB) is an educational savings incentive that provides children from low income families born in 2004 or later with financial support for post-secondary education. Personal contributions are not required to receive the CLB, however take-up remains low among the eligible population.

The Impact and Innovation Unit (IIU), in collaboration with the Learning Branch and the Innovation Lab at Employment and Social Development Canada (ESDC) conducted a randomized controlled trial to test the effectiveness of behavioural insights (BI) in correspondence sent to primary caregivers of children eligible for the CLB.

This trial demonstrates the effectiveness of BI interventions tailored to the particular behavioural barriers that affect specific populations in increasing take-up of programs like the CLB. If scaled across the eligible population, the best performing letter would result in thousands more children receiving this education savings incentive on an annual basis.

Supporting Employee Financial Stability: How Philanthropy Catalyzes Workplace Financial Coaching Programs

More than half of all employees in the United States report that they are
financially stressed, and nearly one in three employees reports being distracted by personal financial issues while at work. This financial stress impacts individuals’ health, relationships, productivity, and time away from work.

This report describes different workplace models, the common characteristics and challenges of programs, and provides recommendations for funders who want to invest in workplace approaches to help workers achieve financial stability.

Boosting the Earned Income Tax Credit for Singles

By providing a refundable credit at tax time, the Earned Income Tax Credit (EITC) is widely viewed as a successful public policy that is both antipoverty and pro-work. But most of its benefits have gone to workers with children.

Paycheck Plus is a test of a more generous credit for low-income workers without dependent children. The program, which provides a bonus of up to $2,000 at tax time, is being evaluated using a randomized controlled trial in New York City and Atlanta. This report presents findings through three years from New York, where over 6,000 low-income single adults without dependent children enrolled in the study in late 2013.

The findings are consistent with other research on the federal EITC, indicating that an effective work-based safety net program can increase incomes for vulnerable and low-income individuals and families while encouraging and rewarding work.

High-Cost Alternative Financial Services: The Customer Experience

In early 2017 Momentum reached out to over 50 community members and participants to better understand local experiences with high-cost alternative financial services. In addition to connecting with individuals through interviews, Momentum hosted community consultations in partnership with Poverty Talks! and Sunrise Community Link Resource Centre. The following document summarizes what we learned from these conversations and the loan contracts that borrowers shared with us. It also identifies several themes that emerged from these discussions.

The Omega Foundation and the SmartSAVER Program, Lessons in Taking Social Innovations to Scale

This case study is about the Omega Foundation’s SmartSAVER program. It has effectively elevated the Canada Learning Bond (a post-secondary education savings program for low income families) from a struggling idea to a fully-fledged and well-utilized national resource. In so doing, Omega and SmartSAVER have created new pathways out of poverty for thousands of Canadians.

This story gives us significant insight into the process of bringing an innovative idea to life. It offers important observations about the barriers to launching and scaling innovative ideas. It also offers insights into the solutions that can overcome these barriers.

Measuring Financial Capability and Well-Being in Financial Coaching Programs

This brief describes the data collected and lessons gleaned from the Financial Coaching Impact & Evaluation Fellowship, which took place over the course of 10 months in 2017. Ultimately, this brief argues that the Financial Well-Being Scale and the Financial Capability Scale are promising tools for financial capability programs seeking to understand the impact of their programs.

Child Welfare and Youth Homelessness in Canada: A Proposal for Action

Without a Home, conducted by the Canadian Observatory on Homelessness in partnership with A Way Home Canada, surveyed 1,103 youth experiencing homelessness across Canada. Youth in 42 different communities and nine of the 10 Canadian provinces, as well as Nunavut Territory, completed the self-report survey. The results provide the first national picture of youth homelessness in Canada.

Responses to and Repercussions from Income Volatility in Low- and Moderate-Income Households: Results from a National Survey

This is the second in a series of briefs produced by a partnership between the Aspen Institute’s Expanding Prosperity Impact Collaborative (EPIC), Washington University’s Center for Social Development (CSD), and the Intuit Tax and Financial Center. The first brief highlighted new data on the prevalence of income and expense volatility in low- and moderate-income households. This brief will focus on the potential consequences of volatility and how it relates to financial behavior.

How Improved Training Strategies can Benefit Taxpayers Using VITA Programs

Many volunteer income tax assistance (VITA) sites experience inaccuracy in the taxes prepared according to audits conducted by the treasury inspector general for tax administration (TIGTA). Effective training strategies may influence the accuracy rates of tax returns prepared at VITA sites. Following the conceptual framework of the human capital theory, this multiple case study described the training strategies used by 4 VITA site coordinators in northwest Indiana. Emergent themes included multiple training strategies, mostly dependent on the size of the VITA site; quality reviews and their critical role in ensuring the accuracy of taxes prepared at VITA sites; and annual certification requirements to help verify volunteers’ understanding of tax law. Positive social change might occur when qualifying taxpayers gain access to the tax knowledge and expertise of volunteer tax preparers, resulting in more confidence in their tax situations. Under-served individuals should receive the tax credits and deductions to which they are entitled through accurate tax preparation.

High cost lending in Canada

Insights to impact: Behavioural science

Income volatility in Canada

Do States Benefit From Restricting Safety-Net Eligibility Based on Wealth?

This brief examines the findings of three studies—one from The Pew Charitable Trusts and two commissioned by Pew with support from the W.K. Kellogg Foundation—that looked at the effect of asset limits on family finances and state and program costs and obligations.