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Before you start investing, it is important to consider your budget and financial goals, and how much risk you are comfortable taking on. Like many things in life, investing comes with its own share of risks and rewards. You can do this on your own or with the help of an advisor.
Banks take fraud very seriously and have highly sophisticated security systems and teams of experts to protect you from financial fraud. As a banking customer, there are also simple steps you can take to recognize cyber crime and protect your personal information and your money. Educating yourself, your family and your employees about cyber safety can seem overwhelming, but it doesn’t have to be that complicated and the CBA has developed a learning path to help.
This collection of financial empowerment tools and resources is intended to support both Indigenous and non-Indigenous organizations working to build financial wellness in First Nation communities. It was created as part of the Financial Wellness in First Nations project (2021-2023) where community organizations in Winnipeg and Sudbury are partnering with Prosper Canada and AFOA Canada to adapt and develop approaches to building financial wellness in First Nation communities. This toolkit (see below) has been compiled by Prosper Canada, with support from: Community Financial Counselling Services (CFCS), Sudbury Community Service Centre, This toolkit has been made possible by IG Wealth Management. Updates: Register for a Webinar on benefits and credits for Indigenous peoples hosted by the CRA on March 29, 2023.
Financial education
*Resource is not specific to Indigenous communities
Money Management:
Dollars and Sense Program– AFOA Canada
Financial workshops for youth
Managing your money – Prosper Canada
Worksheets to set and work towards money goals
Financial literacy for Indigenous Peoples – RBC
A two-hour course on financial basics
Money Matters for Indigenous Peoples – ABC Literacy
Money Matters workbooks
Money moccasins – Momentum
Workshops for Indigenous peoples on assets, budgets, banking, credit and consumerism.
Money stories– SEED Winnipeg
Customized money management training program for Indigenous youth
Empower U– Esquao Institute for the Advancement of Aboriginal Women
Financial literacy program
The Game Plan – Indigenous Story Studio
Comic book on financial literacy (paid resource)
Financial Education Online*– Credit Counselling Society
Short online courses
Dollars and Sense* – Texas A&M (USA)
Online simulation for Middle and High School Students
Simple budget template* – Prosper Canada
Student budget worksheet* – FCAC
Gift planning worksheet*- Sudbury Community Service Centre
Budget planner* – Government of Canada
Debt/Credit:
Credit– AFOA Canada
A Money Smarts podcast on how to build and keep credit in good shape
Proper use of credit* – Sudbury Community Service Centre
Tips on how to build good strong credit
Collection Agencies and You*- Sudbury Community Service Centre
Tips on your rights if contacted by a collection agency
Credit report request form* – Sudbury Community Service Centre
Equifax and TransUnion request forms
Credit report sample*– FCAC
Dangers of credit* – Sudbury Community Service Centre
The dangers of the different forms of credit available
Payday loans and you* – Sudbury Community Service Centre
Understanding how pay day loans work
Debt consolidation calculator * – Ontario Securities Commission
Combine multiple debts into one and calculate how soon you could be debt free
The 4 cornerstones of debt reduction strategies & budgeting* – Credit Counselling Society
Retirement:
Low-income retirement planning* Open Policy
A background paper on maximizing GIS
Taxes and benefits
*Resource is not specific to Indigenous communities
**Tax and benefits information changes on a regular basis, we encourage you to check the CRA website for up to date information.
Tax filing:
Roundtable on Income Tax Filing Supports in First Nation communities and Indigenous organizations (presentation) – Prosper Canada & AFOA Canada
Insights on planning free tax clinics in Indigenous communities – Prosper Canada
Podcast: Host a Free Tax Clinic – AFOA Canada
How to host a tax clinic (manual) – AFOA Canada
Tax packages*– CRA
Indigenous income tax issues– CRA
COVID-19 benefits, your return and repayments– CRA
Get free tax help– CRA
Benefits:
Benefits wayfinder*– Prosper Canada
Canada Learning Bond* – MySmartFUTURE, AFOA Canada
Canada Learning Bond*– Government of Canada
Podcast: Tax filing and accessing financial benefits – AFOA Canada
Webinar for Indigenous peoples: Get your benefits and credits – CRA
Canada Dental Benefit – CRA
One-time top-up to the Canada Housing Benefit– CRA
Working from home: Income tax exemption – CRA
Simplified northern residents travel deduction– CRA
Benefits and credits: Information for Indigenous peoples– CRA
Taxes and benefits:
Taxes and benefits for Indigenous peoples – CRA
Let us help you get your benefits! – CRA
Factsheet: Indigenous peoples – CRA (available in 16 languages)
Relevant reading & viewing
*Resource is not specific to Indigenous communities
Money Smarts -AFOA Canada
podcast series
The shared path- First Nations Financial Wellness– Prosper Canada & AFOA Canada
Financial empowerment: Personal finance for Indigenous and non-Indigenous People – Bettina Schneider
Adaptation of openly licensed textbook Person Finance v 1.0 by Saylor Academy
Financial health & wealth: an initiative by the Native Women’s Association of Canada
Access to ID:
Access to Identification for Low-Income Manitobans* – Canadian Centre for Policy Alternatives, MB
Research on what can be done to address challenges around ID
Eyeing the ID: Bio-metric Banking for Saint John* – NB Social Pediatrics and the Saint John Community Loan Fund
Identifies access to identification, as well as stringent identification requirements as the most prevalent barriers to receiving services
There are also simple steps you can take to recognize cyber threats and protect yourself. With a cyber hygiene checklist and tips on how to spot common scams, the CBA’s Cyber Security Toolkit can help you protect against online financial fraud.
The National Disability Institute's Financial Wellness Toolkit is full of free resources for disability service providers, nonprofits, financial professionals and municipalities, including Financial Education Handouts and Quick Reference Guides. This infographic highlights income, banking and credit inequality based on disability, race and ethnicity.
With a little preparation, talking about financial matters can help build trust, deepen connections, relieve stress and lead to greater peace of mind. Yet for many people, these conversations can be difficult. In some families, money is just not something you talk about. The same applies to wills, inheritances, senior living, end-of-life care and many more topics that matter most to seniors. Let's Talk About Money: Seniors' Edition -- wants to help you change that. There are tips to help parents talk with adult children and tips for adult children to have meaningful money conversations their parents. The most important thing is to have these conversations early, before there’s a crisis. So let's start talking.Open, honest conversations about money are one of the keys to building a healthy relationship with your family, across the generations.
Whether you’re a first-time investor, thinking of saving for your education, or planning for your retirement, FAIR Canada's investing basics may help you on your investing journey.
Financial empowerment (FE) is an approach to poverty reduction that focuses on improving the financial security of people living on low income. Evidence shows that embedding FE interventions into municipal welfare, employment, housing, shelter and health services can significantly boost service outcomes and support the life stabilization framework. If you are a manager or frontline staff working in municipal services and starting your FE journey, this toolkit can help you to begin embedding FE supports into your existing programs. Prosperity Gateways: Cities for financial empowerment is an initiative at Prosper Canada which aims to reduce poverty by building financial help into municipal services used by residents with low incomes. This toolkit has been made possible by the Government of Ontario, JP Morgan Chase and the Maytree Foundation. Prosper Canada is grateful to our financial empowerment community partners and Ontario Works offices for their collaboration in this effort. We also recognize related pioneering work by US-based Prosperity Now and the CFE Fund. Worksheet resources in this toolkit are available as fillable PDFs. Please open with Adobe Acrobat Reader for full functionality.
The Consumer Finance Protection Bureau has developed resources to help multilingual communities and newcomers in a selection of languages. The translated financial terms are available in Chinese, Spanish, Vietnamese, Korean and Tagalog. This website has many other multi-lingual resources, covering a range of topics from opening a bank account, money transfers, money management, debt collection and many others. Some terms are US based but most are universal.
Good financial planning starts with knowing what you spend. Try out this budget worksheet, prepared by the Ontario Securities Commission, to see the difference in your costs before you retire and after you stop working.
In 2021, losses reported to the Canadian Anti-Fraud Centre reached an all time high of 379 million with Canadian losses accounting for 275 million of this. Fraud Prevention Month is a campaign held each March to inform and educate the public on protecting yourself from being a victim of fraud. This year's theme is impersonation, and focuses on scams where fraudsters will claim to be government official, critical infrastructure companies, and even law enforcement officials. This collection of fraud prevention toolkits is available in English and French. In English: En Français:
The Canada Education Savings Program (CESP) recently developed a Toolkit for Public Primary Caregivers to help child welfare organizations open Registered Education Savings Plans (RESPs) and access the Canada Learning Bond (CLB) for children in care.
Most children in care automatically qualify for the CLB, but too many of them are missing out on the CLB. As public primary caregivers in receipt of the Children’s Special Allowance, most child welfare organizations can open RESPs and request the CLB for children in their care.
The Toolkit explains the process for accessing federal education savings incentives from the perspective of a public primary caregiver. It explains how to get Social Insurance Numbers for children in care, how to open and manage an RESP, what to do with the account when a child is adopted or ages out of care, and how to access the money when the youth enrols in post-secondary education. It also includes an infographic for quick reference.
Le Programme canadien pour l'épargne-études (PCEE) a récemment élaboré une Trousse d’outils pour les responsables publics pour aider les organismes de protection de l'enfance à ouvrir des régimes enregistrés d'épargne-études (REEE) et à accéder au Bon d'études canadien (BEC) pour les enfants pris en charge.
La plupart des enfants pris en charge sont automatiquement admissibles au BEC, mais trop d'entre eux ne bénéficient pas du BEC. En tant que responsables publics recevant l'allocation spéciale pour enfants, la plupart des organismes de protection de l'enfance peuvent ouvrir des REEE et demander le BEC pour les enfants dont ils ont la charge.
EDSC_EnfantsPrisEnCharge_REEETroussedoutils.pdf explique le processus d'accès aux incitatifs fédéraux à l'épargne-études du point de vue d'un responsable public. Elle explique comment obtenir un numéro d'assurance sociale pour les enfants pris en charge, comment ouvrir et gérer un REEE, ce qu'il faut faire avec le compte lorsque l'enfant est adopté ou cesse d'être pris en charge, et comment accéder à l'argent lorsque le jeune s'inscrit à des études postsecondaires. Il comprend également une infographie pour une consultation rapide.
Global Learning Partners (GLP) helps individuals and organizations to learn by providing practical expertise in learning assessment, design, facilitation and evaluation. Their connecting virtually toolkit covers a variety of topics to learn, teach and connect in a virtual world. The resources include ways to engage the whole person, hosting online meetings that work, teaching online and managing work, staff and kids at home.
The P4P Planning Network was launched by Partners for Planning to support relatives, friends, or caregivers of a person with a disability with planning resources and tools. Resources on relationship building, school transitions, community involvement, financial objectives and more are shared and continuously updated on the website. Their Early Planning Toolkit includes an action guide, a checklist to help identify ways to build an everyday childhood while planning for the future and webcasts.
A toolkit for parents/caregivers with a child with a disability ages 2 to 10, containing:
Financial educators are particularly aware of the prevalence of these types of financial arrangements – otherwise known as family financial exchanges (FFEs). To support practitioners helping clients through these often sensitive conversations about these arrangements, the Consumer Financial Protection Bureau released the Friends and Family Exchanges Toolkit , a four-part guide for coaching clients in asking for financial help or changing an existing agreement due to their own financial hardship.
In June, we commemorate National Indigenous History Month 2021 to recognize the history, heritage and diversity of First Nations, Inuit and Métis peoples in Canada. The Crow-Indigenous Relations and Northern Affairs Canada website contains resources on Indigenous history, promotional and educational materials, and information on how the Government of Canada is responding to the Truth and Reconciliation Commission's Calls to Action.
The Guaranteed Income Community of Practice (GICP) convenes guaranteed income stakeholders, including policy experts, researchers, community and program leaders, funders, and elected officials to learn and collaborate on guaranteed income pilots, programs and policy. The GICP website includes resources on:
These resources from the Ontario Securities Commission are oriented towards planning for retirement. Resources include tips on insurance planning, government benefits, RRSP calculator, and more.
Resources to provide consumers up-to-date information to protect and manage their finances during the coronavirus pandemic. Resources include: And resources for specific audiences, including:
The National Housing Strategy is a 10-year, $70+ billion plan creating a new generation of housing in Canada giving more Canadians a place to call home.
The Get It Back Campaign helps eligible workers in the United States claim tax credits and use free tax filing assistance to maximize tax time. A project of the Center on Budget and Policy Priorities, the Campaign partners with community organizations, businesses, government agencies, and financial institutions to conduct outreach nationally. For 30 years, these partnerships have connected lower and moderate-income workers to tax benefits like the Earned Income Tax Credit (EITC), the Child Tax Credit (CTC), and Volunteer Income Tax Assistance (VITA). Their website contain a variety of outreach materials that can be adapted for your organization, including:
Program strategies grounded in an understanding of your community can increase the likelihood of engagement and follow-through. The following resources are intended to support VITA programs with implementation strategies at key program stages, like outreach and intake, and offer examples of how other virtual VITA programs have addressed critical challenges.
These calls, featuring guest practitioners, cover a variety of topics most pressing to the financial coaching field, provide useful tips and resources and serve as a peer-learning platform. Topics include:
A Racial Equity Impact Assessment (REIA) is a systematic examination of how different racial and ethnic groups will likely be affected by a proposed action or decision. REIAs are used to minimize unanticipated adverse consequences in a variety of contexts, including the analysis of proposed policies, institutional practices, programs, plans and budgetary decisions. The REIA can be a vital tool for preventing institutional racism and for identifying new options to remedy long-standing inequities.
Collection of money management resources, including how create effective budgets, realistic spending plans, deal with your debts, save more money, build a stronger credit rating, and prepare for retirement.
This toolkit has been created to support the Virtual Self Filing tax filing model piloted in 2020 by community agencies in Ontario. In this model, individuals file their own tax return but receive support from community agency staff or volunteers to do so. This resource was made possible through funding from Intuit Financial Freedom Foundation and Intuit Canada. We are grateful to Woodgreen Community Services and EBO Financial Education Centre for their contributions to this resource. If you are interested in adopting the Virtual Self Filing tax filing model in your own agency using the TurboTax for Tax Clinics software, please contact Ana Fremont (Program Delivery & Integration Manager) at [email protected]
Virtual self-filing model
This section contains resources that describe the flow of the virtual self-file model (two options), and examples of scripts and documents that may be used to support the process. These may be customized for your own agency.
Guide to the virtual self-file model of tax filing
Virtual self-file overview (Journey map)
Sample script: Recruiting clients for the virtual self-file project (Used in 2020)
Email templates (Independent filing method)
Booking confirmation email sample (Two-step method)
Sample introduction scripts (Woodgreen)
Sample disclaimer statement
Sample client intake form (Woodgreen)
Document and income eligibility check
Sample document check form (Woodgreen)
Virtual review of tax return: Quick tips
Additional support resources
This section contains additional resources to support at tax time. Be sure to also review our Tax filing toolkit and Financial Coaching toolkit for other relevant resources.
Sample client profiles (Woodgreen)
Common tax deductions
Common sources of income and their tax slips
Notice of Assessment – how to read it
A guide comprised of 12 fact sheets for consumers to learn more about credit, grouped into the following topics: general information, warnings, credit products, and comparison tables. (Please note this is a French-language resource.)
Families Canada is the national association of Family Support Centres. With a network of 500+ member agencies and thousands of frontline family service workers across Canada, they committed to providing leadership and support in the campaign for Canada’s children. Families Canada has compiled resources for service providers to support families during COVID-19.
For the 10th anniversary of Financial Literacy Month in Canada, Financial Consumer Agency of Canada (FCAC) has released resources to help Canadians learn how to manage their finances in challenging times. Resources include the following topics:
National Disability Institute (NDI)'s Financial Resilience Center offers resources and assistance to help those with disabilities and chronic health conditions navigate financially through the COVID-19 crisis. Resource topics include:
The Global Financial Literacy Excellence Center (GFLEC) focuses on financial literacy research, policy, and solutions. This toolkit contains suggestions and resources for managing personal finances and protection against the financial emergencies caused by COVID-19.
The Organisation for Economic Co-operation and Development (OECD) is an international organisation establishes evidence-based international standards and finding solutions to a range of social, economic and environmental challenges. The OECD/INFE Toolkit includes a financial literacy questionnaire that captures the financial literacy of diverse populations, first piloted in 2010. In 2015/16 around 40 countries and economies participated in an international survey of adult financial literacy competencies; using data collected using this toolkit. The OECD/INFE financial literacy and financial inclusion measurement toolkit incorporates:
CPA Canada has put together resources to help manage your finances and provide you with the tools you need during this crisis – and beyond.
Credit Canada has pulled together financial information from trusted sources and released original content to help Canadians manage their finances during COVID-19.
The Common Foundations are a minimum standard for how to do impact measurement without prescribing a particular tool or approach. This can help to overcome a widespread challenge of grantmakers, donors, lenders and investors imposing impact measurement approaches on the social purpose organizations that they give money to. They do this for assurances that the impact measurement is of a sufficient quality and comparability. The Common Foundations solves part of this problem. Funders can require social purpose organizations to demonstrate that the are doing all five essential practices while leaving the social purpose organization to choose which tools and approaches to use. In addition to the quick guide, videos, key documents, and a self-assessment are provided as tools to meet the standard of impact measurement in Canada.
The Institute for Gender and the Economy (GATE) at the Rotman School of Management promotes an understanding of gender inequalities and how they can be remedied – by people of all genders – in the world of business and, more broadly, in the economy. Resources including research brief, videos and articles are presented on COVID-19 and inequality, the gender wage gap, parental leave and more.
Human insights are used when designing programs and improving services through understanding clients’ hidden preferences, environment factors and behaviors. The Human Insights Tools from Prosperity Now are intended to take you through the process of discovering opportunities for innovation from clients’ point of view, designing solutions to meet those needs, and testing your ideas to ensure they bring about the needed change. Tools and resources are presented for each of the discover, design, and test phases.
Disability Alliance BC supports people in British Columbia with disabilities through direct services, community partnerships, advocacy, research and publications. Their website provides information on disability benefits including the Disability Tax Credit (DTC), CPP Disability, Registered Disability Savings Plans (RDSP) and more.
The Plan Institute Learning Centre presents workshops, webinars, publications and other resources for individuals and/or families of a person with a disability, support-care workers, and organizations.
America Saves, a campaign managed by the nonprofit Consumer Federation of America, motivates, encourages, and supports low- to moderate-income households to save money, reduce debt, and build wealth. Information and tips for setting a savings goal, making a savings plan, how to save automatically, and other tools and resources are included.
Global Learning Partners (GLP) helps individuals and organizations to learn by providing practical expertise in learning assessment, design, facilitation and evaluation. Their shareable resources cover a variety of topics in learning, taking a learning-centered approach, including: Learning Design, Needs Assessment, Facilitation, Evaluation, and others.
This resource is temporarily unavailable. Check back soon for access to this resource.
Scammers are taking advantage of the coronavirus (COVID-19) pandemic to con people into giving up their money. Though the reason behind their fraud is new, their tactics are familiar. It can be even harder to prevent scams right now because people 62 and older aren’t interacting with as many friends, neighbors, and senior service providers due to efforts to slow the spread of disease. This blog post presents consumer protection toolkit resources produced by Consumer Financial Protection Bureau in addition to tips for consumers regarding COVID-19 related scams.
The ability to build assets allows an individual or family to meet long-term financial goals and create economic stability for the future. This toolkit contains resources on goal setting, action planning and information on financial products and government supports that can help with building long-term savings. We are grateful to Family Services Greater Vancouver in British Columbia for their content consultation support. Worksheet resources in this toolkit are available as fillable PDFs. Please open with Adobe Acrobat Reader for full functionality. Updated December 19, 2022: Making it easier to save Updated August 2, 2022: Resources - asset building Updated July 5, 2021: Employment and Social Development Canada resources for the Canada Learning Bond
The House of Commons Finance Committee recently released its call for pre-budget consultation briefs as the government considers its policy priorities for the 2021 federal budget. This toolkit created by Imagine Canada provides information on the reasons to submit a pre-budget consultation brief as well as tips on how to do so.
The Prosperity Now Scorecard is a comprehensive resource featuring data on family financial health and policy recommendations to help put all U.S. households on a path to prosperity. The Scorecard equips advocates, policymakers and practitioners with national, state, and local data to jump-start a conversation about solutions and policies that put households on stronger financial footing across five issue areas: Financial Assets & Income, Businesses & Jobs, Homeownership & Housing, Health Care and Education.
The Pandemic Response and Recovery Toolkit is intended to assist System Leaders plan and navigate the next steps in their community’s response and recovery as it pertains to people experiencing homelessness and people supported in housing programs. The Toolkit outlines phases and action steps – many that have yet to be mobilized - to help with planning, implementation and evaluation of pandemic response and recovery activities in communities. Furthermore, it contains a compendium of resources to help System Leaders along the way. This could be a time of doom and gloom. But there is a silver lining. With innovation and the courage to capitalize on emerging opportunities, the homelessness response and housing support system may emerge from this situation stronger and better than before the pandemic hit. It is possible that we can achieve Recovery for All.
This booklet contains information on retirement planning on a low income. Topics include four things to think about for low income retirement planning, a background paper on maximizing the Guaranteed Income Supplement (GIS), and determining Old Age Security (OAS) and GIS eligibility for people who come to Canada as adults.
Benefits and credits provide income and financial support for many individuals. This toolkit contains information on common tax credits and benefits, benefits for specific populations, and practitioner resources including case studies and information on identification documentation for accessing benefits. We are grateful to West Neighbourhood House in Toronto, Ontario for their contribution in the development of the practitioner resources in this toolkit and to Momentum in Calgary, Alberta for their content consultation support. Worksheet resources in this toolkit are available as fillable PDFs. Please open with Adobe Acrobat Reader for full functionality. Prosper Canada launched the Benefits wayfinder on January 19, 2022. Latest update on April 8, 2022: The toolkit is now available in French.
This toolkit contains resources and information which may offer support to organizations, agencies, or frontline staff supporting individuals, during a challenging time. This toolkit was developed in response to the coronavirus COVID-19 pandemic and more resources will be added as they become available. If you have a resource or would like to submit tips to be included in a future addition, please write to: [email protected]. Added on Feb 26, 2021: Answers to your questions about paying back CERB - Canada Revenue Agency
Added on Feb 11, 2021: Tax information for Indigenous peoples - Government of Canada
Government/public service information for Canadians during COVID-19
This section will be updated as more actions are taken in response to COVID-19.
Government of Canada information
(Information on the current situation, health and safety, financial and economical support)
Income tax filing and payment deadlines – Canada Revenue Agency
Free tax clinics go virtual – Canada Revenue Agency
Changes to taxes and benefits – CRA and COVID-19 – Canada Revenue Agency
Canada’s COVID-19 Economic Response Plan – supports available for individuals and businesses – Department of Finance Canada (updated)
Coronavirus disease (COVID-19) – Employment and Social Development Canada (ESDC) –
(Information on EI, Labour Program, Passport Services, Canada Student Loans)
COVID-19: How FCAC is responding – Financial Consumer Agency of Canada (FCAC)
COVID-19: Warning of potential financial fraudsters – Financial Consumer Agency of Canada (FCAC)
COVID-19 student loan adjustments – National Student Loan Centre
Applicants Guide – Social Insurance number (applications now by mail only) – ESDC
Coronavirus disease (COVID-19) – Government of Canada
Service Canada service adjustments
Contact info during COVID-19 – Service Canada
Alternative Service Canada e-services delivery link – Service Canada
Applying for Employment Insurance – Important Notice (English) – Service Canada
Informations importantes pour présenter une demande d’assurance-emploi (Francais) – Service Canada
Service request online form – Service Canada
Non-government Canadian resources
COVID-19: Resources for Workers and Renters – Canadian Centre for Policy Alternatives (CCPA)
COVID-19 – Updates on the Law and Legal Services (Ontario) – Steps to Justice
Canada’s Six Biggest Banks Take Decisive Action to Help Customers Impacted by COVID-19 – Canadian Bankers Association (CBA)
Mental Health and the COVID-19 Pandemic – The Centre for Addiction and Mental Health (CAMH)
Financial help for Canadians affected by COVID-19 – CBC News
Indigenous Community Support Fund – Government of Canada
Resources for non-profits during COVID-19 – Prosper Canada resource collection
Benefits information for Canadians during COVID-19
Financial Relief Navigator tool (Prosper Canada)
Canada recovery benefits
Answers to your questions about paying back CERB – Canada Revenue Agency
News release: CERB repayments for self-employed individuals – Government of Canada
After CERB: Transitioning to new benefits – Government of Canada
Canada Recovery Benefit (CRB) – Canada Revenue Agency
Canada Recovery Sickness Benefit (CRSB) – Canada Revenue Agency
Canada Recovery Caregiving Benefit (CRCB) – Canada Revenue Agency
Canada Emergency Response Benefit (CERB)
Apply for Canada Emergency Response Benefit (CERB) with CRA – Canada Revenue Agency (CRA)
Canadian Emergency Response Plan (CERB info sheet) – Government of Canada
Canadian Emergency Response Plan – French (CERB info sheet in French) – Government of Canada
What is the CERB? – Prosper Canada
FAQ: Canada Emergency Response Benefit – Prosper Canada (updated June 10th)
CERB: What you need to know about cashing your cheque – FCAC
COVID-19 Benefits (summary, includes Ontario) – CLEO/Steps to Justice
COVID-19 and Income Assistance – CLEO/Steps to Justice
GST/HST credit and Canada Child Benefit
COVID-19 – Increase to the GST/HST amount – Government of Canada
Canada Child Benefit Payment Increase – Government of Canada
Benefits payments for eligible Canadians to extend to Fall 2020 – Government of Canada
Support for students
Support for students and recent graduates – Government of Canada
Canada Emergency Student Benefit (CESB) – Government of Canada
General emergency government benefits information
COVID-19 measures to help Canadians (benefits and credits factsheet) – Government of Canada
COVID 19 measures: Money to help you (child family benefits factsheet) – Government of Canada
COVID 19 measures: Money to help you – French (child family benefits factsheet in French) – Government of Canada
COVID-19 Economic Response Plan (supports for individuals factsheet) – Government of Canada
COVID-19 Economic Response Plan – French (supports for individuals factsheet in French) – Government of Canada
Changes to taxes and benefits: CRA and COVID-19 – Government of Canada
Summary of Financial Benefits Under Canada’s COVID response plan (Multi-language) – Refugee Sponsorship Training Program
Support for organizations and businesses
Canada Emergency Rent Subsidy (CERS) Calculator – CRA
Canada Emergency Wage Subsidy – Your questions asked – Imagine Canada
COVID-19 Emergency Support to Community Organizations (Infographic) – Government of Canada
COVID-19 Aide D’Urgence Aux Organismes Communautaires (infographie) – Government of Canada
Information by Canadian province/territory
Alberta
Financial Supports for People Impacted by COVID-19 – Momentum
3 Tax Filing Changes that Everyone Should Know – Momentum
Alberta’s COVID-19 response – Government of Alberta
British Columbia
BC Emergency Benefit for Workers – Government of British Columbia
New emergency fund for parents of children with disabilities – Government of British Columbia
New mental health supports and virtual counselling – CAMH British Columbia
Mental Health and COVID-19 | HealthLink BC – Government of British Columbia
Staying Safe at Work – WorkSafe BC
BC Crisis Supplement – Government of British Columbia
Manitoba
Province of Manitoba COVID-19 Information and Support – Government of Manitoba
New Brunswick
Quick Reference Guide – Support for New Brunswick Workers and Students – NBjobs.ca, Government of New Brunswick
Newfoundland and Labrador
COVID-19 updates, FAQs, supports – Government of Newfoundland & Labrador
Public Advisory: Information for Income Support Clients Regarding the Canada Emergency Response Benefit – Government of Newfoundland & Labrador
Northwest Territories
COVID-19 information – Health and Social Services NWT
Backgrounder: Wave 2 Economic Relief Measure details – Government of NWT
Nova Scotia
Novel coronavirus – Information and support for Nova Scotians – Government of Nova Scotia
Some social assistance recipients qualify for CERB payments – The Nova Scotia Advocate
EnergyAssist – free energy programs in Nova Scotia
Government of Nova Scotia programs, services and information
Nunavut
Nunavut’s Path: Living with COVID-19 – Department of Health Nunavut
Ontario
COVID-19: Support for people – Government of Ontario
Increase to Ontario GAINS payments for seniors – Government of Ontario
COVID-19 resources: Information about government programs, income support, housing support, and more – Social Planning Toronto
COVID-19 Resources – Association of Municipalities of Ontario
COVID-19 – Updates on the Law and Legal Services – Steps to Justice
COVID-19 current support for social assistance recipients – Ontario Ministry of Community and Social Services
COVID-19 and Income Assistance – CLEO/Steps to Justice
Prince Edward Island
COVID-19 information, updates, support for business and workers – Government of PEI
Saskatchewan
Support for Businesses and Workers – Government of Saskatchewan
Quebec
COVID-19 – Financial assistance for workers – Government of Quebec
COVID-19 – Tout savoir sur les mesures en place pour les consommateurs – Union des Consommateurs
Yukon
Information about COVID-19 – Yukon.ca
Canada Emergency Response Benefit to be exempted from Yukon Social Assistance – Yukon.ca
All
Overview of Government Responses to COVID-19 – FP Canada
How does COVID-19 relief differ across Canada? – Canada’s National Observer (dated March 30, 2020)
Summary of Property Tax Deferrals in Canada – creditcardGenius
Budgeting/spending
Budgeting resources
Five different budgeting methods – Prosper Canada
Cash flow budget template – PDF – Prosper Canada
Cash flow budget template – fillable PDF – Prosper Canada
Simple budget template – PDF – Prosper Canada
Simple budget template – fillable PDF – Prosper Canada
Ten ways to trim expenses – Prosper Canada
Ways to save at the grocery store – Prosper Canada
5 budgeting app ideas – Prosper Canada
COVID vs Personal Budget tool – EBO Ottawa
Managing COVID-19 financial stress – Mental Health Commission
COVID-19 Aid and Recovery Education (CARE) packages – CPA Canada *NEW
COVID-19 Aid and Recovery Education (CARE) packages in French – CPA Canada *NEW
Tracking spending/bills
Expenses tracking sheet – PDF – Prosper Canada
Expenses tracking sheet – fillable PDF – Prosper Canada
Tracking fluctuating expenses – Prosper Canada
Prioritizing Bills tool – Consumer Financial Protection Bureau (CFPB)
Spending tracker tool – CFPB
Cutting expenses tool – CFPB
Online budgeting tools
Budget Planner (free) – Financial Consumer Agency of Canada (FCAC)
Budget Calculator Spreadsheet (downloadable Excel sheet) – MyMoneyCoach.ca
Spending Habits Calculator – GetSmarterAboutMoney.ca
Debt and credit concerns
Action planning
Guide for talking to creditors – Prosper Canada
Steps to debt repayment – Prosper Canada
Managing bills and debt during an emergency – Prosper Canada
More resources
Options you can trust to help with your debt – Office of the Superintendent of Bankruptcy
Credit Counselling Canada – for 1:1 debt counselling support
Resources to help during COVID-19 – Credit Counselling Society
Debt Help / COVID-19 Resource Centre – Credit Canada
Financial Relief in Canada during the coronavirus pandemic – Credit Counselling Society
COVID-19 Resource Centre; legal and business information – Torkin Manes
Covid and Credit – Equifax Canada
Financial coaching/One-on-one resources
Coaching during an emergency
Managing during an emergency: Tips for individuals – Prosper Canada
Thrive Even When Life Feels Chaotic and Uncertain – Momentum
Financial coaching at a distance: Tips for practitioners – Prosper Canada
Going virtual with your financial consultations – CFPB
Coaching skills and tools
Coaching skills: Active listening – Prosper Canada
Coaching skills: The art of acknowledgement – Prosper Canada
COACH-ing moments – Prosper Canada
Mind mapping (to support brainstorming) – Prosper Canada
‘Plan, do, review’ action planning template – Prosper Canada
Technology support
Connected Canadians (technology support for seniors)
Youth teaching adults – ABC Literacy
Financial services/Consumer safety
Banking
No-cost and low-cost bank accounts in Canada – FCAC
Account comparison tool – FCAC
What do do if you’re facing financial hardship (Includes bank fees which may be refunded) – FCAC
Frauds and scams
CERB and other COVID-19 scams – Prosper Canada (NEW!)
Escroqueries liées à la PCU et autres fraudes courantes durant la pandémie de COVID-19 – Prospérité Canada (NEW!)
COVID-19 fraud – Canadian Anti-Fraud Centre
COVID-19 specific frauds and scams – CanAge
Virtual asset safety/future planning
Tips to create a plan for your digital assets – CFPB
Resources by population group (seniors, newcomers, Indigenous people)
Resources for supporting seniors
COVID-19 specific frauds and scams – CanAge
COVID-19: Support for Seniors – CARP
COVID-19 Updates – Money Matters: Benefits, Taxes, Banking, Financial Relief, and Scams – The Council of Aging in Ottawa
Increase to Ontario GAINS payments for seniors – Government of Ontario
Changes to GIS and public pensions under COVID-19 – Government of Canada
New Horizons program for seniors – Government of Canada
New supports for seniors announced (May 12) – Prime Minister’s Office
Resources for supporting newcomers
Coronavirus: Financial assistance for newcomers, temporary residents, and refugees – Government of Canada
Summary of Financial Benefits Under Canada’s COVID response plan (Multi-language) – Refugee Sponsorship Training Program
Information for Newcomers – Settlement.org
Ontario Council of Agencies Serving Immigrants (OCASI)
Resources for Indigenous people
Tax information for Indigenous peoples – Government of Canada
Indigenous income tax issues – Government of Canada
Coronavirus (COVID-19) and Indigenous communities – Government of Canada
Resources for people with disabilities
COVID-19 Measures for Persons with Disabilities (DTC info sheet)- Canada Revenue Agency (CRA)
COVID-19 Measures for Persons with Disabilities – French (DTC info sheet in French) – Canada Revenue Agency (CRA)
Disability Tax Credit Tool – Disability Alliance BC
Disability Inclusion Analysis of Government of Canada’s Response to COVID-19 (report and fact sheets) – Live Work Well Research Centre
Support for homelessness sector
Homeless Supports – Social Planning TO (Toronto)
Resources: Coronavirus COVID-19 – Canadian Network for the Health and Housing of People Experiencing Homelessness (CHH3)
A Pandemic Response and Recovery Toolkit for Homeless System Leaders in Canada (Canadian Alliance to End Homelessness)
Disaster Recovery Toolkit – Department of Housing and Urban Development, USA (HUD)
Adapting to a ‘virtual work enviroment’
Meeting
The new normal? Leading and thinking in virtual teams – a toolkit – Kineo.org
Tamarack’s guidelines for working remotely – Tamarack Institute
Four tips to ease your virtual meeting stress – Global Learning Partners
Learning
Online Learning: Designing for Engagement and Collaboration – IDEO
Budgeting and saving are the core building blocks of financial stability and sound financial decision making. In this toolkit you'll find helpful resources and worksheets on goal setting, making a budget, and saving money. We are grateful to The Working Centre in Kitchener-Waterloo, Ontario for their content consultation. Last updated on December 19, 2022: Additional resources added - Spending habits calculator, Making it easier to save, 4 reasons to keep saving even when inflation is high (OSC) Updated on July 27, 2022: Additional resources added - Preparing for financial emergencies and Planning for retirement.
Worksheet resources in this toolkit are available as fillable PDFs. Please open with Adobe Acrobat Reader for full functionality.
This website shares tools, tutorials, and resources on service design. The tools will help you prepare for different stages of the service design process, think through who to engage and how, and plan or improve a service. Includes templates for tools such as empathy maps, personas, service blueprints, and more.
Financial decisions are influenced by our own personal feelings and attitudes around money, and by the feelings, attitudes, and actions by our family and friends. This CFPB toolkit offers financial education practitioners three tools (Money Choices, Money Styles, and Money Network), each with a brief, interactive exercise, to initiate conversations about the feelings and personal relationships that shape financial choices.
A better understanding of human behaviour can lead to better policies. If you are looking for a more data-driven and nuanced approach to policy making, then you should consider what actually drives the decisions and behaviours of citizens rather than relying on assumptions of how they should act. You can start applying behavioural insights (BI) to policy now. No matter where you are in the policy cycle, policies can be improved with BI through a process that looks at Behaviours, Analysis, Strategies, Interventions, Change (BASIC). This allows you to get to the root of the policy problem, gather evidence on what works, show your support for government innovation, and ultimately improve policy outcomes. This toolkit guides policy officials through these BASIC stages to start using an inductive and experimental approach for more effective policy making.
This resource is temporarily unavailable. Check back soon for access to this resource.
In this toolkit you'll find materials to help you learn about what's involved in tax filing, and some materials to support setting up your own community tax clinic. Updated February 14, 2023 Find the income tax package for the province or territory where you resided on December 31, 2022. Alberta Updated January 31, 2023: Updated January 9, 2023: Tax brackets have been indexed for inflation
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Pour souligner leurs 50 ans d’histoire, les Associations de consommateurs du Québec s’unissent pour offrir à la population québécoise un portail qui rassemble toute une gamme d’informations et d’outils développés au fil des années grâce à leur expertise en finances personnelles. Cette porte d’entrée donne accès à des services spécialisés en finances personnelles offerts par les associations, propose des outils adaptés, et à travers les différentes sections, offre une information claire, objective et critique afin de vous guider vers de meilleurs choix de consommation et une meilleure santé financière.
This is ACORN Canada's debt and high-interest lending resource portal. It contains links and resources on debt, credit, banking, and other topics.
The Center for Financial Security (CFS) and Annie E. Casey Foundation have developed a short set of standardized client outcome measures to create the Financial Capability Scale (FCS). In 2011, CFS worked with four organizations to collect data on client outcome measures, with the goal of refining a small set of measures that can be used across programs. The project aimed to increase coordination across organizations so the financial coaching field can improve its capacity to demonstrate client impacts. The findings from the project extend beyond the coaching field and can be applied to other financial capability services.
A financial well-being questionnaire developed by the Consumer Financial Protection Bureau.
The Family-Centered Coaching Toolkit offers a set of strategies, tools, and resources that can help programs, agencies, case managers, coaches, and others change the ways they work with families striving to reach their goals. This set of resources, can undo, and redo, how one approaches working with families – to see families holistically, even though the funding streams and programs within which we work may not.
The Old Age Security program toolkit – Your complete guide to Canada’s Old Age Security program.
Community engagement is about ensuring that those most impacted by social challenges have a say in designing and implementing solutions. The participation of intended beneficiaries and their families, neighbors, and trusted leaders can be an integral part of data-driven processes to achieve better results. And a shift in power where community members own and help produce the result will lead to greater impact. The following toolkit is meant to guide leaders and groups through a step by step process of building community engagement strategies that will achieve better results for children, families, and communities. This toolkit was developed to expand upon the work highlighted in the Melody Barnes’ and my essay: Community Engagement Matters (Now More Than Ever) in the Stanford Social Innovation Review, Spring, 2016.
This debt management guide was created to assist volunteers at WoodGreen’s ground-breaking Debt Management Clinic, who meet one-on-one with community members to educate them on their options. It is now available for social services staff who want to know how to help clients deal with debt. This Guide provides a comprehensive explanation of the options available to any debtor in Ontario, with practical advice about what may make the most sense for low-income debtors. It starts with a chart outlining options, and later explains these options in detail. Wherever this Guide isn’t exhaustive, it will direct you to other sources that may provide further and more detailed information on any given topic. It’s wise to check web resources when working with clients on debt management, as policies, amounts, and rights may change from time to time. This Guide is accurate as of March 2012.
The package has three parts: 1. A series of ten brief evaluation backgrounders that introduce and explore key evaluation topics and terminology; 2. A directory of evaluation resources focusing on technical aspects of evaluation; and 3. A directory of evaluation training options available to organizations based in the Greater Toronto Area. Evaluation is an ever-changing field. In order to make sure the information in this package remains useful, UWTYR staff will review and update the materials every year.
It is what dreams are made of. Everyone knows that in order to make dreams a
reality, post-secondary education is necessary–– and it can be expensive. That’s why we have created the Canada Learning Bond Toolkit: to let families know that there is free money and other grants that will help them start saving early.
The goal of the Your Money, Your Goals toolkit is to make it easier for volunteers, lay counselors and workers, mentors, and coaches to help the people they serve become more financially empowered. Module 1-2: Setting goals, saving, and planning. Module 3-5: Managing income and spending money. Module 6-7: Debt and credit reports. Module 8: Money services, cards, accounts, and loans. Module 9: Protecting your money.
The resources in this toolkit are taken from the Prosper Canada Financial Literacy Facilitator curriculum. The full training curriculum is available for practitioners who complete our Financial Literacy Facilitator training. Prosper Canada curriculum and tools are for non-profit use only, and are not to be delivered or distributed for a fee. These activity sheets and handouts can assist you in your work relating to a number of financial literacy topics. They were developed with adult education principles in mind and offer a range of activities that may be adapted to the needs and interests of the people you support. Updated December 6, 2022: Updated August 2, 2022: Updated August 18, 2021: Updated November 3, 2020:
New handouts for Module 5 Saving and Module 9 Consumerism
Resource handouts updated for Module 3 Budgeting, Module 5 Saving, Module 8 Debt, and Module 9 Consumerism.
Financial literacy videos
Tax Deductions, Credits, and Benefits
The Cost of Credit
Debt Solutions
Top five virtual icebreakers
Tips for managing breakout rooms
