Welfare in Canada, 2021

Using data provided by provincial and territorial government sources, Welfare in Canada, 2021 describes the components of welfare incomes, how they have changed from previous years, and how they compared to low-income thresholds.

Access the report here. 

During the launch event, the report’s authors, Jennefer Laidley and Mohy Tabbara, broke down the latest welfare income data from all 13 provinces and territories and presented the key takeaways.

Recorded on November 24, the Welfare in Canada, 2021 launch event started with a brief presentation of the report’s key findings, followed by a panel discussion.

Presenters:

  • Jennefer Laidley, Consultant; co-author of Welfare in Canada
  • Mohy Tabbara, Policy Advisor, Maytree; co-author of Welfare in Canada

Moderator:

  • Garima Talwar Kapoor, Director, Policy and Research, Maytree

Download the presentation

Watch the event recording

 



Redefining financial vulnerability in Canada

How we define financial vulnerability ultimately determines what supports are created and for whom. Is the current definition aimed at helping everyone who needs it?

This webinar explores the conception and redefining of financial vulnerability in Canada based on the research and findings from the book Financial Vulnerability in Canada: The Embedded Experience of Households. These research findings will then be highlighted through discussion of first-hand frontline experiences, with a focus on importance of providing financial help services using a trauma-informed approach.

The webinar speakers are:

  • Jerry Buckland (Canadian Mennonite University)
  • Brenda Spotton Visano (York University)
  • Margaret Yu (Momentum)

This webinar will benefit frontline practitioners supporting those in financially vulnerable situations, as well as those who influence or inform policy decisions. 

Click 'Get it' below to access the video link, and scroll down to access slides, handouts, and video timestamps for this webinar.



Read the presentation slides for this webinar.

Download the handout for this webinar: Flyer for ‘Redefining Financial Vulnerability in Canada: The Embedded Experience of Households’.

Time-stamps for the video recording:
6:17 – Agenda and Introductions
9:53 – Redefining financial vulnerability in Canada (speaker: Jerry Buckland and Brenda Spotton Visano)
24:33 – Audience poll question 1
30:02 – Audience poll questions 2 & 3
36:45 – Audience poll question 4
41:00 – Financial Empowerment (Speaker: Margaret Yu)
55:02 – Q&A


Social prescribing: A holistic approach to improving the health and well-being of Canadians

Social prescribing is a means of connecting people to a range of community services and activities to improve their health and well-being. These services vary based on each person’s needs and interests, and can include food subsidies, transportation, fitness classes, arts and culture engagement, educational classes, peer-run social groups, employment or debt counseling, and more. Social prescribing is a holistic approach to healthcare that looks to address the social determinants of health, which are the non-medical factors that play a role in an individual’s overall health. These factors may include socioeconomic status, social inclusion, housing, and education.



Canadian Institute for Social Prescribing

The Canadian Institute for Social Prescribing (CISP) is a new national hub to link people and share practices that connect people to community-based supports and services that can help improve their health and wellbeing.



By the numbers: Black History Month 2022

Black History Month is an opportunity to highlight the contributions and accomplishments of Black Canadians and their communities. These Statistic Canada findings provide a brief overview of personal education, contributions to the scientific community, proportions in the front line staff, and general outlook on life opportunities.



How Canadians bank

Banks in Canada are meeting the evolving preferences of their customers as powerful new technologies change the way people bank and how they pay for goods and services. Banking is transforming at a record pace, bringing innovation and new potential to empower Canadians’ lives in a digital world. This survey and other findings form the basis of How Canadians Banks, a biannual study by the Canadian Bankers Association and Abacus Data that examines the banking trends and attitudes of Canadians.

 



Household Food Insecurity in Canada, 2017-2018

Food insecurity – inadequate or uncertain access to food because of financial constraints – is a serious public health problem in Canada, and all indications are that the problem is getting worse.

Drawing on data for 103,500 households from Statistics Canada’s Canadian Community Health Survey conducted in 2017 and 2018, we found that 12.7% of households experienced some level of food insecurity in the previous 12 months. There were 4.4 million people, including more than 1.2 million children under the age of 18, living in food-insecure households in 2017-18. This is higher than any prior national estimate.



Recognizing and responding to economic abuse

With speakers from CCFWE, Johannah Brockie - Program Manager for Advocacy and System Change and Jessica Tran - Program Manager for Education and Awareness, this webinar will guide you through the definition of economic abuse, how to identify an economic abuser, impacts of economic abuse, Covid-19 impacts, tactics, what you should do if you are a victim of economic abuse, and key safety tips.

Economic Abuse occurs when a domestic partner interferes with a partner’s access to finances, employment or social benefits, such as fraudulently racking up credit card debt in their partner’s name or preventing their partner from going to work has a devastating effect on victims and survivors of domestic partner violence, yet it’s rarely talked about in Canada.

It’s experienced by women from all backgrounds, regions and income levels but women from marginalized groups, including newcomers, refugees, racialized and Indigenous women, are at a higher risk of economic abuse due to other systemic factors.



ABLE 2021: Virtual Fall Series


Recover and Rebuild: Helping Canadians build financial security during the pandemic and beyond 

The 2021 ABLE Financial Empowerment (FE) virtual series is a collection of online financial empowerment events designed to provide frontline FE practitioners, FE stakeholders, government, policy-makers and academics with knowledge, tools, resources and insights on financial topics to help struggling Canadians build financial resilience through the pandemic and recovery.  

The spring virtual series features presentations and interactive discussions for frontline practitioners. The fall virtual series showcases relevant topics for post-pandemic financial empowerment and is geared for people from all sectors working to mobilize financial empowerment solutions to tackle poverty in Canada.

 




ABLE 2021: Opening and Welcome Helen Bobiwash, FCPA, FCMA, CAFM – YouTube

Tackling pandemic hardship: The financial impact of COVID-19 on low-income households – YouTube

Download summary and detailed reports: The financial resilience and financial well-being of Canadians with low incomes: insights and analysis to support the financial empowerment sector

Download slide deck: The differential impact of the pandemic on low income families

Resolve Financial and Credit Counselling

Video Pitch: Booth chat: Jeri Bittorf, Resolve Financial and Credit Counselling Services Coordinator – YouTube

Slide Deck: K3C Credit Counselling (ablefinancialempowerment.org)

Seniors Financial Empowerment Network

Video Pitch: Booth Chat: Sarah Ramsey, City of Edmonton, Community Development Social Worker – YouTube

Seneca College

Video Pitch: Booth Chat: Varinder Gill, Seneca College, Professor & Program Co-ordinator – YouTube

Slide Deck: Innovations in Tax Filing: Study of Barriers Faced by Low Income People and Finding Potential Solutions (ablefinancialempowerment.org)

Prosper Canada: Integrating Financial Empowerment into Ontario Works

Video Pitch: Booth Chat: Ana Fremont, Prosper Canada Manager, Program Delivery and Integration – YouTube

Slide Deck: Thunder Bay Financial Empowerment Integration (ablefinancialempowerment.org)

Prosper Canada: Prosperity Gateways – Cities for Financial Empowerment, Toronto Public Library

Video Pitch: Booth Chat: John Stephenson, Manager, Program Delivery and Integration – YouTube

Slide Deck: PowerPoint Presentation (ablefinancialempowerment.org)

View session recording

Download slide deck: Income Support During COVID-19and ongoing challenges

Download slide deck: Re thinking income adequacy in the COVID-19 recovery

Session recording: Financial wellness and healing: Can building financial wellness help Indigenous communities? – YouTube

Download slide deck: Indigenous Financial Literacy: Behaviour Insights from an Indigenous Perspective

Download slide deck: Financial wellness and Indigenous Healing

Session Recording: Financial wellness and healing: Can building financial wellness help Indigenous communities? – YouTube

Download slide deck: When Money Meets Race: Addressing Systematic Racism Through Financial Empowerment

Session: All together now: How all sectors have a role to play in rebuilding Canadians’ financial health – YouTube

Session recording unavailable

Download slide deck: When Opportunity Knocks: Disability without Poverty

View the session recording

View Recording

National Financial Empowerment Champions Project: Summary Report

The National Financial Empowerment Champions (NFEC) Project supported leading non-profit community organizations and their local partners to develop, implement and scale proven financial empowerment (FE) interventions across Canada with the aim of improving the financial well-being of over one million Canadians.

This summary report captures the objectives, outputs, outcomes and lessons learned from the NFEC Project. A detailed Evaluation Framework and Evaluation Insights are also available.



Asset resilience of Canadians, 2019

Canadians were more asset resilient just prior to the pandemic than they were at the turn of the millennium. That resilience continues to be tested as we enter the second year of the pandemic.

For the purposes of this article, a household is asset resilient when it has liquid assets that are at least equal to the after-tax, low-income measure (LIM-AT) for three months.

To be deemed asset resilient in 2019, a person living alone would require liquid assets of approximately $6,000. A household of four would require $12,000 or $3,000 per person to meet the minimum LIM-AT threshold for three months.

Recent Statistics Canada data have shown that savings rose sharply during the pandemic, despite the economic upheaval, and that those in the lower income quintiles have seen their income rise as a result of government support programs, such as the Canada Emergency Response Benefit (CERB).

Although the data in this release predate the pandemic, they provide an important benchmark to monitor the economic well-being of Canadian households during a time of unprecedented change.



A statistical portrait of Canada’s diverse LGBTQ2+ communities

Statistics Canada presents a demographic and social profile of Canada's diverse LGBTQ2+ communities based on published analyses. Much of the data in this release focus on LGB Canadians (lesbian, gay, bisexual), since Statistics Canada has been collecting detailed information on these communities since 2003.



Low-income persistence in Canada and the provinces

Each year, some Canadians fall into low income, while others rise out of it. For example, over one-quarter (28.1%) of Canadians who were in low income in 2017 had exited it by 2018. This study examines the low income exit rate in Canada—an indicator that can be used to track the amount of time it takes for people to rise out of low income. Although a potential surge in low income in 2020 as a result of the COVID-19 pandemic was avoided by temporary government support programs, the rising long-term unemployment rate in 2021 suggests a possible increase in poverty and low-income persistence in the future.



Designing a remote financial help service

Amidst the COVID-19 lockdown, community service agencies across Canada have had to rapidly adapt the way they engage and support people in the community. ​ A growing number of Canadians need (or soon will need) support as they deal with the financial strain brought on by an unprecedented global pandemic. ​Community agencies would like to help connect people to support and there is increased interest in how to deliver that support remotely. ​

Over a nine-month period beginning mid 2020, and with funding from Capital One, Prosper Canada worked alongside service design firm Bridgeable and community agencies in Manitoba, British Columbia, and Ontario to study the remote delivery of financial help services in each setting. The research was followed by a period of learning, sharing and data collection reflected in the reports and toolkit published here.



Reports
These slide decks describe the goals and outcomes of this project.
Socialization deck: Supporting the design of a remote financial help service (Bridgeable)

Client Journey maps
These journey maps offer a visual explanation of the process used by the 3 participating community agencies offering one-on-one client support.
Family Services of Greater Vancouver
SEED Winnipeg
Thunder Bay Counselling

Toolkit
This toolkit was developed in collaboration with community partners, and shares tools for coaches and clients in the virtual one-on-one process.
Virtual service delivery tools (Toolkit)

Living your retirement

These resources from the Ontario Securities Commission are oriented towards planning for retirement. Resources include tips on insurance planning, government benefits, RRSP calculator, and more. 

ABLE 2021: Virtual Series

Recover and Rebuild: Helping Canadians build financial security during the pandemic and beyond

The 2021 ABLE Financial Empowerment (FE) virtual series is a collection of online financial empowerment events designed to provide frontline FE practitioners, FE stakeholders, government, policy-makers and academics with knowledge, tools, resources and insights on financial topics to help struggling Canadians build financial resilience through the pandemic and recovery.  

The spring virtual series features presentations and interactive discussions for frontline practitioners. The fall virtual series showcases relevant topics for post-pandemic financial empowerment and is geared for people from all sectors working to mobilize financial empowerment solutions to tackle poverty in Canada.



Read the presentation slides for ‘Self care for frontline practitioners’.
Watch the video recording for ‘Self care for frontline practitioners’
Handout: Implementing a practice of self-care

Read the slides for this meetup event.
Download the self-care action plan worksheet.

Read the slides for the ‘Virtual one-on-one client support’ webinar.
Watch the video recording for ‘Virtual one-on-one client support’

Download the handouts:
Client tool: Information to remember
Tip sheet: Supporting client intake, triage, and referral in virtual financial help services
Financial coaching at a distance: Tips for practitioners

Read the slides for ‘Connect and Share: Tax time debrief’.
View additional resources in Prosper Canada’s Tax filing toolkit.

Workshop slides: Beyond bubble baths – self-care during a pandemic
Handout: Beyond bubble baths – Self-care during a pandemic

Resources shared during session:
Native-land.ca
Indigenous languages list in British Columbia
Self-compassion.org
Tara Brach mindfulness resources
Headspace
Boho beautiful guided meditations

Watch the video recording for ‘Steps to more equitable and inclusive programming’
Read the slides for ‘Steps to more equitable and inclusive programming’
Handout: Indigenous Inclusion resources

Workshop slides: Visualizing client experiences
Handout: More resources for using journey maps


Canada’s Charities & Nonprofits

This infographic shows the size, scope, and economic contribution of charities and nonprofits across Canada.



Unconnected: Funding Shortfalls, Policy Imbalances and How They Are Contributing to Canada’s Digital Underdevelopment

In an effort to understand the challenges and opportunities facing civil society and community organizations working to improve the quality of Canada’s internet, the Canadian Internet Registration Authority (CIRA) commissioned research firm The Strategic Counsel to conduct a qualitative and quantitative assessment of stakeholder perceptions of the nation’s digital philanthropy landscape.
The research results show that digital development in Canada is underfunded, piecemeal, ad hoc and unorganized despite stakeholders sharing many of the same goals. The research results show that digital development in Canada is underfunded, piecemeal, ad hoc and unorganized despite stakeholders sharing many of the same goals – the connecting of Canadians to the internet in an affordable and reliable manner so that they can comfortably and knowledgeably participate in an increasingly digital economy and society. The research also found that these goals and the challenges surrounding them have only become more pressing with the onset of the COVID-19 pandemic, a global crisis that has pushed nearly every aspect of our daily lives online.



Control, Sufficiency, and Social Support Lessons from Low-income Canadians about Financial Wellbeing

This report examines how diary participants achieve the financial wellbeing that they have. The evidence we found is that low-income people work very hard to manage their finances. They endeavor to control their finances so that, as one participant said, their finances don’t control them. They must prioritize needs and wants because there is not enough for both. One participant talked about her goal of having a ‘little bit more’ than her needs so that there was a little extra for savings or small purchases or trips. Finally, we saw that family and friends are terribly important for achieving financial wellbeing because social supports can provide loans, gifts, and emotional support. Having a low-income means that banks offer few financial supports. Of course, family and friends also make demands.

The Differential Impact of the Pandemic and Recession on Family Finances

This report summarizes the results of a follow-up survey with nineteen low- and modest-middle income Winnipeggers, undertaken in June through September 2020. These respondents were drawn from the 29 Canadian Financial Diaries (CFD) participants who completed a year-long diary in 2019. The results of the survey illustrate that low- and moderate-income earners are feeling stressed with increased expenses and uncertainty about future economic stability.

Proposals for a Northern Market Basket Measure and its disposable income

As stated in the Poverty Reduction Act, the Market Basket Measure (MBM) is now Canada’s Official Poverty Line. The Northern Market Basket Measure (MBM-N) is an adaptation of the MBM that reflects life and conditions in two of the territories – Yukon and Northwest TerritoriesNote. As with the MBM, the MBM-N is comprised of five major components: food, clothing, transportation, shelter and other necessities. The MBM-N is intended to capture the spirit of the existing MBM (i.e., represent a modest, basic standard of living) while accounting for adjustments to the contents of the MBM to reflect life in the North.

This discussion paper describes a proposed methodology for the five components found in the MBM-N, as well as its disposable income. This discussion paper also provides an opportunity for feedback and comments on the proposed methodology of the MBM-N.



Budget 2021: A Recovery Plan for Jobs, Growth, and Resilience



Canadians’ Well-being in Year One of the COVID-19 Pandemic

Given the scope and the diversity of the reports and studies that examined the impacts of the pandemic on well-being, it can be challenging to absorb and understand all the ways in which quality of life has been affected by COVID-19. The well-being literature offers an approach that may help.

This report brings together diverse findings that illuminate changes in quality of life since the start of the COVID-19 pandemic and provides valuable insights through examining these results through a well-being lens. Several widely used frameworks exist to describe the dimensions of well-being, such as the Organisation for Economic Co-operation and Development (OECD) Framework for Measuring Well-Being and Progress.



Financial Relief Navigator

The Financial Relief Navigator is an online tool that can help you find support to raise your income or lower your expenses in these challenging times.

The tool will suggest income benefits or other support programs you may be eligible for in your province/territory in Canada. 

Measuring Health Equity: Demographic Data Collection in Health Care

The Toronto Central Local Health Integration Network (Toronto Central LHIN) provided financial support to establish the Measuring Health Equity Project and has called for recommendations on health equity data use and a sustainability approach for future data collection.

This report describes the journey Toronto Central LHIN and Sinai Health System have taken to embed demographic data collection in hospitals and Community Health Centres. It also summarizes the potential impact of embedding demographic data collection into Ontario health-care delivery and planning. And finally, it describes the use of this data, the lessons learned, and provides recommendations for moving forward.



Colour of Poverty – Colour of Change

There is a growing "colour-coded" inequity and disparity in Ontario that has resulted in an inequality of learning outcomes, of health status, of employment opportunity and income prospects, of life opportunities, and ultimately of life outcomes. Colour of Poverty-Colour of Change believes that it is only by working together that we can make the needed change for all of our shared benefit

These fact sheets provide data to help understand the racialization of poverty in Ontario. 



Roadblocks and Resilience

This report, Roadblocks and Resilience Insights from the Access to Benefits for Persons with Disabilities project, provides insights on the barriers people with disabilities in British Columbia face in accessing key income benefits. These insights, and the accompanying service principles that participants identified, were obtained by reviewing existing research, directly engaging 16 B.C. residents with disabilities and interviewing 18 researchers and service providers across Canada. We will use these insights to inform development and testing of a pilot service to support people with disabilities to access disability benefits.

The related journey map Common steps to get disability benefits also illustrates the complexities of this benefits application process. 

This journey map illustrates the process of applying for the Disability Tax Credit.

The journey map Persons with Disability (PWD) status illustrates the process of preparing for and applying for and maintaining Persons with Disabilities Status and disability assistance in B.C.



2021 Reports of the Auditor General of Canada to the Parliament of Canada – Report 4 – Canada Child Benefit

A report from Auditor General Karen Hogan concludes that the Canada Revenue Agency (CRA) managed the Canada Child Benefit (CCB) program so that millions of eligible families received accurate and timely payments. The audit also reviewed the one-time additional payment of up to $300 per child issued in May 2020 to help eligible families during the COVID‑19 pandemic.

The audit noted areas where the agency could improve the administration of the program by changing how it manages information it uses to assess eligibility to the CCB. For example, better use of information received from other federal organizations would help ensure that the agency is informed when a beneficiary has left the country. This would avoid cases where payments are issued on the basis of outdated information. To enhance the integrity of the program, the agency should request that all applicants provide a valid proof of birth when they apply for the benefit.

The audit also raised the concept of female presumption and noted that given the diversity of families in Canada today, this presumption has had an impact on the administration of the Canada Child Benefit program.



Cross Canada Check-up (updated March 2021)

Canada ranks consistently as one of the best places to live in the world and one of the wealthiest. When it comes to looking at the financial health of Canadian households, however, we are often forced to rely on incomplete measures, like income alone, or aggregate national statistics that tell us little about the distribution of financial health and vulnerability in our neighbourhoods, communities or provinces/territories.

The purpose of this report is to examine the financial heath and vulnerability of Canadian households in different provinces and territories using a new composite index of household financial health, the Neighbourhood Financial Health Index or NFHI.

This report is an update of Cross Canada Check-up: Provincial/territorial findings from Canada's Neighbourhood Financial Health Index published in 2018. 
 
Update July 22, 2022: Please note that the Neighbourhood Financial Health Index is no longer available



COVID-19 in Canada: A One-year Update on Social and Economic Impacts

This summary provides highlights on the work the Agency has and is undertaking using existing and new data sources to provide critical insights on the social and economic impacts of COVID-19 on Canadians. It covers the first year of the pandemic from March 2020 to March 2021.



Study: Association between food insecurity and stressful life events among Canadian adults

The COVID-19 pandemic and the related business closures and lockdowns have given rise to a series of unprecedented socioeconomic and health-related challenges, one of which is increasing food insecurity.

Throughout the pandemic, Statistics Canada has continued to collect and release data on food insecurity in Canada—including exploring the link between food insecurity and mental health, financial stability and Indigenous people living in urban areas.

This study looks at the characteristics of food insecure Canadians, focusing on how losing a job, suffering an injury or illness, or a combination of events can increase the risk of food insecurity. This release compares the food security outcomes of two different subpopulations: those who had experienced a stressful life event and those who had not.



Labour Force Survey, February 2021

February Labour Force Survey (LFS) data reflect labour market conditions during the week of February 14 to 20.

In early February, public health restrictions put in place in late December were eased in many provinces. This allowed for the re-opening of many non-essential businesses, cultural and recreational facilities, and some in-person dining. However, capacity limits and other public health requirements, which varied across jurisdictions, remained in place.

Restrictions were eased to varying degrees in Quebec, Alberta, New Brunswick, and Nova Scotia on February 8, although a curfew remained in effect in Quebec. In Ontario, previous requirements were lifted for many regions on February 10 and 15, while the Toronto, Peel, York and North Bay Parry Sound health regions remained under stay-at-home orders through the reference week. Various measures were eased in Manitoba on February 12.

In contrast, Newfoundland and Labrador re-introduced a lockdown on February 12, requiring the widespread closure of non-essential businesses and services.



The MIX Challenge Toolkit: Tools & Techniques for Challenge-Based Innovation Partnerships & Procurement

The Municipal Innovation Exchange (MIX) project team created this Toolkit to assist municipalities - individual line managers or project owners, or municipal strategic teams (like a Smart Cities Office) - that are contemplating or undertaking a procurement by means of innovation partnership.

The Toolkit can help municipal staff decide which projects are a good fit for this approach to procurement. It can help them initiate and manage an innovation partnership. It can also help them assess the whole experience afterwards and determine if and how to apply innovation partnership again.

Social Determinants of Health: The Canadian Facts (2nd edition)

Social Determinants of Health: The Canadian Facts, 2nd edition, provides Canadians with an updated introduction to the social determinants of our health. We first explain how living conditions “get under the skin” to either promote health or cause disease. We then explain, for each of the 17 social determinants of health:

  1. Why it is important to health;
  2. How we compare on the social determinant of health to other wealthy developed nations; and
  3. How the quality of the specific social determinant can be improved.

Improving the health of Canadians is possible but requires Canadians to think about health and its determinants in a more sophisticated manner than has been the case to date. The purpose of this second edition of Social Determinants of Health: The Canadian Facts is to stimulate research, advocacy, and public debate about the social determinants of health and means of improving their quality and making their distribution more equitable.



10: A Guide for a Community-Based COVID-19 Recovery

Our cities and communities are where people live. It is here we see the effects of public policy and it is here where we will address the issues that matter most to Canadians. The choices made today will impact Canada’s recovery from COVID-19. If we want a future where our cities are thriving, we need to work together to achieve a collective community-based response. We are all in this together and it will take all of us in a community to find our way through.

If you are a community leader, such as a mayor, an elected official, a business leader, a community activist, or a concerned citizen, this guide was written for you. We created it to be accessible and easy to use, with five sections and links to resources throughout.



**Virtual self-filing tax filing toolkit


This toolkit has been created to support the Virtual Self Filing tax filing model piloted in 2020 by community agencies in Ontario. In this model, individuals file their own tax return but receive support from community agency staff or volunteers to do so. 

This resource was made possible through funding from Intuit Financial Freedom Foundation and Intuit Canada.

We are grateful to Woodgreen Community Services and EBO Financial Education Centre for their contributions to this resource.

If you are interested in adopting the Virtual Self Filing tax filing model in your own agency using the TurboTax for Tax Clinics software, please contact Ana Fremont (Program Delivery & Integration Manager) at [email protected] 




This section contains resources that describe the flow of the virtual self-file model (two options), and examples of scripts and documents that may be used to support the process. These may be customized for your own agency.

Guide to the virtual self-file model of tax filing
Virtual self-file overview (Journey map)

Sample script: Recruiting clients for the virtual self-file project (Used in 2020)
Email templates (Independent filing method)
Booking confirmation email sample (Two-step method)

Sample introduction scripts (Woodgreen)
Sample disclaimer statement
Sample client intake form (Woodgreen)
Document and income eligibility check
Sample document check form (Woodgreen)
Virtual review of tax return: Quick tips

Sample outcomes tracker (Woodgreen)

This section contains additional resources to support at tax time. Be sure to also review our Tax filing toolkit and Financial Coaching toolkit for other relevant resources.

Sample client profiles (Woodgreen)
Common tax deductions
Common sources of income and their tax slips
Notice of Assessment – how to read it

Diversity of charity and non-profit boards of directors: Overview of the Canadian non-profit sector

Charities and non-profit organizations play a vital role in supporting and enriching the lives of Canadians. A crowdsourcing survey of individuals involved in the governance of charities and non-profit organizations was conducted from December 4, 2020, to January 18, 2021. The objectives of the survey were to collect timely information on the activities of these organizations and the individuals they serve and to learn more about the diversity of those who serve on their boards of directors. A total of 8,835 individuals completed the survey, 6,170 of whom were board members.



Labour Force Survey, January 2021

After the December Labour Force Survey (LFS) reference week—December 6 to 12—a number of provinces extended public health measures in response to increasing COVID-19 cases. January LFS data reflect the impact of these new restrictions and provide a portrait of labour market conditions as of the week of January 10 to 16.

In Ontario, restrictions already in place for many regions of southern Ontario—including the closure of non-essential retail businesses—were extended to the rest of the province effective December 26. In Quebec, non-essential retail businesses were closed effective December 25 and a curfew implemented on January 14 further affected the operating hours of some businesses.

As of the January reference week, existing public health measures continued in Alberta and Manitoba, including the closure of in-person dining services, recreation facilities and personal care services, as well as restrictions on retail businesses.

Restrictions were eased between the December and January reference weeks in two provinces. In Prince Edward Island, closures of in-person dining and recreational and cultural facilities were lifted on December 18. In Halifax, Nova Scotia, and the surrounding area, restrictions on in-person dining were eased on January 4.



Canadian Economic News, January 2021 edition

This module provides a concise summary of selected Canadian economic events, as well as international and financial market developments by calendar month. All information presented here is obtained from publicly available news and information sources, and does not reflect any protected information provided to Statistics Canada by survey respondents. This is the issue for January 2021.



Income and mobility of immigrants, 2018

The COVID-19 pandemic has affected many aspects of Canadian immigration, including reduced permanent resident admissions and lower labour market outcomes. This article presents the latest economic and mobility outcomes of immigrants admitted to Canada using data from the 2019 Longitudinal Immigration Database, and provides baseline estimates prior to the pandemic for future analyses.

In recent years, the profile of immigrants admitted to Canada has changed. The median entry wage for immigrants admitted to Canada in 2017 was the highest to date, reaching $30,100 in 2018.

This value surpassed the previous high of $26,500 for 2017 outcomes of immigrants admitted in 2016. These new data also highlight a decreasing gap between the immigrant median entry wage and the Canadian median wage ($37,400). Factors such as pre-admission experience, knowledge of official languages, and category of admission, among other socioeconomic characteristics, could contribute to the rise in median entry wage compared with previous admission years.



Statistic Canada’s Longitudinal Immigration Database: Birth area and income table, 2018

Statistics Canada's Longitudinal Immigration Database (IMDB) Interactive Application has been updated to include data on citizenship intake rates and income by birth area, sex, pre-admission experience and admission category. This table includes income measures up to 2018 for immigrants admitted to Canada since 2008.



Report on the Charities Program 2018 to 2020

The charitable sector is a major social and economic force, offering vital services to Canadians and people around the world. The Canada Revenue Agency's Charities Directorate employs an education-first approach and client-centric philosophy. It aims to promote compliance with the charity-related income tax legislation and regulations in order to support charitable giving and development of the sector, while protecting charities and the public from abuse.

This report provides an update on the Directorate’s activities over the past two years, including the initial impact of the COVID-19 pandemic.



Study: The changing nature of work in Canada amid recent advances in automation technology

While automation has changed the nature of work in Canada over the past few decades, this change was very gradual, and did not accelerate with the very recent developments in artificial intelligence.

The results of this study reveal that the share of Canadians working in managerial, professional and technical occupations increased from 23.8% in 1987 to 31.2% in 2018, while the share employed in service occupations increased more moderately from 19.2% to 21.8% over the same timeframe. Jobs in both of these occupational groups are generally difficult to automate.

Meanwhile, the share of workers employed in production, craft, repair and operative occupations (more automatable tasks) went from 29.7% in 1987 to 22.2% in 2018, while the share employed in sales, clerical and administrative support occupations also fell over the period (from 27.3% in 1987 to 24.9% in 2018). These jobs are generally more amenable to automation.



Financial Life Stages of Older Canadians

This study, commissioned by the Ontario Securities Commission (OSC) and conducted by the Brondesbury Group, provides some insights on the knowledge that older Canadians have about the financial realities of retirement and how they would apply that knowledge earlier in life if they are able to do so. The top financial concerns and main financial risks of older Canadians are identified for each life stage and how they are being managed are discussed.



Canadian Economic Dashboard and COVID-19

This dashboard presents selected data that are relevant for monitoring the impacts of COVID-19 on economic activity in Canada. It includes data on a range of monthly indicators - real GDP, consumer prices, the unemployment rate, merchandise exports and imports, retail sales, hours worked and manufacturing sales -- as well as monthly data on aircraft movements, railway carloadings, and travel between Canada and other countries.



CPA Canada 2020 Canadian Finance Study

Chartered Professional Accountants of Canada (CPA Canada) has released its comprehensive Canadian Finance Study 2020, which examines people's attitudes and feelings towards their personal finances. The results highlight the new financial realities that Canadians are experiencing during these unprecedented times.

Nielsen conducted the CPA Canada 2020 Canadian Finance Study via an online questionnaire, from September 4 to 16, 2020 with 2,008 randomly selected Canadian adults, aged 18 years and over, who are members of their online panel.

Among the key pandemic-related findings:

  • 31 per cent of the participants say their income has decreased as a result of COVID-19.
  • 30 per cent of respondents report COVID-19 has reduced the amount they are saving.
  • 21 per cent of pre-retired respondents reveal they now plan to retire later as a result of COVID-19.
  • COVID-19 also is impacting the way survey participants are spending, with 55 per cent saying they are spending less, on average.
  • Nearly half of the respondents (46 per cent) say that their financial situation is about the same as it was a year ago.
  • 77 per cent of those surveyed are not receiving a COVID-19-related benefit from the federal government.



Inter-generational comparisons of household economic well-being, 1999 to 2019

This study of data from the Distributions of Household Economic Accounts compares households' economic well-being from a macro-economic accounts perspective, as measured by net saving and net worth for each generation when the major income earner for a household in one generation reached the same point in the life cycle as the major income earner for a household in another generation. The study finds that while younger generations have higher disposable income and higher consumption expenditure than older generations when they reached the same age, their net saving is relatively similar. As well, younger generations' economic well-being may be more at risk due to the COVID-19 pandemic since they depend more on employment as a primary source of income, they have higher debt relative to income, and they have less equity in financial and real estate assets from which to draw upon when needed.



Gender Results Framework: Data table on core housing need

Statistics Canada's Centre for Gender, Diversity and Inclusion Statistics has released an enhanced data table on the topic of core housing need. These statistics will be used by the Gender Results Framework, a whole-of-government tool designed to track gender equality in Canada.

Using data from the 2006 Census of Population, the 2016 Census of Population and the 2011 National Household Survey, the table shows the proportion of the population in core housing need by selected economic family characteristics.

This table includes a breakdown by province and territory, age group as well as other demographic characteristics such as population groups designated as visible minorities and Indigenous identity.



A profile of Canadians with a mobility disability and groups designated as visible minorities with a disability

Results from the 2017 Canadian Survey of Disability (CSD) have shown that over half of Canadians with a mobility disability need at least one workplace accommodation. Among population groups designated as visible minorities who have a disability, one-quarter considered themselves to be disadvantaged in employment because of their condition.

In recognition of the International Day of Persons with Disabilities, Statistics Canada released three new data products based on findings from the 2017 CSD. One infographic focuses on disabilities related to mobility and another takes a look at visible minorities with disabilities. In addition, two data tables, on industry and occupation of those with and without disabilities, are now available.



Labour Force Survey, November 2020

November Labour Force Survey (LFS) results reflect labour market conditions as of the week of November 8 to 14.

In September and October, many provinces began introducing targeted public health measures in response to rising COVID-19 numbers. In early November, restrictions related to indoor dining and fitness facilities were eased in Ontario, while in Manitoba new measures affecting restaurants, recreational facilities and retail businesses were introduced. Much of Quebec remained at the "red" alert level in November, leading to the ongoing closure of indoor dining and many recreational and cultural facilities.



Virtual self-assisted tax filing: Learnings from a program pilot

During 2020, alternative approaches to the traditional community tax clinic model have become even more valuable as COVID-19 lockdown measures prevented in-person program delivery. In response to the growing demand for alternative ways to deliver tax-filing support, Prosper Canada partnered with Intuit Canada and three community organizations in Ontario to pilot a virtual tax-filing model that empowers individuals to complete their tax return themselves. The pilot was supported by tax experts and volunteers who helped guide individuals through the TurboTax for Tax Clinics Canada software.  

The webinar speakers are:

  • Ana Fremont (Prosper Canada)
  • Guy Labelle, (Intuit/TurboTax)
  • Ansley Dawson (Woodgreen Community Services, Toronto)
  • Marc D’Orgeville, (EBO, Ottawa) 

This webinar is ideally suited for frontline practitioners exploring alternate ways to deliver tax-filing support to vulnerable Canadians. 

Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.



Read the presentation slides for this webinar.

Download the handout for this webinar: Process map: Virtual Self-File model overview

Time-stamps for the video recording:
4:01 – Agenda and introductions
5:59 – Audience polls
10:27 – Project introduction (Speaker: Ana Fremont, Prosper Canada)
14:31 – Tour of TurboTax for Tax Clinics (Speaker: Guy Labelle, Intuit)
17:59 – Woodgreen project pilot (Speaker: Ansley Dawson, Woodgreen Community Services)
27:35 – EBO 2-step process (Speaker: Marc D’Orgeville, EBO)
39:26 – Woodgreen program modifications (Speaker: Ansley Dawson, Woodgreen)
46:03 – Q&A


Office of the Superintendent of Bankruptcy Canada: Statistics and Research

The Office of the Superintendent of Bankruptcy Canada releases statistics on insolvency (bankruptcies and proposals) numbers in Canada.

The latest statistics released on November 4, 2020 show that the number of insolvencies in Canada increased in the third quarter of 2020 by 7.9% compared to the second quarter.



Labour Force Survey, October 2020

October Labour Force Survey (LFS) results reflect labour market conditions as of the week of October 11 to 17. By then, several provinces had tightened public health measures in response to a spike in COVID-19 cases. Unlike the widespread economic shutdown implemented in March and April, these measures were targeted at businesses where the risk of COVID transmission is thought to be greater, including indoor restaurants and bars and recreational facilities.

Employment increased by 84,000 (+0.5%) in October, after growing by an average of 2.7% per month since May. The unemployment rate was 8.9%, little changed from September.

Employment increases in several industries were partially offset by a decrease of 48,000 in the accommodation and food services industry, largely in Quebec.



Labour Force Survey, September 2020

The September Labour Force Survey (LFS) results reflect labour market conditions as of the week of September 13 to 19. At the beginning of September, as Canadian families adapted to new back-to-school routines, public health restrictions had been substantially eased across the country and many businesses and workplaces had re-opened. Throughout the month, some restrictions were re-imposed in response to increases in the number of COVID-19 cases. In British Columbia, new rules and guidelines related to bars and restaurants were implemented on September 8. In Ontario, limits on social gatherings were tightened for the hot spots of Toronto, Peel and Ottawa on September 17 and for the rest of the province on September 19.



Cities Reducing Poverty: 2020 Impact Report

The Vibrant Communities – Cities Reducing Poverty 2020 Impact Report is the Tamarack Institute's first attempt at capturing and communicating national trends in poverty reduction and the important ways in which member Cities Reducing Poverty collaboratives are contributing to those changes.

This impact report is meant for poverty reduction organizers and advocates, and public decision-makers to get a sense for how collaborative, multi-sectoral local roundtables with comprehensive plans contribute to poverty reduction in their communities and beyond; and spotlights high-impact initiatives that are demonstrating promising results.



Report on Income and Canadian Financial Consumer Complaints

This report explores the financial services complaint experiences of Canadians at various income levels who used the Ombudsman for Banking Services and Investments (OBSI)’s service. The national, not-for-profit organization collected demographic and case data for almost 1,000 closed cases resolved between 2017 to 2019 to create the report. These cases were grouped into three categories:

  • lower-income households (under $60,000);
  • middle-income households ($60,000 to $100,000); and
  • higher-income households (over $100,000).

Key findings include:

  • Lower-income households represent almost 40% of OBSI cases. Lower-income consumers of financial services need and make use of OBSI as an accessible alternative to the legal system.
  • Nearly one-third (30%) of employed complainants live in lower- or middle-income households. Canadians experience economic barriers to accessing legal services regardless of their employment status.
  • Most lower-income complainants are over 60, while most higher-income complainants are under 50. Older Canadians have a particular need for accessible dispute resolution.



Indicators for Financial Empowerment: Learnings from the National Financial Empowerment Champions Project

This resource offers a set of common indicators that community organizations can use to measure the reach and impact of their financial empowerment (FE) programming. It is intended for any community organization that works to foster greater financial well-being for economically disadvantaged Canadians.

This resource compiles the key performance indicators (KPIs) and presents them for use by community organizations beyond the National Financial Empowerment Champions (FECs) partners. The KPIs have been refined in response to partners’ feedback and in recognition of developments in the FE field, ensuring that the definitions reflect current and best practices in the field of financial empowerment/financial literacy in Canada and the USA.