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Protect yourself and your family: spotting the signs of financial abuse




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Needs versus wants




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Steps to offering a financial lifeline

There are many reasons why someone might be struggling financially. Job loss, health challenges, or a sudden financial emergency could cause hardship, preventing someone from staying afloat. In times like these, it’s not uncommon for someone to ask for help from friends or family. Before agreeing to help, make sure you will not be putting your own financial future at risk.



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Threats and intimidation to pay your tax bill? How to spot tax season scams

During the income tax filing season, scammers pose as representatives of the Canada Revenue Agency (CRA) in an attempt to trick you into sending payment for fictitious "debts" or into providing sensitive personal information that they can use to commit fraud.

Learn more on how to spot tax season scams and what to do if you are the victim of fraud. 



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Financial literacy courses for Canadian students

Teachers may incorporate two gamified financial literacy courses that are currently freely available into their lessons.

Students can now access two age-appropriate courses designed to help boost students' financial knowledge and confidence at any stage of their financial journey.

Course titles:

  1.  Money Management Foundations* (Grades 6 - 12)
    • Money Management and Budgeting
  2. Money Management After High School* (Grades 9 - 12)
    • Managing My Money After High School

Students will explore resources and tools on the FCAC website that they will be able to use well beyond high school.

*Students can earn a completion certificate issued by the FCAC and ChatterHigh!



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Cyber security awareness quizzes

Discover a new quiz site to help Canadians and Canadian small businesses protect against phishing scams. 

The Canadian Bankers Association has created four quizzes for Canadians to learn more about cyber fraud and how to prevent becoming a victim. 

Quiz #1: Phish, vish, smish

Quiz #2: Social engineering: a peek behind the curtain

Quiz # 3: Protecting your small business from phishing attacks

Quiz #4: How to protect yourself and others

 



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Do you know how to prevent fraud?

Test your knowledge on fraud prevention by answering these 11 questions.



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Dealing with Debt




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Dealing with debt: Tips and tools to help you manage your debt

Dealing with debt – About this resource

DWD Worksheet #1 – Your money priorities – Fillable PDF

DWD Worksheet #2: What do I owe? – Fillable PDF

DWD Worksheet #3: Making a debt action plan – Fillable PDF

DWD Worksheet #4: Tracking fluctuating expenses – Fillable PDF

DWD Worksheet #5: Making a spending plan – Fillable PDF including calculations

DWD Worksheet #6: Your credit report and credit score – Fillable PDF

DWD Worksheet #7: Know your rights and options

Dealing with debt – Resources

Dealing with debt – Full booklet

Dealing with debt: Training tools

Dealing with debt – Facilitator tools (Training deck, facilitator guide, and sample Equifax credit report) – English

Gestion de la dette: Conseils et outils pour vous aider à gérer votre dette

01 – Vos priorités financières
02 – Combien ai-je de dettes?
03 – Faire un plan d’action
04 – Suivi des dépenses variables
05 – Faire un plan de dépense
06 – Dossier de crédit et cote de solvabilité
07 – Connaître nos droits et nos options
Ressources : Pour en savoir plus
Gestion de la dette : Livret complet

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Insights into the risks and benefits of digital financial services for consumers

One of the consequences of social distancing and other restrictions, during the pandemic, such as those on business operating hours, is that consumers spent more of their time searching for information, shopping, and streaming entertainment on-line. With more free time on their hands and money in the bank, a larger percentage of the population took up an interest in investing, often through on-line brokerage platforms or in the cryptoasset markets.

Because consumers have been spending more time on-line since the start of the pandemic, they have been more exposed to on-line fraud. In addition to phishing and malware, consumers are dealing with known scams but in digital form, often on social media.

For some consumers, the evergrowing number of reliable and accessible information sources could lead to information overload, also known as “infobesity, where there is so much information that the consumer cannot process it all. Infobesity can lead to decision paralysis. 

In this paper the AMF make the most of their 360-degree view on the financial industry’s digital transformation to review the main changes that occurred in each of their areas of focus, describe the risk of digitalization for the consumers of financial products and services and present the potential opportunities that have been identified to mitigate these risks.



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Managing debt

Managing debt doesn't have to be overwhelming. These tips and tools from the Ontario Securities commission can help you borrow wisely and pay off debt more quickly.



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Research study: Crypto assets 2022

This study by the Ontario Securities Commission examines Canadians’ crypto ownership and knowledge. It found 13% of Canadians currently own crypto assets or crypto funds. The study also found most Canadians did not have a working knowledge of the practical, legal and regulatory dimensions of crypto assets. Crypto assets were believed to play a key role in the financial system by 38% of those surveyed. The study provides a profile of crypto owners, their reasons for purchasing crypto assets or crypto funds, the role of financial advice, impact of advertising, and the experience of crypto owners with crypto trading platforms. 



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National financial literacy strategy video gallery

View the 8 videos created by the Financial Consumer Association of Canada (FCAC) as part of the National Financial Literacy Strategy 2021-2026. Videos include: 

  • Make change that counts: Introducing FCAC’s National Financial Literacy Strategy
  • Communicate in ways people understand
  • Build and provide for diverse needs
  • Support increased digital access and digital literacy
  • Enhance access to trustworthy and affordable financial help
  • Use behavioural design to simplify financial decisions
  • Strengthen consumer protection measures
  • 5 Key Consumer Building Blocks



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Financial literacy around the world: insights from the S&P’s rating services global financial literacy survey

The Standard & Poor's Ratings Services Global Financial Literacy Survey is the world’s largest, most comprehensive global measurement of financial literacy. It probes knowledge of four basic financial concepts: risk diversification, inflation, numeracy, and interest compounding.

The survey is based on interviews with more than 150,000 adults in over 140 countries. In 2014 McGraw Hill Financial worked with Gallup, Inc., the World Bank Development Research Group, and GFLEC on the S&P Global FinLit Survey.



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Behavioural bias checker

Being aware of potential biases can help you become a better decision-maker. Use this tool to improve your awareness of different behavioural biases or “blind spots” that may influence your decisions.



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Municipal Toolkit: A toolkit for embedding financial empowerment supports into municipal services




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For frontline staff - Quick tools you can use with clients

Starting the conversation

Here are 7 questions to help you start a conversation about money with your client. Based on what you learn about your clients’ needs, the remaining links on this page to help you find answers and next steps.

Try this coaching readiness checklist to help your client ascertain if they have the time and are interested in receiving financial coaching.

Worksheets & tip sheets 

Here are some “go to” worksheets and tip sheets that frontline staff have found very helpful with their clients. They focus on budgeting, saving, and debt management – common FE needs that come up. Try them out for yourself first and see which ones might work for your clients.

The Budget Spreadsheet is an excellent tool for capturing the full picture of an individual’s financial picture. The individual inputs information according to different categories and the tool calculates totals in a summary page to show how much money is left over at the end of the month. [Thunder Bay Counselling]

The Simple budget template is an alternative monthly budget tool clients can use. It includes links to an Income tracking worksheet and Expenses tracking worksheet. [Prosper Canada / Trove]

The Urgent vs Important worksheet can help clients prioritize their spending. This, in turn, can help them save or “find money” for necessary expenses. [Prosper Canada / Trove]

Knowing how to set a SMART goal is important for planning and achieving targets. In the Set a SMART financial goal, clients learn what a SMART goal is and write SMART financial goals that are important to them. [Prosper Canada / Trove]

Making a spending plan is a worksheet clients can use to create a spending plan for each week based on money coming in and out each month. [Prosper Canada / Trove]

Making a debt action plan is a worksheet to help your clients get a handle on their debt. [Prosper Canada / Trove]

Tips for Managing Debt and Bills is a reference sheet you can give clients during tough times when managing cash flow is a challenge.

Prioritizing bills helps clients prioritize what bills to pay when it’s not possible to pay for everything. Note that this tool is from the Consumer Financial Protection Bureau (CFPB), an American government agency and includes a link to their website. Let clients know the information on the website is geared to the US context. [Consumer Financial Protection Bureau]

Online sites and tools

Here are great online tools you can also share and use in your FE work with clients.

Benefits wayfinder [benefitswayfinder.org]

Support with access to benefits is another powerful FE intervention. The Benefits wayfinder is a simple, easy to use, plain language tool that helps people on low and modest incomes find and track benefits they could get. Clients can use it on their own or with your support.

Read the Benefits wayfinder fact sheet to learn more.

Then watch the How to use this tool video. It highlights and demonstrates how to navigate through the key features of the tool.

If you would like additional training on how to support your clients with access to benefits and use the Benefits wayfinder tool in your money conversations, you can sign up for Prosper Canada’s self-directed online course and/or live workshop.

Trove [yourtrove.org]

Trove is a free bilingual website that clients can visit on their own or with your support. Many of the tools you were introduced to above can be found on Trove, along with a wealth of other user-friendly financial tools, worksheets, and education information to help clients take charge of their spending, learn about tax filing and benefits, and manage debt.

Along with a link to the Benefits wayfinder, you can also find these online tools:

  • My money in Canada is a website that can help clients build healthy money habits with simple, easy to use learning modules on a range of money topics. The site also includes videos and a financial wellness checklist for clients.
  • The RDSP Calculator for Canadians can be used to assess the potential of opening and contributing to a Registered Disability Savings Plan.

For managers - Tools for getting started with financial empowerment

The resources below focus on starting steps and tools to assist in the initial planning and implementation stages for embedding FE. Future phases of the toolkit will share resources for later stage efforts, as well as non-municipal efforts, such as public libraries and health care systems.

Tool 1. Making the case for financial empowerment

For FE to be successful, it’s critical to get buy-in from staff and stakeholders.

Below are great resources to share with key players who are new to FE. They can help you get others quickly up to speed on what FE is and the value of embedding FE as you onboard them or work to build interest in FE in your municipality.

  • Prosperity Gateways Primer gives a quick overview of the “what” and “why” of embedding FE into municipal services.
  • FE Brochure provides a more detailed introduction to FE and embedding FE.
  • Here are three case examples you can use to show the powerful impact embedding FE into municipal services can have:
  • Case example: York region
  • Case example: TESS
  • Case example: Edmonton

Tool 2. Getting started: the internal scan 

Take the time to learn about common FE interventions. Then, assess conditions, capacity and considerations in your municipality for providing these kinds of financial help to your clients.

This tool guides you through an internal scan as you envision what embedding FE might look like in your service delivery context. Consider Tool 2: Getting started: the internal scan a starting point that will continue to evolve as you move through the process.

Tool 3. Exploring partnerships: the external scan

Municipalities do not have to deliver FE supports themselves to turn their services into Prosperity Gateways. In many cases, especially at the outset, it may be more cost-effective and less resource intensive to establish referral pathways to other local service providers or to partner with non-profit organizations, foundations, or financial service providers to deliver the financial help to meet your clients’ needs.

Use Tool 3: Exploring collaborations and partnerships to perform a scan of FE services in your local community and identify potential collaborations and partnerships.

Two additional partnership resources are ‘Elements of Integration‘ and ‘Partnership Tip Sheet‘

Tool 4. Designing the initiative: the service blueprint

Having completed an internal and external scan of barriers and opportunities, you are now ready to design an FE initiative to suit your municipality’s context. Designing the initiative is an important phase where you work out the service model, clarify partnerships, and imagine the ideal client experience.

Tool 4: Designing the initiative guides you through choosing the best service delivery model for your context and designing the client and staff journey.

We hope this toolkit will grow and improve with use and feedback. Current ideas for upcoming tools include:

  • Understanding your clients’ financial capability
  • Building a successful team
  • Supporting staff for success
  • Setting up effective data collection and evaluation processes

Tool 5. Designing the initiative: a shadowing guide

Tool 5: A shadowing guide can help frontline staff understand the process from intake to service delivery.

Feedback / Suggestions

We’d love to hear your feedback and suggestions for tools that you would find useful. Please email: Helen Payne Watt at [email protected]

Learn more about FE

Canadian Publications

Prosperity Gateways: Cities for financial empowerment – Building the case outlines evidence for embedding FE.

Read the report How financial empowerment services are helping Ontarians build financial health for more supporting evidence and personal stories.

Financial Empowerment – What is it and how it helps reduce poverty [national] suggests that FE is a critical missing piece of federal government policy that can significantly boost client outcomes when it is embedded into other programs and services.

Financial Empowerment – What is it and how it helps reduce poverty [Alberta] provides an overview of provincial government action on FE in Alberta. The Alberta government adapted the national document (by the same name) to use in their internal discussions with municipal decision-makers. Create a document that you can use for your internal discussions using this as an example.

U.S. Publications

The municipal integration of FE in Canada is grounded in influential work in the US by the Cities for Financial Empowerment (CFE) Fund. Launched in 2012 in New York the CFE Fund showed that embedding FE strategies into local government infrastructure can have a “supervitamin effect” on public programs, increasing the financial stability of low to moderate income households.

  • Read the pioneering article: “Municipal Financial Empowerment: A Supervitamin for Public Programs”
  • Learn more about their Financial Empowerment Centers model in this 4-minute video
  • Visit their website to see resources and sign up for their quarterly newsletter
  • See a three-year evaluation of the model in 5 cities across the US. “An Evaluation of Financial Empowerment Centers – Building People’s Financial Stability as a Public Service”

The Urban Institute examined the cost of residents’ financial insecurity to city budgets in 10 American cities in this 2017 research. Across these cities, the costs range from the tens to hundreds of millions of dollars, suggesting that cities have an economic interest in improving their residents’ financial health.

A report by JP Morgan Chase reviews municipal efforts to integrate financial capability into public services in several US locations in “A Scan of Municipal Financial Capability Efforts.”

Pour le personnel de première ligne — Outils rapides que vous pouvez utiliser avec les clients

Amorcer la conversation

Voici sept questions qui vous aideront à entamer une conversation à propos de l’argent avec votre client. En fonction de ce que vous avez appris sur les besoins de vos clients, les autres liens de cette page vous aideront à trouver des réponses et à connaître les prochaines étapes.

Utilisez cette liste de vérification pour aider votre client à décider s’il a le temps et s’il souhaite recevoir un accompagnement financier. 

Fiches de travail et fiches de conseils

Voici quelques feuilles de travail et des feuilles de conseils que le personnel de première ligne a trouvé très utiles pour ses clients. Elles portent principalement sur la planification budgétaire, l’épargne et la gestion des dettes — les besoins courants en matière d’AF qui se présentent. Essayez-les d’abord pour vous-même et voyez ceux qui pourraient convenir à vos clients.

La feuille de calcul du budget (anglais seulement) est un excellent outil pour saisir le portrait complet de la situation financière d’un individu. La personne saisit les données selon différentes catégories et l’outil calcule les totaux dans une page de synthèse pour montrer combien d’argent il reste à la fin du mois. [Thunder Bay Counselling]

Le modèle de budget simple est un outil alternatif de budget mensuel que les clients peuvent utiliser. Il comprend des liens vers une feuille de calcul de suivi des revenus et une feuille de calcul de suivi des dépenses. [Prospérité Canada/Trove]

La feuille de calcul Urgent versus Important peut aider les clients à établir des priorités dans leurs dépenses. Cela peut ensuite les aider à économiser ou à « trouver de l’argent » pour les dépenses nécessaires. [Prospérité Canada/Trove]

Il est important de savoir comment établir un objectif INTELLIGENT pour mettre en place et atteindre des objectifs. Avec l’outil Comment établir des objectifs financiers INTELLIGENTS, les clients apprennent ce qu’est un objectif INTELLIGENT et choisissent des objectifs financiers INTELLIGENTS qui sont importants pour eux. [Prospérité Canada/Trove]

La feuille de calcul Comment établir un plan de dépenses est un outil que les clients peuvent utiliser pour créer un plan de dépenses pour chaque semaine en fonction des entrées et sorties d’argent du mois. [Prospérité Canada/Trove]

La feuille de calcul Élaboration d’un plan d’action en matière de dettes est un outil pour aider vos clients à prendre le contrôle sur leurs dettes. [Prospérité Canada/Trove]

Conseils pour la gestion des dettes et des factures est une feuille de référence que vous pouvez donner à vos clients dans les moments difficiles où la gestion des fonds est un défi.

Le classement des factures par ordre de priorité (anglais seulement) aide les clients à déterminer les factures à payer en premier lorsqu’il n’est pas possible de tout payer. Notez que cet outil provient du Consumer Financial Protection Bureau (CFPB), une agence gouvernementale américaine, et comprend un lien vers son site Web. Expliquez aux clients que les renseignements figurant sur le site Web sont adaptés au contexte américain. [Consumer Financial Protection Bureau]

Sites et outils en ligne

Voici d’excellents outils en ligne que vous pouvez également faire connaître et utiliser dans votre travail en matière d’AF avec les clients.

Orienteur en mesures d’aide [benefitswayfinder.org/fr]

L’aide à l’accès aux mesures d’aide est une autre façon puissante d’intervenir en matière d’AF. L’Orienteur en mesures d’aide est un outil simple, facile à utiliser et rédigé en langage clair qui aide les personnes à revenus faibles ou modestes à trouver et à répertorier les mesures d’aide auxquelles elles peuvent prétendre. Les clients peuvent l’utiliser seuls ou avec votre aide.

Pour en savoir plus, lisez la fiche d’information sur l’Orienteur en mesures d’aide. (anglais seulement)

Ensuite, regardez la vidéo Comment utiliser cet outil (anglais seulement). Elle explique et démontre comment naviguer à travers les principales caractéristiques de l’outil.

Si vous souhaitez obtenir une formation supplémentaire sur la façon d’aider vos clients à accéder aux mesures d’aide et d’utiliser l’Orienteur en mesures d’aide dans vos conversations au sujet de l’argent, vous pouvez vous inscrire au cours autodidacte en ligne  ou à l’atelier en direct de Prospérité Canada.

Trove [yourtrove.org/fr] 

Trove est un site Web bilingue gratuit que les clients peuvent visiter par eux-mêmes ou avec votre aide. La plupart des outils qui vous ont été présentés ci-dessus se trouvent sur Trove, ainsi qu’une multitude d’autres outils financiers conviviaux, des feuilles de calcul et des renseignements éducatifs pour aider les clients à prendre en charge leurs dépenses, à se renseigner sur la déclaration et les avantages fiscaux et à gérer leurs dettes.

En plus d’un lien vers l’Orienteur en mesures d’aide, vous trouverez également ces outils en ligne :

  • Mon argent au Canada est un site Web qui peut aider les clients à acquérir de bonnes habitudes en matière de gestion de l’argent grâce à des modules d’apprentissage simples et faciles à utiliser sur toute une série de sujets liés à l’argent. Le site comprend également des vidéos (anglais seulement) et un questionnaire relatif au bien-être financier pour les clients.
  • La calculatrice du REEI pour les Canadiens peut être utilisée pour évaluer la possibilité d’ouvrir et de cotiser à un régime enregistré d’épargne-invalidité.

Pour les gestionnaires — Outils pour démarrer avec l’autonomisation financière

The resources below focus on starting steps and tools to assist in the initial planning and implementation stages for embedding FE. Future phases of the toolkit will share resources for later stage efforts, as well as non-municipal efforts, such as public libraries and health care systems.

Outil 1. Argumenter en faveur de l’autonomisation financière. 

Pour que l’AF soit un succès, il est essentiel d’obtenir l’adhésion du personnel et des intervenants.

Vous trouverez ci-dessous d’excellentes ressources à faire connaître aux acteurs clés qui ne connaissent pas encore l’AF. Elles peuvent vous aider à faire comprendre rapidement aux autres ce qu’est l’AF et la pertinence d’intégrer l’AF lorsque vous les accueillez ou lorsque vous travaillez à susciter l’intérêt pour l’AF dans votre municipalité.

● L’abécédaire des passerelles pour la prospérité (anglais seulement) donne un aperçu de « qu’est-ce que c’est » et du « pourquoi » au sujet de l’intégration de l’AF dans les services municipaux.

● La brochure de l’AF (anglais seulement) fournit une introduction plus détaillée à l’AF et à l’intégration de l’AF.

● Voici trois exemples de cas que vous pouvez utiliser pour montrer l’impact puissant que peut avoir l’intégration de l’AF dans les services municipaux :

o Exemple de cas : Région de York

o Exemple de cas : Services sociaux et d’emploi de Toronto

o Exemple de cas : Edmonton

Outil 2. Commencer : l’analyse interne

Prenez le temps de vous renseigner sur les types d’interventions courantes en matière d’AF. Ensuite, évaluez les conditions, la capacité et les considérations dans votre municipalité pour fournir ces types d’aide financière à vos clients.

Cet outil vous guide à travers une analyse interne qui vous permet d’envisager ce que pourrait être l’intégration de l’AF dans votre contexte de prestation de services.

Considérez l’outil 2 : Commencer : l’analyse interne un point de départ qui continuera à évoluer à mesure que vous avancerez dans le processus.

Outil 3. Explorer les partenariats : l’analyse externe 

Les municipalités ne sont pas obligées de fournir elles-mêmes des mesures d’aides en matière d’AF pour transformer leurs services en passerelles pour la prospérité. Dans de nombreux cas, surtout au début, il peut être plus rentable et moins exigeant sur le plan des ressources d’établir des liens de référence vers d’autres prestataires de services locaux ou de s’associer à des organismes à but non lucratif, des fondations ou des prestataires de services financiers pour fournir l’aide financière répondant aux besoins de vos clients.

Utilisez l’outil 3 : Explorer les collaborations et les partenariats pour effectuer une analyse des services en matière d’AF dans votre communauté locale et identifier les collaborations et partenariats potentiels.

Deux autres ressources à propos du partenariat sont les « Éléments de l’intégration » et les « Conseils pour le partenariat » . 

Outil 4. Concevoir l’initiative : le plan de service

Après avoir effectué une analyse interne et externe des obstacles et des opportunités, vous êtes maintenant prêt à concevoir une initiative d’AF adaptée au contexte de votre municipalité. La conception de l’initiative est une phase importante où vous élaborez le modèle de service, clarifiez les partenariats et imaginez l’expérience client idéale.

L’outil 4 : Conception de l’initiative vous guide dans le choix du meilleur modèle de prestation de services pour votre contexte et dans la conception du parcours du client et du personnel.

Nous espérons que cette boîte à outils se développera et s’améliorera avec l’utilisation et les commentaires. Les idées actuelles pour les outils à venir incluent :

  • Comprendrela capacité financière de vos clients
  • Mettresur pied une équipe performante
  • Soutenirle personnel pour qu’il réussisse
  • Mettreen place des processus efficaces de collecte de données et d’évaluation

Outil 5. Concevoir l’initiative : un guide d’observation

L’outil 5 : Un guide d’observation peut aider le personnel de première ligne à comprendre le processus, de l’accueil à la mise en œuvre du service. 

Commentaires et suggestions

Nous serions ravis d’entendre vos commentaires et vos suggestions d’outils que vous trouveriez utiles. Veuillez nous envoyer un courriel : Helen Payne Watt à l’adresse [email protected].

En savoir plus en matière d’AF

Publications canadiennes

Passerelles de prospérité : Les villes pour l’autonomisation financière — établir le dossier (anglais seulement) décrit les preuves qui sont pour l’intégration de l’AF.

Lisez le rapport intitulé Comment les services d’autonomisation financière aident les Ontariens à renforcer leur santé financière (anglais seulement) pour obtenir plus de preuves et de récits personnels.

Le document Autonomisation financière — qu’est-ce que c’est et comment cela aide à réduire la pauvreté [national] (anglais seulement) suggère que l’autonomisation financière est une pièce manquante essentielle de la politique du gouvernement fédéral qui peut considérablement améliorer les conditions de vie des clients lorsqu’elle est intégrée à d’autres programmes et services.

Le document Autonomisation financière — qu’est-ce que c’est et comment cela aide à réduire la pauvreté [Alberta] (anglais seulement) donne un aperçu de la démarche du gouvernement provincial en matière d’AF en Alberta. Le gouvernement de l’Alberta a adapté le document national (du même nom) pour l’utiliser dans ses discussions internes avec les décideurs municipaux. Créez un document que vous pourrez utiliser pour vos discussions internes en utilisant cet exemple.

Publications américaines

L’intégration municipale de l’AF au Canada est fondée sur les travaux influents réalisés aux États-Unis par le Fonds Cities for Financial Empowerment (CFE). Lancé en 2012 à New York, le Fonds CFE Fund a montré que l’intégration de stratégies d’AF dans l’infrastructure des gouvernements locaux peut avoir un « effet super vitaminé » sur les programmes publics, en augmentant la stabilité financière des ménages à revenu faible ou modéré.

  • Lisez l’article pionnier : « Municipal Financial Empowerment: A Supervitamin for Public Programs » (anglais seulement)
  • Apprenez-en davantage sur leur modèle de centres d’autonomisation financière (anglais seulement) dans cette vidéo de quatre minutes.
  • Visitez leur site Web (anglais seulement) pour voir les ressources et vous inscrire à leur infolettre trimestrielle.
  • Découvrez une évaluation de trois ans du modèle dans cinq villes des États-Unis. « An Evaluation of Financial Empowerment Centers – Building People’s Financial Stability as a Public Service » (anglais seulement)

L’Urban Institute a examiné le coût de l’insécurité financière des résidents sur les budgets municipaux de dix villes américaines dans cette recherche de 2017 (anglais seulement). Dans ces villes, les coûts vont de dizaines à des centaines de millions de dollars, ce qui suggère que les villes ont un intérêt économique à améliorer la santé financière de leurs résidents.

Un rapport de JP Morgan Chase passe en revue les efforts déployés par les municipalités pour intégrer la capacité financière dans les services publics dans plusieurs villes américaines dans « A Scan of Municipal Financial Capability Efforts » (anglais seulement).

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Translated financial terms

The Consumer Finance Protection Bureau has developed resources to help multilingual communities and newcomers in a selection of languages. The translated financial terms are available in Chinese, Spanish, Vietnamese, Korean and Tagalog.

This website has many other multi-lingual resources, covering a range of topics from opening a bank account, money transfers, money management, debt collection and many others. Some terms are US based but most are universal. 

 



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Five Good Ideas about using human-centred design for social change

With a growing number of barriers to accessing vital services, we need to think critically about accessibility and people’s services experiences in the social and public sector. Human-centred design is an approach which centres the voices and lived experiences of people who are impacted in the design or re-design of a program or service.

During this session, Galen MacLusky and Nandita Bijur of Prosper Canada share the mindsets and principles that have helped their organization introduce and integrate human-centred design into their projects. Specifically, you will hear how they used human-centred design in their work integrating financial empowerment into municipal services and in designing impactful frontline services for people living on low incomes. Human-centred design can often feel overwhelming, but this session will help you think about small shifts you can implement in your practice and decision-making that could make a big difference.



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How women can save more money

This webinar hosted by FCAC (originally broadcast on November 17, 2021) targets women who want to learn more about managing money and building saving habits.

Guest speaker, personal financial expert, Rubina Ahmed-Haq has also contributed to Canada's financial literacy blog on "Women face unique money challenges".

Helpful links related to the content matter in this video:

Budget Planner

Getting help from a credit counsellor

Choosing a financial advisor

 



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Momentum’s Money Management Courses

Momentum is a change-making organization that acts as a bridge by taking an economic approach to poverty reduction and adding a social perspective to economic development initiatives.

Our programs are holistic, covering everything from financial literacy, entrepreneurship and employment training, to developing communication skills, building self-confidence and establishing positive social networks.

Our work is focused in the following 3 areas:

  • Programs and services for people that are living on low incomes to increase their ability to manage and save money, train for and maintain good jobs, or start a business. Built on the sustainable livelihoods model, Momentum’s programs work to build livelihood assets—connections, sense of self, basics needs and services, skills and knowledge, and finances—that lead to increased income and assets, and ultimately an exit from poverty.
  • Support to communities and businesses to build and sustain the local economy from the ground up through Community Economic Development education and resources.
  • Community leadership working with community partners, academics, civil servants and elected officials to support innovative  systems-change approaches to poverty reduction, promote best-practices through evaluation and research, and influence public policies to remove barriers and allow people to be more financially stable.

Check out our on demand money management workshops



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Learn about your taxes (free CRA online course)

A free online course to learn about personal income taxes in Canada, developed by the Canada Revenue Agency.

Contents include:

  1. Starting to work: Why you need a social insurance number (SIN), when to fill out a TD1 form, and what’s on your pay stub and T4 slip.
  2. Preparing to do your taxes: Find out what you’ll need to know before doing your taxes and the different ways to do them.
  3. Completing a basic tax return: An introduction to a basic income tax and benefit return. What you need to report, how to claim deductions and tax credits, and finding out whether you will get a refund or owe tax.

Additional resources for teachers and facilitators are available.

 



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The Comeback Generation: Pandemic is inspiring Gen Z to build financial resilience

The coronavirus pandemic has tested the limits of Canadians over the past 20 months. What began as a health crisis quickly morphed into an economic crisis, with the spread of COVID‑19 shocking large segments of the economy and leaving many without paycheques. While no generation has been unaffected by the pandemic, the economic impact was distributed unevenly. Many younger Canadians in Generation Z, or Gen Z, have had their education disrupted, career plans changed, and financial prospects diminished largely because they are overrepresented in the highly affected service sector, according to a new survey by the Canadian Bankers Association (CBA).

The survey was published to mark Financial Literacy Month, which takes place each November, and found that more than half (53 per cent) of Gen Z respondents (aged 18‑25) felt the pandemic upended their financial security, with that number rising to 73 per cent for those in less stable financial situations. At the same time, nine‑in‑ten (88 per cent) Gen Zers are feeling optimistic about their financial futures, and nearly all of them (98 per cent) are actively making plans to strengthen their financial resilience.

"Gen Z was dealt a disproportionately tough hand during the pandemic, but it has also shown incredible resilience in channeling its natural gifts for perseverance, adaptability and motivation," says Neil Parmenter, President and CEO, Canadian Bankers Association. "Despite the setbacks, younger Canadians are eager to forge ahead, be prepared for the unexpected and build bright futures as our economy recovers."



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Debt got you down?

The CBA partnered with Credit Counselling Canada, an association of accredited non-profit credit counselling agencies, to offer the Debt and Money Quiz. 

The online tool helps Canadians assess their financial health and provides recommendations to help those who are struggling financially. 

Take a short “Yes” or “No” quiz to find out if you need support managing money and debt. See how you compare with other quiz respondents.



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Make Change that Counts: National Financial Literacy Strategy 2021-2026

The Financial Consumer Agency of Canada’s (FCAC’s) mandate is to protect Canadian financial consumers and strengthen financial literacy. 

The National Strategy is a 5-year plan to create a more accessible, inclusive, and effective financial ecosystem that supports diverse Canadians in meaningful ways. The National Strategy is focused on how financial literacy stakeholders can reduce barriers, catalyze action, and work together, to collectively help Canadians build financial resilience.



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CFPB Consumer Education Resources

Resources to provide consumers up-to-date information to protect and manage their finances during the coronavirus pandemic. Resources include:

  • mortgage and housing assistance
  • managing your finances
  • student loans
  • avoiding scams

And resources for specific audiences, including:

  • older adults & their families
  • parents & kids
  • people experiencing homelessness



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Measuring the Financial Well-Being of Hispanics: 2018 Financial Well-Being Score Benchmarks

This report provides a foundational set of benchmarks of the financial well-being of Hispanics ages 18 and older in the United States in 2018, as measured by the CFPB Financial Well-Being Scale, that practitioners and researchers can use in their work. The benchmarks were developed using data from the FINRA Foundation’s 2018 National Financial Capability Survey. This report specifically shows financial well-being score patterns for Hispanic adults by socio-demographics, financial inclusion, safety nets, and financial literacy factors. The report highlights key findings in the data and the implications for organizations that are planning to use the benchmarks.



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Get Smarter About Money: Financial Literacy 101 videos

GetSmarterAboutMoney.ca is an Ontario Securities Commission (OSC) website that provides unbiased and independent financial tools to help you make better financial decisions. This series of videos covers different financial literacy topics., including:

  • What is an RRSP?
  • What is a TFSA?
  • What is a mutual fund?
  • Why open an RRSP?
  • What is an RESP?

 



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Financial Well-Being: A Conceptual Model and Preliminary Analysis

Based on an extensive literature review and re-analysis of existing qualitative data, this report offers a working definition and an a priori conceptual model of financial well-being and its possible determinants. Using survey data from Norway (2016), ten regression models have been conducted to identify the key drivers of financial well-being and enhance the understanding of the underlying mechanisms responsible for the unequal spread of well-being across the population. The preliminary analyses in this report were consistent with both the definition and the model, albeit with some nuances and unexplained effects.

The empirical analysis identified three sub-domains of financial well-being. It was found that all three measures share three behaviours as their main drivers: ‘active saving’, ‘spending restraints’ and ‘not borrowing for daily expenses’. Also, ‘locus of control’ stood out as an important explanatory variable, with significant impacts on all three levels of well-being. Beyond that, some distinguishing characteristics were identified for each of the measures.

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Momentum’s Money Management Courses

The money management courses are offered online, on demand, for free. Learn at your own pace and on your own schedule on a variety of topics, including:

  • budgeting
  • credit
  • assets
  • banking
  • consumerism
  • education savings

 



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GFLEC – Finlit Talks

This video series offers concise summaries of in-depth academic and practitioner presentations, in plain English, for dissemination to a worldwide audience. For convenient viewing, most videos are between three and six minutes long.



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The TIAA Institute-GFLEC Personal Finance Index (P-Fin Index)

The TIAA Institute-GFLEC Personal Finance Index (P-Fin Index) measures knowledge and understanding that enable sound financial decision making and effective management of personal finances among U.S. adults. The P-Fin Index is an annual survey developed by the TIAA Institute and the Global Financial Literacy Excellence Center, in consultation with Greenwald & Associates. It is unique in its breadth of questions and its coverage of the topics that measure financial literacy. The index is based on responses to 28 questions across eight functional areas: earning, consuming, saving, investing, borrowing/managing debt, insuring, comprehending risk, and go-to information sources.



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Money Mentors – Savings & Debt Resources

Collection of money management resources, including how create effective budgets, realistic spending plans, deal with your debts, save more money, build a stronger credit rating, and prepare for retirement.



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Financial Well-being among Black and Hispanic Women

This paper provides an in-depth examination of the financial well-being of Black and Hispanic women and the factors contributing to it, using the 2018 wave of the National Financial Capability Study. Differences between Black and Hispanic women versus White women are documented, in that the former are more likely to face economic challenges that depress financial well-being. Controlling for differences in socio-demographic characteristics, there are important differences in the factors that contribute to financial well-being for Black and Hispanic women compared to White women. This includes distinct impacts of education, family structure, employment, and financial literacy. Results imply that extant financial education programs inadequately address the needs of Black and Hispanic women.



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Fearless Woman: Financial Literacy and Stock Market Participation

Women are less financially literate than men. It is unclear whether this gap reflects a lack of knowledge or, rather, a lack of confidence. This survey experiment shows that women tend to disproportionately respond “do not know” to questions measuring financial knowledge, but when this response option is unavailable, they often choose the correct answer. The authors find that about one-third of the financial literacy gender gap can be explained by women’s lower confidence levels. Both financial knowledge and confidence explain stock market participation.



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Testing the use of the Mint app in an interactive personal finance module

To advance understanding of effective financial education methods, the Global Financial Literacy Excellence Center (GFLEC) conducted an experiment using Mint, a financial improvement tool offered by Intuit, whose financial products include TurboTax and QuickBooks. This study measures Mint’s effectiveness at improving students’ financial knowledge, attitudes, and behavior. Students at the George Washington University participated in a half-day budgeting workshop and were exposed to either Mint, which is a real-time, automated platform, or Excel, which is an offline, static tool. 

The authors found that participation in both workshops was associated with improved preparedness to have conversations about money matters with parents, a greater sense of financial autonomy, and an increased awareness of the importance of budgeting, but that participants in the Mint workshop were more likely to have a positive experience using the budgeting tool, to feel confident that they could achieve a financial goal, and to be engaged in budgeting one month after the workshop. Results show that even short financial education interventions can meaningfully influence students’ financial attitudes and behavior and that an interactive tool like Mint may have advantages over a more static tool like Excel. 



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2019 Financial Literacy Annual Report

The 2019 Financial Literacy Annual Report of the Consumer Financial Protection Bureau highlights the Bureau’s Start Small, Save Up campaign, the Office of Financial Education’s foundational research, in conjunction with the Office of Older Americans, to understand the pathways to financial well-being, the Office of Servicemembers Affairs’ Misadventures in Money Management online training program, the Office of Older Americans’ Managing Someone Else’s Money guides, and the Office of Community Affairs’ Your Money, Your Goals toolkit, along with other direct to consumer tools, community outreach channels, and areas of research.



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2020 Financial Literacy Annual Report

The 2020 Financial Literacy Annual Report details the United States' Bureau of Consumer Financial Protection's financial literacy strategy and activities to improve the financial literacy of consumers. Congress specifically charged the Bureau with conducting financial education programs and ensuring consumers receive timely and understandable information to make responsible decisions about financial transactions. Empowering consumers to help themselves, protect their own interests, and choose the financial products and services that best fit their needs is vital to preventing consumer harm and building financial well-being. Overall, this report describes the Bureau’s efforts in a broad range of financial literacy areas relevant to consumers’ financial lives. It highlights our work, including the Bureau's:

  • Response to the COVID-19 pandemic
  • Pivot to financial resilience
  • Start Small, Save Up campaign
  • Foundational research to understand the pathways to financial well-being
  • Misadventures in Money Management online training program
  • Managing Someone Else’s Money guides
  • Your Money, Your Goals toolkit
  • Paying for College tool
  • Direct to consumer tools, community outreach channels, and areas of research



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Connecting to Reimagine: Money & COVID-19 webinar series

This webinar series released by the Global Financial Literacy Excellence Center (GFLEC) features speakers from the public, private, and academic sectors.

Past and upcoming webinar topics include:

  • Navigating Retirement Security Through a Pandemic

  • Financial Literacy and Wellness Among Women

  • Financial Fragility During the Pandemic: The Path Forward

  • Optimizing National Strategies for Financial Education

  • Crafting Policies that Address Inequality in Saving, Wealth, and Economic Opportunities

  • Investor Knowledge and Behaviors in Times of Crisis

  • Increasing Financial Knowledge for Better Rebuilding

  • Designing an Inclusive Recovery

  • Millennials: Buttressing a Generation at Risk



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Review of Financial Literacy Research in Canada: An Environmental Scan and Gap Analysis

The Review of Financial Literacy Research in Canada highlights past and current advancements in financial literacy research (produced by government and non-governmental stakeholders) while identifying existing gaps within the financial landscape. The overriding goal is to help strengthen the financial well-being of all Canadians. The review contains four research priorities: managing debt, navigating the financial marketplace, building savings, and budgeting.



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Financial Literacy Month – 10th anniversary Resources

For the 10th anniversary of Financial Literacy Month in Canada, Financial Consumer Agency of Canada (FCAC) has released resources to help Canadians learn how to manage their finances in challenging times.

Resources include the following topics:

  • Keep track of your money
  • Minimize debt
  • Reassess financial goals
  • Protect yourself against financial fraud
  • Set up an emergency fund
  • Understand financial products and services

 



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COVID-19 Resources for people with disabilities

National Disability Institute (NDI)'s Financial Resilience Center offers resources and assistance to help those with disabilities and chronic health conditions navigate financially through the COVID-19 crisis.

Resource topics include:

  • Information on the COVID-19 stimulus
  • Employment and unemployment
  • Public benefits
  • Managing money
  • Housing, food and healthcare
  • Scams



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Real Money, Real Experts Podcasts

Real Money, Real Experts is a personal finance podcast written and produced by AFCPE (Association for Financial Counseling & Planning Education). Their membership community offers a place for financial counsellors and financial fitness coaches to share best practices, solve similar struggles, and access tools and resources.

Recent episodes include the following topics:

  • Economic Self-Sufficiency: How Financial Professionals Support Individuals with Disabilities
  • Empowering Communities after COVID-19
  • Where Race & Gender Intersect: Why the Wealth Gap is Widening and How to Help

 



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Financial Literacy and Wellness Among U.S. Women: Insights on Underrepresented Minority Women

The 2020 TIAA Institute-GFLEC Personal Finance Index (P-Fin Index) survey was fielded in January 2020 and included an oversample of women. This enables examining the state of financial literacy and financial wellness among U.S. women immediately before the onset of COVID-19. A more refined understanding of financial literacy among women, including areas of strength and weakness and variations among subgroups, can inform initiatives to improve financial wellness, particularly as the United States moves forward from the pandemic and its economic consequences.



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COVID-19 Financial Resilience Hub

The Global Financial Literacy Excellence Center (GFLEC) focuses on financial literacy research, policy, and solutions.

This toolkit contains suggestions and resources for managing personal finances and protection against the financial emergencies caused by COVID-19.



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Millennials and money: Financial preparedness and money management practices before COVID-19

Millennials (individuals age 18–37 in 2018) are the largest, most highly educated, and most diverse generation in U.S. history

This paper assesses the financial situation, money management practices, and financial literacy of millennials to understand how their financial behaviour has changed over the ten years following the Great Recession of 2008 and the situation they were in on the cusp of the current economic crisis (in 2018) due to the COVID-19 pandemic.

 Findings from the National Financial Capability Study (NFCS) show that millennials tend to rely heavily on debt, engage frequently in expensive short- and long-term money management, and display shockingly low levels of financial literacy. Moreover, student loan burden and expensive financial decision making increased significantly from 2009 to 2018 among young adults.



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Financial literacy and financial resilience: Evidence from around the world

This study presents findings from a measurement of financial literacy using questions assessing basic knowledge of four fundamental concepts in financial decision making: knowledge of interest rates, interest compounding, inflation, and risk diversification. Worldwide, just one in three adults are financially literate—that is, they know at least three out of the four financial concepts. Women, poor adults, and lower educated respondents are more likely to suffer from gaps in financial knowledge.



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Launch of the OECD/INFE 2020 International Survey of Adult Financial Literacy

This report provides measures of financial inclusion including elements of financial resilience and a newly-created score on financial well-being.

Twenty-six countries and economies, including 12 OECD countries, participated in this international survey of financial literacy, using the 2018 OECD/INFE toolkit to collect cross-comparable data. The survey results report the overall financial literacy scores, as computed following the OECD/INFE methodology and definition, and their elements of knowledge, behaviour, and attitudes.

The data used in this report are drawn from national surveys undertaken using and submitted to the OECD as part of a co-ordinated measurement exercise; as well as data gathered as part of the OECD/INFE Technical Assistance Project for Financial Education in South East Europe.



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National Strategies for Financial Education: OECD/INFE Policy Handbook

Financial education has become an important complement to market conduct and prudential regulation and improving individual financial behaviours a long-term policy priority in many countries. The OECD and its International Network on Financial Education (INFE) conducts research and develops tools to support policy makers and public authorities to design and implement national strategies for financial education.

This handbook provides an overview of the status of national strategies worldwide,  an analysis of relevant practices and case studies and identifies key lessons learnt. The policy handbook also includes a checklist for action, intended as a self-assessment tool for governments and public authorities.



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G20/OECD INFE Core Competencies Framework on financial literacy for Adults (aged 18+)

This document describes the types of knowledge that adults aged 18 or over could benefit from, what they should be capable of doing and the behaviours that may help them to achieve financial well-being, as well as the attitudes and confidence that will support this process. It can be used to inform the development of a national strategy on financial education, improve programme design, identify gaps in provision, and create assessment, measurement and evaluation tools.



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OECD/INFE Toolkit for measuring financial literacy and financial inclusion

The Organisation for Economic Co-operation and Development (OECD) is an international organisation establishes evidence-based international standards and finding solutions to a range of social, economic and environmental challenges.

The OECD/INFE Toolkit includes a financial literacy questionnaire that captures the financial literacy of diverse populations, first piloted in 2010. In 2015/16 around 40 countries and economies participated in an international survey of adult financial literacy competencies; using data collected using this toolkit.

The OECD/INFE financial literacy and financial inclusion measurement toolkit incorporates:

  • Methodological guidance.
  • A questionnaire designed to capture information about financial behaviour, attitudes and knowledge, in order to assess levels of financial literacy and financial inclusion.
  • A list of the questions included in the questionnaire, and information about whether they will be used to create core financial literacy scores used in previous OECD reports (Annex A).
  • Guidance on how to create the financial literacy scores (Annex A).
  • Guidance on briefing interviewers (Annex B) and discussion around online surveys (Annex C).
  • A checklist for countries wishing to submit data to the OECD (Annex D).



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Budgeting resources webinar

This webinar hosted by Credit Canada features guest expert Prosper Canada's Manager of Learning and Training, Glenna Harris. She shares some of their tried-and-true resources to help get people started on budgeting and debt management.

She also provides a new tool - Financial Relief Navigator - that can help connect people with income supports they might be eligible for.



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Pressure Creates Diamonds: Money Management During Coronavirus

The town hall with CFPB Director Kraninger and Pro Linebacker Brandon Copeland includes steps, and tools to help people plan and persevere during financial challenges.

The page also includes access to free resources on a number of topics including mortgage help, dealing with student loans, paying bills, building savings and more.



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COVID-19 financial literacy resources

CPA Canada has put together resources to help manage your finances and provide you with the tools you need during this crisis – and beyond.



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COVID-19 Financial Resource Centre

Credit Canada has pulled together financial information from trusted sources and released original content to help Canadians manage their finances during COVID-19.



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Accessing Financial Literacy Education Programs: Barriers and opportunities for women living on low incomes

When women living on low incomes are able to access effective Financial Literacy Education (FLE) programs, they will be better positioned to fully participate in economic life, help build a stronger economy, and improve the quality of life for themselves, their families, and their communities.

This needs assessment was part of Families Canada’s 3-year project titled “Increasing financial literacy opportunities for women living on low incomes: An action plan for change.” Partners included the Canadian Credit Union Association and Vancity. Funding was generously provided by the Department for Women and Gender Equality. The project seeks to ensure organizations have the information they need to adapt their existing financial literacy initiatives and programs to better meet the needs of women living on low incomes. 



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Disability Alliance BC

Disability Alliance BC supports people in British Columbia with disabilities through direct services, community partnerships, advocacy, research and publications.

Their website provides information on disability benefits including the Disability Tax Credit (DTC), CPP Disability, Registered Disability Savings Plans (RDSP) and more.



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Plan Institute Learning Centre

The Plan Institute Learning Centre presents workshops, webinars, publications and other resources for individuals and/or families of a person with a disability, support-care workers, and organizations.



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Set a Goal: What to Save For

America Saves, a campaign managed by the nonprofit Consumer Federation of America, motivates, encourages, and supports low- to moderate-income households to save money, reduce debt, and build wealth.

Information and tips for setting a savings goal, making a savings plan, how to save automatically, and other tools and resources are included. 



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Webinar series on remote program delivery

A series of webinars hosted by ABC Life Literacy Canada to support literacy practitioners across the country to implement remote program delivery.

Topics include:

  • How to Use Zoom & Google Meet (formerly Google Hangouts)
  • How to Use WhatsApp & FaceTime
  • How to Use Skype & GoToWebinar
  • Tips for remote delivery of ABC workshops
  • Community Webinar: Adapting Programs to a Changing Landscape
  • Activate Learning



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The Impact of Matched Savings Programs: Building Assets & Lasting Habits

Matched Savings programs, or Individual Development Accounts, are a financial empowerment strategy that aim to build financial stability and reduce poverty. These programs build sustainable livelihoods by working with participants to earn savings while learning about money management, build regular savings habits, self-confidence, and hope for the future. Matching
funds act as a power boost to the participants’ own savings, allowing them to purchase productive assets to move their lives forward.

This brief presents key findings from Momentum's Matched Saving programs and the impact on program graduates' saving habits, establishment of emergency savings, and contribution to registered savings.



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How to deliver virtual financial education workshops

Making the transition from in-person to virtual program delivery has become a necessary step in continuing financial empowerment services during these times of physical distancing. Financial education workshops are a valuable part of any financial empowerment program, and there are many different considerations when moving these to an online format. But don’t feel daunted! There are also many different ways to approach virtual workshops.

Join our speakers Millie Acuna (SEED Winnipeg, MB) and Fatima Esmail (Momentum, Calgary, AB), who will share their learnings as experienced financial educators and facilitators. You’ll learn how to approach workshop logistics and setup, ways to engage and build rapport with your workshop attendees, and instructional design tips for virtual learning.

Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.

Handouts, slides, and time-stamps

Read the presentation slides for this webinar.

Handouts for this webinar:
Online financial tools and calculators (Prosper Canada)
Virtual tools for participant engagement (Prosper Canada)
Online delivery check-list (Momentum)
Jeopardy game template (SEED)

Time-stamps for the video recording:
3:26 – Agenda and introductions
5:10 – Audience polls
8:19 – Virtual delivery considerations (Speaker: Glenna Harris, Prosper Canada)

12:39 – Virtual workshops best practices (Speaker: Fatima Esmail, Momentum)
33:12 – Online money management training (Speaker: Millie Acuna, SEED)
49:07 – Q&A

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Financial well-being in America

This report provides a view into the state of financial well-being in America. It presents results from the National Financial Well-Being Survey, conducted in late 2016. The findings include the distribution of financial well-being scores for the overall adult population and for selected subgroups, which show that there is wide variation in how people feel about their financial well-being. The report provides insight into which subgroups are faring relatively well and which ones are facing greater financial challenges, and identifies opportunities to improve the financial well-being of significant portions of the U.S. adult population through practice and research.



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Credit Characteristics, Credit Engagement Tools, and Financial Well-Being

This report presents results from a joint research study between the Consumer Financial Protection Bureau (CFPB) and Credit Karma. The purpose of the study is to examine how consumers’ subjective financial well-being relates to objective measures of consumers’ financial health, specifically, consumers’ credit report characteristics. The study also seeks to relate consumers’ subjective financial well-being to consumers’ engagement with financial information through educational tools.



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Understanding the Pathways to Financial Well-Being

The National Financial Well-Being Survey Report is the second report in a series from the Understanding the Pathways to Financial Well-Being project. 

In order to measure and study the factors that support consumer financial well-being, in 2015, the Bureau of Consumer Financial Protection (the Bureau) contracted with Abt Associates to field a large, national survey to collect information on the financial well-being of U.S. adults. The present report uses data collected from that survey to answer a series of questions on the relationship among financial well-being and four key factors: objective financial situation, financial behavior, financial skill, and financial knowledge. In this study, we aim to enhance understanding of financial well-being and the factors that may support it by exploring these relationships.



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Identity theft

Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This publication explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.



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Beware of scams related to the coronavirus

Scammers are taking advantage of the coronavirus (COVID-19) pandemic to con people into giving up their money. Though the reason behind their fraud is new, their tactics are familiar. It can be even harder to prevent scams right now because people 62 and older aren’t interacting with as many friends, neighbors, and senior service providers due to efforts to slow the spread of disease.

This blog post presents consumer protection toolkit resources produced by Consumer Financial Protection Bureau in addition to tips for consumers regarding COVID-19 related scams.



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New Risks and Emerging Technologies: 2019 BBB Scam Tracker Risk Report

The Better Business Bureau Institute for Marketplace Trust (BBB Institute) is the 501(c)(3) educational foundation of the Better Business Bureau (BBB). BBB Institute works with local BBBs across North America.

This report uses data submitted by consumers to BBB Scam Tracker to shed light on how scams are being perpetrated, who is being targeted, which scams have the greatest impact, and much more. The BBB Risk Index helps consumers better understand which scams pose the highest risk by looking at three factors—exposure, susceptibility, and monetary loss. The 2019 BBB Scam Tracker Risk Report is a critical part of BBB’s ongoing work to contribute new, useful data and analysis to further the efforts of all who are engaged in combating marketplace fraud.

Update February 24, 2022: BBB Scam Tracker- Risk Report 2020

 



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Why are lower-income parents less likely to open an RESP account? The roles of literacy, education and wealth

Parents can save for their children's postsecondary education by opening and contributing to a Registered Education Savings Plan (RESP) account, which provides tax and other financial incentives designed to encourage participation (particularly among lower-income families). While the share of parents opening RESP accounts has increased steadily over time, as of 2016, participation rates remained more than twice as high among parents in the top income quartile (top 25%) compared with those in the bottom quartile.

This study provides insight into the factors behind the gap in (RESP) participation between higher and lower-income families.



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Providing one-on-one financial coaching to newcomers: Insights for frontline service providers

One-on-one financial help is a key financial empowerment (FE) intervention that Prosper Canada is working to pilot, scale and integrate into other social services, in collaboration with FE partners across the country. FE is increasingly gaining traction as an effective poverty reduction measure. FE interventions include financial coaching and supports that assist people to build money management skills, access income benefits, tackle debt, learn about safe financial products and services and find ways to save for emergencies.

This report shares insights on providing one-on-one financial coaching to newcomers captured through two financial coaching pilot projects that Prosper Canada conducted in collaboration with several frontline community partners.



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Budgeting and Saving Toolkit




EnglishFrench
Choose your Language:

Getting started

My values and money
Set a SMART financial goal

Budgeting

The five Ws and H of budgeting
How to make a budget step by step
Income tracking sheet – PDF
Income tracking sheet – fillable PDF
Expenses tracking sheet – PDF
Expenses tracking sheet – fillable PDF
Simple budget template- PDF
Simple budget template – fillable PDF
Five different budgeting methods
Cashflow budget template – PDF
Cashflow budget template – fillable PDF
Ten ways to trim expenses

Saving

Let compound interest work for you
Ten savings tips

Resources

Budgeting and saving resources (as a printable handout)

Online budgeting tools and calculators:
Budget calculator – Financial Consumer Agency of Canada (FCAC)
Financial tools and calculators – Government of Canada
Get smarter about money: calculators & tools – Ontario Securities Commission (OSC)
My expenses calculator
– Office of Consumer Affairs (OCA)
Tools to help when you can’t pay your bills – Consumer Financial Protection Bureau (CFPB)

Information on budgeting and saving:
An essential guide to building an emergency fund – Consumer Financial Protection Bureau (CFPB)
COVID-19: managing financial health during challenging times – Financial Consumer Agency of Canada (FCAC)

Get smarter about money: budgeting – Ontario Securities Commission (OSC)
Glossary of budgeting and saving terms – Prosper Canada
Managing your money
 – Financial Consumer Agency of Canada (FCAC)
My money in Canada – Prosper Canada
Setting up an emergency fund – Financial Consumer Agency of Canada (FCAC)
Preparing for financial emergencies – Ontario Securities Commission (OSC)
Planning for retirement – Ontario Securities Commission (OSC)

Resources to help clients with money management:
Connecting families – Government of Canada
Managing your money booklet
 – Prosper Canada
Start small, save up – Consumer Financial Protection Bureau (CFPB)

Resources to help clients with budgeting at the grocery store:

Food sense, healthy cooking on a budget – Family Services of Greater Vancouver (FSGV)
Beating the grocery store blues – Family Services of Greater Vancouver (FSGV)

Commencer

Mes valeurs et l’argent
Se fixer un objectif financier SMART

Matière de budget

Cinq questions à se poser en matière de budget
Comment faire un budget : un guide étape par étape
Fichier de suivi des revenus (PDF)
Fichier de suivi des revenus (PDF à remplir)
Fichier de suivi des dépenses (PDF)
Fichier de suivi des dépenses (PDF à remplir)
Modèle de budget simple (PDF)
Modèle de budget simple (PDF à remplir)
5 façons différentes de faire un budget
Budget de caisse (PDF)
Budget de caisse (PDF à remplir)
10 façons de réduire ses dépenses

D’épargne

Laissez les intérêts composés faire le travail à votre place
10 conseils pour épargner

Resources

Glossaire relatif au budget
Ressources en matière de budget et d’épargne

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Financial Health Index: 2019 Findings and 3-Year Trends Report

This report explores consumer financial health, wellness/ stress and resilience for Canadians across a range of financial health indicators, demographics and all provinces excluding Quebec. This report provides topline results from the 2019 Financial Health Index study and three-year trends from 2017 to 2019.



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OECD/INFE Report on Financial Education in APEC Economies: Policy and practice in a digital world

This report responds to a call made by APEC Finance Ministers at their 23rd Ministerial Meeting in Lima in 2016 to advance “the design and implementation of financial literacy policies building on the expertise and standards developed by the OECD International Network on Financial Education”.

The findings illustrate that the majority of APEC economies are well-advanced in their efforts to collect relevant data, implement appropriate financial education policies, and address the remaining issues related to financial literacy, inclusion and consumer
protection. They are applying international best practices and making good use of available tools and resources to develop and refine strategic approaches and specific initiatives. However, there is still some way to go in ensuring that everyone living in an APEC
economy has the financial literacy that they need and concerns about financial fraud or abuse, the high complexity of financial services and the low financial literacy of specific population groups are driving policy interest in improving financial education.



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Ageing and Financial Inclusion: 8 key steps to design a better future

The G20 Fukuoka Policy Priorities for Ageing and Financial Inclusion is jointly prepared by the GPFI and the OECD. The document identifies eight priorities to help policy makers, financial service providers, consumers and other actors in the real economy to identify and address the challenges associated with ageing populations and the global increase in longevity. They reflect policies and practices to improve the outcomes of both current generations of older people and future generations.



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Smarter Financial Education: Key lessons from behavioural insights for financial literacy initiatives

This publication presents key findings for financial education, drawn from the IOSCO/OECD joint report “The Application of Behavioural Insights to Financial Literacy and Investor Education Programmes and Initiatives”. It gives a short overview of the ways in which behavioural insights are relevant for financial education and then summarises five key lessons that policy makers can follow, illustrated with the experiences of OECD/INFE members.



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Using Research to Improve the Financial Well-being of Canadians: Post-symposium Report

The Financial Consumer Agency of Canada (FCAC) co-hosted the 2018 National Research Symposium on Financial Literacy on November 26 and 27, 2018 at the University of Toronto, in partnership with Behavioural Economics in Action at Rotman (BEAR).

This report presents the key ideas and takeaways from the event, while shining a light on the research shaping new solutions designed to enhance financial well-being in Canada and around the world.



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2018 White Paper: Financial Wellbeing Remains Challenged in Canada

The study examines consumers’ financial knowledge and confidence levels; financial and money stressors, financial capability aspects and financial management behaviours and practices (across the financial services spectrum). The study also explores external or environmental factors such as income variability and the extent to which Canadians have access to and lever their social capital (i.e. their family and friends who can provide financial advice and/or support in times of hardship).

The study also explores consumer financial product and service usage, debt management and debt stress, access to financial products, services, advice and tools, usage of more predatory financial services (e.g. payday lending) and perceived levels of support by consumers’ primary Financial Institution for their financial wellness. The study also provides benefits of improved support for financial providers improving the financial wellness of their customers – including from a banking share of wallet and brand perspective.



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How personality traits and economic beliefs shape financial capability and literacy

An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought. 

This report investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.



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The impact of personality traits: a fresh look at gender differences in financial literacy

An emerging body of international literature is beginning to reveal a significant connection between financial capability metrics and personality, suggesting that what influences our financial well-being may be more nuanced than we previously thought.

This study investigates how the inclusion of personality traits impacts the analysis of the gender difference in financial capability scores.



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Retirement Literacy Website

The ACPM Retirement Literacy Program complements the financial literacy education efforts by the federal and provincial governments, and other organizations.

The website contains a series of quizzes to help improve your knowledge of pensions and retirement savings plans as well as links to financial literacy resources.



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Blended programs: Boosting financial education and participant outcomes

There are many different ways to deliver financial empowerment programs. Financial literacy education, financial coaching, and matched savings programs can be successfully delivered independently, with successful outcomes for participants. They can also be blended together to accomplish several educational goals and improve participant outcomes. 

In this one-hour webinar we explore two examples of blended program models. The speakers are:

  • Anna Jordan (Momentum – Calgary, AB) 
  • Monica Da Ponte (Strive – Toronto, ON)

Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.



Handouts, slides, and time-stamps

Read the presentation slides for this webinar.

Handouts for this webinar:
How Savings Circles Works
Information about the Strive program

Time-stamps for the video recording:
3:35 – Agenda and introductions
6:00 – Audience polls
10:58 – Financial empowerment interventions (Speaker: Glenna Harris)
14:00 – Savings Circles program at Momentum (Speaker: Anna Jordan)
33:18 – Strive program (Speaker: Monica daPonte)
55:50 – Q&A

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Budget Planner

The Financial Consumer Agency of Canada (FCAC)'s online tool helps you create a customized budget.



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Financial coaching for newcomers: Promising practices

For many newcomers, living in Canada involves learning about finances and money management in new ways. This can include navigating new financial systems, and learning about tax filing and benefits, as well as day-to-day money management and saving. One-on-one financial coaching programs offer assistance for newcomers seeking to better manage their finances and achieve their goals. 

In this one-hour webinar we’ll hear from two agencies who recently piloted financial coaching programs for newcomers as part of Prosper Canada’s Financial Empowerment for Newcomers project. The speakers are:

  • Sheri Abbott (AXIS – St. John’s, Nfld)
  • Noemi Garcia (North York Community House – Toronto, ON)

Click 'Get it' below to access the video link, and scroll down to access handouts, slides, and video timestamps for this webinar.



Handouts, slides, and time-stamps

Read the presentation slides for this webinar

Access the handouts for this webinar:
Poster presentation: Financial Empowerment for Newcomers project
Infographics: Newcomer settlement stages, money matters, and client personas

Time-stamps for the video recording:
3:11 – Agenda and introductions
5:21 – Audience poll
8:25 – Introduction to Financial Empowerment for Newcomers project (Speaker: Glenna Harris)
11:25 – AXIS financial coaching program (Speaker: Sheri Abbot)
30:05 – North York Community House financial coaching program (Speaker: Noemi Garcia)
45:40 – Q&A

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My money in Canada

Are you a newcomer to Canada, or someone who works with newcomers? This online tool will help you explore five money modules to better manage your finances in Canada. Learn about the financial system in Canada, income and expenses, setting goals and saving, credit and credit reports, and filing taxes. 

 

Updated July 26, 2022:

My money in Canada provides important information about Canada’s financial system and promotes positive money management habits to support Canadians to succeed financially. Interactive exercises and checklists support you to make informed choices and to create a customized financial plan that works for you.

Originally designed to support newcomers to Canada as they settle and establish themselves financially, My money in Canada has  been updated to serve all Canadians, including those who are new to Canada.

 



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Money and Youth

The Canadian Foundation for Economic Education (CFEE) works collaboratively with funding partners, departments of education, school boards, schools, educators, and teacher associations to develop and provide free, non-commercial programs and resources for teachers and students – developed and reviewed by educators. The online version of their curriculum Money and Youth is organized into separate modules so that users can select individual topics that align with interests. An introduction to the topic, a teachers guide containing lesson plans, and parent resources are included within each module.



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Money stories: Financial resilience among Aboriginal and Torres Strait Islander Australians

This report builds on previous work on financial resilience in Australia and represents the beginning of an exploration of the financial resilience of Aboriginal and Torres Strait Islander peoples. Overall, we found significant economic disparity between Indigenous and non-Indigenous Australians. This is not surprising, given the histories of land dispossession, stolen wages and the late entry of Indigenous Australians into free participation in the economy (it is only 50 years since the referendum to include Aboriginal and Torres Strait Islander peoples as members of the Australian population).

Specifically, we found:

  • Only one in ten Indigenous Australians are financially secure.
  • Fewer than two in five Indigenous people can access $2,000 for an emergency, compared with four in five in the broader Australian population.

Severe financial stress is present for half the Indigenous population, compared with one in ten in the broader Australian population. Read the report to find out more about the financial barriers faced by Indigenous people in Australia, and the sharing economy in which money as a commodity can both help and hurt financial resilience.



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My money in Canada

This online tool will help you learn about the financial system in Canada and how to manage your money. Explore five money modules on banking, income and expenses, money goals and savings, credit, and taxes. 

Clients can do the modules in the order they appear, or just the ones they want to use. The tool is intended to be used with clients and settlement workers together, but can also be used by the client on their own if they are comfortable. 



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Managing spending: Ideas for financial educators

As financial educators know, making day-to-day decisions on spending money is one of the biggest challenges consumers face in keeping their financial lives in order. Many people find it difficult to manage their household finances on a daily basis, let alone over the long term.

This brief from the Bureau of Consumer Financial Protection identifies a few ideas to explore causes of over-spending and ideas to help prevent it. 



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Are Low-Income Savers Still in the Lurch? TFSAs at 10 Years

The introduction of Tax-Free Savings Accounts (TFSAs) in 2009 transformed how  Canadians save. One of the main reasons for creating TFSAs was to provide a taxassisted savings instrument for low-income Canadians to enable them to improve their retirement income. Now, 10 years later, many low-income savers are still not using TFSAs in ways that would allow them to benefit fully from the government transfer programs intended for them in retirement, such as the Guaranteed Income Supplement. Consequently, intended benefits from TFSAs are going untapped. Improving public education and financial literacy may be part of the solution to this problem, but built-in policy nudges and tax adjustments will be more effective.



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Does State-Mandated Financial Education Affect High-Cost Borrowing?

Using pooled data from the 2012 and 2015 waves of the National Financial Capability Study (NFCS), this research finds that young adults who were required to take personal finance courses in high school were significantly less likely to borrow payday loans than their peers who were not. These effects do not significantly differ by race/ethnicity or gender, suggesting that financial education may be useful regardless of demographics.



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Compound Interest Calculator

Use this calculator from GetSmarterAboutMoney.ca to find out how your investment will grow over time, with compound interest. 



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Account Comparison Tool

Compare features for different chequing and savings accounts, including interest rates, monthly fees and transactions. Find an account that best suits your needs. Narrow your search, view search results, and compare your results using this account comparison tool from the Financial Consumer Agency of Canada.

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Credit Card Payment Calculator

This tool from the Financial Consumer Agency of Canada will help you compare different payment options to pay off your credit card balance.

statement. If you can't, you can still reduce the amount of interest you will have to pay. The credit card payment calculator compares 3 different payment options to pay off your credit card balance.



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Tax Filing Toolkit




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Choose your Language:

2022 Tax Resources: Canada Revenue Agency

The Canada Revenue Agency kicks off the 2023 Tax filing season

  • Benefits and credits fact sheet – Students
  • Benefits and credits fact sheet – Persons with disabilities
  • Benefits and credits fact sheet – Modest income individuals
  • Benefits and credits fact sheet – Housing insecure individuals
  • Benefits and credits fact sheet – Adults 65 and older
  • Benefits and credits fact sheet – Women in shelters
  • Benefits and credits fact sheet – Indigenous peoples
  • Benefits and credits fact sheet – Newcomers

Canada Dental Benefit
One-time top-up to the Canada Housing Benefit
Get your taxes done for free at a tax clinic
Canada workers benefit
Make sure you maximize the benefits you are entitled to if you are First Nations, Inuit, or Métis

2021 Tax Resources - Canada Revenue Agency

Last-minute tax tips (Canada Revenue Agency) – April 13, 2021
New Canada Recovery Benefits – What to Expect
Answers to your questions on paying back the Canada Emergency Response Benefit (CERB)

Benefits and credits fact sheet – Indigenous people living in Canada
Benefits and credits fact sheet – Modest income
Benefits and credits fact sheet – Newcomers
Benefits and credits fact sheet – Newcomers in Quebec
Benefits, credits, and deductions for Seniors
COVID-19 Measures for Persons with Disabilities
Benefits and credits – Persons with Disabilities

Canada Workers Benefit – Infographic
Canada Workers Benefit – promotion card
Get your taxes done for free – promotion card

Income tax basics

Why file? The benefits of tax filing (Tax toolkit)
Getting government payments by direct deposit
Income tax 101: What are tax deductions, benefits, credits, exemptions, and brackets? (Tax toolkit)
Considerations for Indigenous people at tax time (Tax toolkit)
Resources about tax filing in Canada (Tax toolkit)

Common tax deductions
Common sources of income and their tax slips
Notice of Assessment – how to read it

Community tax clinic guides

About volunteer tax clinics: Help your community members file their taxes (Tax toolkit)
Getting started as a community tax clinic (Tax toolkit)
Tax clinic staff and volunteer roles (Tax toolkit)
Tax clinic preparation: Recommended timeline (Tax toolkit)
Insights on planning free tax clinics in Indigenous communities: Infographic (Tax toolkit)
Encouraging tax filing at virtual clinics (sample “active choice” email) – The Behavioural Insights Team *NEW*

Tax clinic resources for practitioners

The tax clinic resources below are from our community partner organizations. These are examples that may be adapted to your own community tax clinic needs. Whenever possible, we have credited the original author of each document and included contact information if you would like to find out more about using and adapting the resource. 

Resources to support tax clinic delivery and tax filing
Simplified Intake Form 2019  (ACSA, Scarborough, ON)
Tax Clinic Host Checklist (The Working Centre, Kitchener-Waterloo, ON)
Income tax checklist for participants (The Working Centre, Kitchener-Waterloo, ON)
Intake form for Couples (E4C, Edmonton, AB)
Tax Prep Quick Reference Guide (E4C, Edmonton, AB)

Other resources to support participants at tax time
Income tax summary (The Working Centre, Kitchener-Waterloo, ON)
Form for Missing Income Info for Revenue Canada (The Working Centre, Kitchener-Waterloo, ON)
Forms for rental information (The Working Centre, Kitchener-Waterloo, ON)
Referral to FEPS  (The Working Centre, Kitchener-Waterloo, ON)
Envelope checklist (E4C, Edmonton, AB)
Seniors Info Sheet – Federal and provincial benefits (E4C, Edmonton, AB)

Resources for outreach and promotion
Tax clinic flyer (ACSA, Scarborough, ON)
2019 tax clinic flyer (Jane Finch Centre, Toronto, ON)
2019 tax clinic flyer (North York Community House, Toronto, ON)

Resources to support tracking and evaluation
Tax data entry sheet – Tax toolkit (Sunrise Community Centre, Calgary, AB)
Anonymous tax tracking sheet (Aspire collective, Calgary, AB)

Additional information and resources on tax filing

Benefits, credits and financial support: CRA and COVID-19 – Canada Revenue Agency (CRA)
Covid-19: Free virtual tax clinics – Canada Revenue Agency (CRA)
Get ready to do your taxes – Canada Revenue Agency (CRA)
Taking care of your tax and benefit affairs can pay off (tax filing info sheet) – Canada Revenue Agency (CRA) *NEW
Slam the scam – Protect yourself against fraud – Canada Revenue Agency (CRA)
Supported Self: File Piloting a new way to empower individuals to file taxes independently – Prosper Canada
Virtual Tax Filing: Piloting a new way to file taxes for homebound seniors – Prosper Canada
Webinar Series on Taxes (May 2020) – Momentum

Ressources de déclaration de revenus 2022 - Agence du revenu du Canada

L’Agence du revenu du Canada lance la saison des impôts 2023

Fiche descriptive : Étudiants
Fiche descriptive : Les personnes handicapées
Fiche descriptive : Les personnes à revenu modeste
Fiche descriptive : Les personnes en situation de logement précaire
Fiche descriptive : Les personnes âgées de 65 ans et plus
Fiche descriptive : Femmes dans les refuges
Fiche descriptive : Les personnes autochtones
Fiche descriptive : Les nouveaux arrivants

Prestation dentaire canadienne
Supplément unique à l’Allocation canadienne pour le logement
Faites faire vos impôts à un comptoir d’impôts gratuit
Allocation canadienne pour les travailleurs
Assurez-vous de maximiser les prestations auxquelles vous avez droit si vous êtes Autochtone, Inuit ou Métis

Ressources de déclaration de revenus 2021 - Agence du revenu du Canada

Nouvelles prestations canadiennes de la relance économique – À quoi s’attendre
Réponses à vos questions sur le remboursement de la Prestation canadienne d’urgence (PCU)

Recevez vos versements de prestations et de crédits! – Les les autochtones qui habitent au Canada
Prestations et crédits – Revenu modeste
Nouveaux arrivants, vous pourriez recevoir des prestations et des crédits!
Nouveaux arrivants, vous pourriez recevoir des prestations et des crédits! (Quebec)
Il y a des avantages à faire ses impôts! – Personnes agées
Mesures relatives à la COVID-19 à l’intention des personnes handicapées
Des prestations et des crédits pour vous! – Les personnes handicapées

Chaque dollar compte! – L’allocation canadienne pour les travailleurs (ACT)
Chaque dollar compte! Carte promotionnelle pour l’allocation canadienne pour les travailleurs (ACT)
Faites faire vos impôts gratuitement – Carte promotionnelle

Fondements de l’impôt sur le revenu

Pouruoi declarer? Les avantages de produire une declaration de revenus
Recevoir des paiements du gouvernement par dépôt direct
Que sont les déductions, les avantages fiscaux et les crédits d’impôt?
Considérations sur la période d’impôt pour lesautochtones qui habitent au Canada
Ressources pour en savoir plus

Avis de cotisation

Comptoirs d’impôt bénévoles : Aidez les membres de votre communauté

Pourquoi ouvrir un comptoir d’impôt communautaire?
Comment s’établir comme organisme du PCBMI?
Rôles importants des bénévoles
Préparatifs pour le comptoir d’impôt: Calendrier recommandé

Ressources

S’occuper de ses impôts et de ses prestations peut être payant – Agence du revenu du Canada

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Tout Bien Calcule

Pour souligner leurs 50 ans d’histoire, les Associations de consommateurs du Québec s’unissent pour offrir à la population québécoise un portail qui rassemble toute une gamme d’informations et d’outils développés au fil des années grâce à leur expertise en finances personnelles.

Cette porte d’entrée donne accès à des services spécialisés en finances personnelles offerts par les associations, propose des outils adaptés, et à travers les différentes sections, offre une information claire, objective et critique afin de vous guider vers de meilleurs choix de consommation et une meilleure santé financière.



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Saving on a low income: Programs and strategies

This is a one-hour webinar on matched savings programs and personal savings strategies that work for people living on low incomes. Our panelists share experiences from their programs in Ontario and Calgary. The presenters in this webinar are:

  • Dean Estrella, Momentum, Calgary, AB
  • John Cockburn, Credit Counselling Sudbury, ON

This webinar is geared towards frontline practitioners and organizations providing financial empowerment programs.

 



Handouts, slides, and time-stamps

Presentation slides for this webinar

Handouts for this webinar:
Brief: Matched Savings programs – webinar handout (Momentum)
Matched Savings programs chart – webinar handout (Momentum)
Budget Tracker – webinar handout (Credit Counselling Sudbury)
Monthly Budget – webinar handout (Credit Counselling Sudbury)

Time-stamps for the video-recording:
3:26 – Agenda and introduction
6:17 – Audience polls
9:41 – Reasons to save (Speaker: Glenna Harris)
12:08 – Effectiveness of Matched Savings (Speaker: Dean Estrella from Momentum)
32:10 – Savings strategies for clients on low incomes (Speaker: John Cockburn from Credit Counselling Sudbury)
47:50 – Q&A

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Better Borrowing: How State-Mandated Financial Education Drives College Financing Behaviour

As student loan reform continues to dominate national discourse, a NEFE-funded study shows that financial education in states with state-mandated personal finance graduation requirements causes students to make better decisions about how to pay for college. It increases applications for aid, federal aid taken, and grants — all while decreasing credit card balances. Put simply, financial education makes better borrowers.

This study examines positive effects of state-mandated financial education graduation requirements. As of 2017, 25 states have implemented mandates for personal finance education prior to graduation.